Pharmacy Manager
Resume:
Chiquita Loving
Newport News, VA *3607
***************@*****.***
Professional Summary
Clinical/Retail/Mail order Pharmacist with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry.
Committed to providing patient care that optimizes medication therapy and promote health, wellness, and disease prevention.
Pharmaceutical care and medicine management is an essential link in disease management.
Skills
Retail/hospital pharmacy procedure knowledge
Accurate pharmaceutical calculations
Prescription filling training
In good standing with the Virginia and New Mexico Boards of Pharmacy
Manage medicine safely, effectively and efficiently.
Reduce medication-related adverse events, lower treatment cost, better patient outcomes and reduce ED visits and hospital readmission rates.
Compounding skilled
Strong teaching ability
HIPPA trained
Professional Experience
Hudgins Pharmacy, Pharmacy Manager 01/22/2018-Present (Mail order and Retail)
Mathews Virginia
Supervises day to day tasks of pharmacists, pharmacy technicians, and shipping within the pharmacy department.
Performs monthly department meeting with staff.
Ensures compliance and accuracy of any tasks or projects required of the position or staff.
Ensures measured productivity standards and quality of the department are achieved.
Responsible for planning, developing, and maintaining effective pharmacy programs, in an effort to improve patient outcome in Pain Management Program.
Promotes and manages drug therapy based on policy and regulations.
Monitors for and reports drug errors, adverse drug reactions, allergies, and patient compliance issues.
Expertise in the principles of clinical pharmacokinetics and pharmacodynamics.
Knowledgeable and able to make dose adjustments based on objective laboratory findings.
Primary provider for documenting information into Adverse Drug Reporting System.
Reviews and verifies medication orders to be administered to patients in Pain Clinic.
Works with Quality/Training specialist to refine and improve any processes that effect quality and productivity of the department.
Supervises the training of new hires and any re-training that is warranted for existing staff members.
RE-credentialing of insurances through Pharmacy Benefit Manager’s
Reviews, receives/verifies maintenance medications, Diabetic supply orders, pain management orders and documents prior to dispensing.
Processes and checks medications and supplies prior to dispensing from the pharmacy and provides consultation.
Maintains pharmacy records in accordance with all applicable state and federal laws and regulations.
Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature, continuing education and any company provided in-services.
Attends and completes company provided management courses and employee development courses.
Responsible for the daily professional and administrative management of outpatient pharmacy operations.
Responsible maintaining effective intra-department relations and inter-department relations.
Oversee the daily operations of Manager and monitors quality and performance metrics for Pharmacists; is able to follow up and take appropriate action for metrics not being met.
Ensures pharmacy functioning is compliant with Federal, VHA, DEA, FDA, and local facility policies and procedures.
Completes job performance evaluations, recommendations for awards, and/or disciplinary actions for the Inpatient/Outpatient Pharmacy staff, and makes recommendations to supervisor as assigned.
Evaluates workflow methods and independently makes changes to minimize patient medication order turnaround time, in addition to making recommendations to higher level supervisors relative to future needs for space, equipment, and personnel.
Supervises day to day tasks of pharmacists, pharmacy technicians, and shipping within the pharmacy department.
Ensures compliance and accuracy of any tasks or projects required of the position or staff.
Ensures proper workflow and efficiencies of the department.
Ensures measured productivity standards and quality of the department are achieved.
Works with Quality/Training specialist to refine and improve any processes that effect quality and productivity of the department.
Approves employee payroll time submissions and PTO requests.
Creates and approves employee schedules and requests for temporary and permanent changes. Interviews and hires potential candidates for openings within the department.
Empire Pharmacy Consultants 07/17/2017-01/22/2018
Hudgins Pharmacy, Pharmacy Manager, Mathews Virginia (Mail order and Retail)
Reviews, receives/verifies maintenance medications, Diabetic supply orders, pain management orders and documents prior to dispensing.
Processes and checks medications and supplies prior to dispensing from the pharmacy.
Communicate with physician's office as related to prescription orders and drug utilization.
Provides consultation and answers inquiries from patients, patient's agent, physicians, other healthcare professionals, and internal pharmacy staff regarding medications and their use.
Adheres to organizational policies and procedures and ensuring compliance with federal laws, state laws and standards of practice which govern the profession of pharmacy, dispensing and record keeping of controlled substances.
Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature, continuing education and any company provided in-services.
Attends and completes company provided management courses and employee development courses.
Supervises day to day tasks of pharmacists, pharmacy technicians, and shipping manager within the pharmacy department.
