Contact Details Back Office

Curriculum Vitae

Of

Lejeune Houston

PERSONAL INFORMATION

SURNAME : Houston

NAME : Lejeune

HOME LANGUAGES : English

CONTACT DETAILS : 084*******

ID NO. : 980***-*******

EDUCATIONAL QUALIFICATIONS

SECONDARY QUALIFICATIONS

LAST SCHOOL ATTENDED : Fairvale Secondary School

HIGHEST STANDARD PASSED : Matric 2015

SUBJECTS PASSED : English

Afrikaans

Business studies

Economics

Math literacy

Computer Application Technology

Life Orientation

Previous employment

COMPANY CCI Call Center

Period of employment 25th February 2019 - 10th April 2019

Reason for leaving Working until late at night caused a problem for transport

Responsibilities

Receiving and resolving all telephonic queries

Recording of all interactions with customers on the company system

Adhering to schedules;

Adhering to set service delivery times

Ensuring that proper procedures are followed when escalating queries to back office

Resolving customer complaints telephonically;

Company Shoprite Checkers Bluff

Contact Person Charmaine Adams

Contact number 031-***-****

Duties Cashier

Period of employment 1st August 2018 - 31st December 2018

Reason for leaving End of contract

Responsibilities:

Handle cash, credit transactions with customers

Scan goods and collect payments

Ensure pricing is correct

Issue change and receipts

Redeem stamps and coupons

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Make sales referrals, cross-sell products and introduce new ones

Greet customers when entering or leaving checkout point

Pleasantly deal with customers to ensure satisfaction

Maintain clean and tidy checkout areas

Bag, box or wrap packages

MY STRENGTHS

TEAM PLAYER

ASSERTIVENESS

INTERPERSONAL FLEXABILITY

DECISION MAKING

VERBAL COMMUNICATION

LISTENING/QUESTIONING

SERVICE ORIENTATED

ACHIEVEMENT ORIENTATED

TIME FLEXABILITY

PERSEVERANCE

COMPUTER LITERATE

MATHEMATICAL INTEGRITY

REFERENCES :

COMPANY : Fairvale Secondary School

CONTACT PERSON : Mrs Jolene K Nair

CONTACT NUMBER : 031-*******

COMPANY Checkers Bluff

CONTACT PERSON Charmaine Adams

CONTACT NUMBER 031-***-****

Contact this candidate