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Senior travel Consultant

Location:
Kempton Park, Gauteng, South Africa
Salary:
30000
Posted:
June 28, 2019

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Resume:

VANESSA MONICA HATTINGH

PERSONAL DETAILS

IDENTITY NUMBER: 740**********

DATE OF BIRTH : 01 August 1974

AGE : 44 years

SEX : Female

MARITAL STATUS : Married

DRIVERS LICENCE : Code 08

CHILDREN : 5 year old daughter, and 12 year old son that stay with me.

I also have two step children that stay with their mother

Step daughter- 18 years

Step Son – 15 years

RESIDENTIAL ADDRESS: 13 Maple Ridge

Off Barlinka Road

Pomona ext 97

CEL NUMBER : 063*******

NATIONALITY : South African

PLACE OF BIRTH : South Africa

HOME LANGUAGE : English

HEALTH : Very good

OBJECTIVE

To be the best I can be at everything that I do, and to do it to the best of my ability.

EXPERIENCE

January 1993- December 1993 Dr Reichman and partners [City, ST]

Receptionist

Answered busy switchboard

Assisted with X rays

Attended and assisted to patients with filing in forms and confirming medical aids ect…

Typing (medical cards and patient history)

Filing

Reason for leaving: Higher standards were required for a Radiographer. Left to study Further

24 March – 24 November 1994 JET Stores [City, ST]

Casual- Part time

Cashier

Assisted in Lay Bye and account application

Assisted at the fitting rooms

Assisted at shoe department

Assisted ladies department

February 1995 -May 1996 Gateway Travel

Junior Consultant

As a Junior I answered busy switchboard

Domestic bookings, issuing of tickets

Booking cars and domestic packages

In October 1995 I did a BSP course and passed

Did the monthly BSP

Reason for leaving: I needed a change and wanted something more challenging. I felt I needed to start anew and progress my knowledge on Domestic, and Intermediate bookings to eventually doing International bookings and finally become a Senior Consultant

06 June 1996 – December 2004 Rennies Travel Isando

Worked myself up from a Junior Consultant to a Senior Consultant

Booking flights, accommodation, car hire and packages through tour operators, conferencing and lots more

Reason for leaving: I felt that I needed to broaden mu horizons and move on, to do something different. I loved working for Rennies, but I was worried that if I didn’t see what else was out there, I would never know and I probably would have ended up retiring at Rennies Isando

Whilst at Rennies I obtained courses as follows:-

-Microsoft Windows 95 conversion

-Focal Point 3.5 course

-Galileo Global fares

-Intermediate fares and ticketing

-Intermediate fares and ticketing- Advanced

-Excel Basic Course

-We were on paperless when leaving Rennies

I also accomplished in a project called, ‘adopt a trainee’’ which was part of our black advancement program. I was asked to train two girls out of school from disadvantaged backgrounds to become junior consultants, which was extremely rewarding for me. I later also trained our receptionist at the time to become a travel consultant and today she is now a Senior Consultant and doing very well.

January 2005- October 2012 International SOS

Senior Travel Consultant

I was responsible for doing the bookings for the staff at International SOS, as well as all the International SOS bookings from our offices in Russia, China, Singapore ect……

I was also responsible in getting the doctors to remote sites, and oil rigs, where they would rotate every three months depending on their contracts taken out.

I was also responsible in helping out with the medical cases and concierge when my colleque was away, this involved doing the bookings for stretchers and wheelchairs and requesting and doing the necessary with the airlines from beginning to end.

And then the everyday operations for a travel agency, invoicing, statements reconciling ect…….

Courses Obtained :

-Amadeus

-Supervisory Management Course

Reason for leaving: was retrenched, as International SOS decided to have one central point from Dubai, where all booking were going to be made.

November 2012- to present XL Michelle’s Travel-recently bought over by WINGS

Senior Travel Consultant

I currently work at an in-house for the company SDV (Bollore Logistics) doing all there travel arrangements (visas, accommodation, car rental, flights ect……)

When I arrived at XL Michelle’s Travel, they were working on Galileo. I did a conversion course onto Galileo, as I had been working on Amadeus at International SOS.

In November 2015 the XL group decided to move over to SABRE, but that did not work out so they went back to Galileo.

In March 2016, XL Michelles travel was bought over by WINGS, and because Amadeus is the reservation system that they use, we moved back over to Amadeus and been working on that since.

Reason for leaving: Resignation beginning of October 2018

Reference: Dale -081*******

February 2019- April 2019 Rennies Travel-

. Was employed on a three month contract, based at the Nandos In-House.Contract finishes the end of April 2019

. Reference: Sandra -082*******

EDUCATION

(1981-1987) Cresslawn Primary School Cresslawn

(1988-1992) Sir Pierre Van Ryneveld High School

Matriculated – 20 November 1992 (Matric excemption)

( 07 Jan 1993- 12 Nov 1993) Damlin College

-Biology Senior certificate HG D

-Rewrote biology to improve marks for the intentions to study Radiography

(19 Jan 1994-21 Nov 2004) Hartwell Business Institute college

-Course:- Tourism

Subjects completed:-

-Office Administration:- Passed

-Agency Operations:- Passed

-South Africa:- Passed

-Europe:- Passed

-Airfare and Ticketing:-Passed

-Word Perfect 6.0:- Passed

- Galileo: Passed ( Commercial training at OR Tambo airport)

-Typewriting:- Passed First Class Pitman Elementary- 98%

-Passed (Pitman Intermediate-97%)

-Book keeping and Accounting: Passed on level one

-Central and Southern Africa:- Passed

-Public Relations:- Passed 65%

-TETASA: Cotac 1

-Bank Settlement Plan Course: Obtained on the 26 October 1995

INTERESTS

Dancing, reading, travelling



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