Ensures compliance and accuracy of any tasks or projects required of the position or staff.
Ensures proper workflow and efficiencies of the department.
Ensures measured productivity standards and quality of the department are achieved.
Responsible for planning, developing, and maintaining effective pharmacy programs, in an effort to improve patient outcome in Pain Management Program.
Promotes and manages drug therapy based on policy and regulations.
Monitors for and reports drug errors, adverse drug reactions, allergies, and patient compliance issues.
Expertise in the principles of clinical pharmacokinetics and pharmacodynamics.
Knowledgeable and able to make dose adjustments based on objective laboratory findings.
Primary provider for documenting information into Adverse Drug Reporting System.
Reviews and verifies medication orders to be administered to patients in Pain Clinic.
Works with Quality/Training specialist to refine and improve any processes that effect quality and productivity of the department.
Supervises and assists in training and implementation of any new workflow enhancement procedures. Supervises the training of new hires and any re-training that is warranted for existing staff members.
CVS Pharmacy, Overnight Pharmacist, Las Cruces New Mexico
March 2013-October 2014
CVS Pharmacy, Staff Pharmacist, Newport News Virginia
October 2014-May2017
Provide great customer service and satisfy the customer’s health care needs in and out of pharmacy area
Openly communicate with customers/patients while protecting their confidential health and drug information
Reviewing prescription orders electronically entered by providers in the context of the patient’s existing medication profile.
Interpreting and Verifying medication orders electronically entered in the Computerized patient record system
Processing and filling medications orders for patients being discharged from hospitals, hospice patients, and 24 hour emergency medications for patients being transferred nursing homes.
Provide counsel to customers having medical questions/interpreting medical history to give appropriate medical advice
Reviewing patient’s medications, allergies, labs, and pertinent information from the medical record to identify and solve medication related problems, providing refill extensions and partial medication supplies.
Administered influenza, pneumonia, Tdap and Zostavax vaccinations
Calculated, weighed, measured and mixed ingredients with expert precision.
Comply to all security/Loss Prevention procedures including setting alarm: secure safe
Maintain inventory levels by following defined order practices for warehouse and approved outside venders using Telxon machine
Provide performance review and evaluation of subordinate staff at least on an annual basis
Oversaw the pharmacy technicians’ drug preparation and distribution activities to provide safe, efficient care for patients
Communicating with physicians, dentists, nurses as necessary to clarify prescription orders with regards to critical drug interactions, duplicate drug therapy, inappropriate or confusing dosing, directions or quantities.
Ensure compliance with all company procedures and federal and state laws, rules and regulations
Hampton City Schools, Long-term Substitute Teacher, Hampton Virginia
November 2010-March 2013
-Overall Duties
Teach and educate students according to guidelines provided by the National Curriculum framework
Planning, preparing and delivering lessons to all students in the class
Teaching according to educational needs, abilities and achievement of the individual student
Providing or contributing to oral and written assessments, reports and references relating to individual students or groups of students
Participating in staff, group or other meetings related to school curriculum
Walmart Pharmacy, Pharmacy Intern, Newport News Virginia
May 2005- January 2009
-Overall Duties
Responsibilities include receiving new prescriptions via phone and interpreting written prescriptions from prescribers
Transferring prescriptions to and from pharmacies
Processing insurance claims and determining plan eligibility for patients
Counseling patients on proper medication use
Prepare and produce prescriptions for final check by pharmacist
Riverside Hospital, Pharmacy Technician, Newport News Virginia
May 2006-November 2008
-Overall Duties
Filled automated dispensing machines and delivered patient medications throughout hospital
Prepare I.V. fluids, antibiotics, and TPNs daily using aseptic techniques in the laminar air flow hood
Triage in-patient medication orders for critical care, IV admixture, and oncology
Undergraduate Education
Bachelor of Science in Biology, North Carolina Central University, Durham North Carolina
Graduation Date: December 1996
Graduate Education
Doctor of Pharmacy, Hampton University, School of Pharmacy, Hampton Virginia
Graduation Date: May 2009
Professional State Licensure 05/09/2012-12/31/2019 Board of Pharmacy Virginia Pharmacist License #020*******
02/23/2012-04/30/2020 Board of Pharmacy New Mexico Pharmacist License #RP00007792
Professional Training
Certificate of completion in APhA Pharmacy Based Immunization Delivery
Basic Life support (BLS) for Health Providers (CPR &AED) June 2019
Certified Medication Management Training 2018
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