Course Counselor

JAYATI MUKHERJEE

Mobile: +91-958******* Email: ******.****@*****.***

~ French Language Professional ~

Looking for positions related to French Language Professional, Translational Job, Service Operations

13 yearsof experience and expertise in Education & Learning Domain, Service Desk Operations

Building knowledge, leading motivation and delivering sustained quality and growth in dynamic conditions

Career Outlook

•M.A. in French Literature

•Effectively 5 years of extensive experience customer handling, course counseling and coordination.

•Significant 8 years of experience in Teaching French Language with Smart Board & Educomp Teaching Aid

•International Certification of DELF A2

•Visual Studio (Programming Language Diploma) from CIT

•Having experience as a Faculty in Software Training (MS-Word, MS-Excel, PPT, etc.)

•Diploma in Vocal Music

•Tourism Management from IISWBM

•Extensive experience in all aspects of the students’ growth, mentoring including initial interest growing, attention to detail, feedback analysis and determine root cause, conceptual worksheet & assignment design& enhancement.

Skill Set

J

Educational Scan

Language:Completed French Spoken Certificate course from Inlingua, New Delhi and French Conversation Course from Alliance Française de Delhi, Gurgaon Centre in Spring Session 2017.

IT:Completed “Visual Studio” certificate course onProgramming Language for Software Management from CIT (Burrabazar, Chinsurah).

Management: Completed Certificate Course on Tourism Management from IISWBM.

Significant Attainments:

•Attained “French Nightingale 2000 Regional Final in Alliance Française duBengal” featured on French Songs.

•Attained “French Nightingale 2001 Regional Final in Alliance FrançaiseduBengal” featured on French Songs.

•Attained “All India Institute of French Teachers Association, East Zone” in the year of 2001 featured on French Education.

•Attained a seminar conducted by University of Calcutta about “French Literature” in the year of 2003 featured on French poets and authors.

•Attained “JIL Seminar” in the year of 2005 featured on improving Education with the help of Computer Software.

•Attained “CAL Training” in the year of 2010-11 featured on improving Education with the help of Smart Board and Educomp Teaching Aid.

Academic Credentials

Professional Credentials – Service Operations

EA to DGAF (DélégationGénéral Alliance Française)andpresently working as a “Course Counselor” in “Alliance Française de Delhi”, 72 Lodhi Estate, New Delhi - 110003 from May’2014 to till date.

Brief Description:

•As an Assistant to DGAF (DélégationGénéral Alliance Française), I took care of managing & routing office communications & documentations, gathering information from other AF Directors, conducting employee orientations, taking MOM, handling guests & clients.

•Course counseling through Phone Calls, Physical Conglomeration, and Email Communication Support.

•Receiving Attestation Request from students, Result Verification and Confirmation, Jeopardy Handling, Prepare Attestation with Print & Stamp and distribution.

•DELF/DALF/TCF/ DU FLE Registration online and offline.

•Class Schedule Coordination, Database Management for Changes in Class Schedule and Communicate to Respective Students for Schedule Changes.

•Offline & Online Admission Process Handling

Professional Credentials – French Teacher / Educator

•Worked as an “Academic Counselor” in “Academy Plus”, Sector–7, Dwarka, New Delhi from June’13 to April’14.

•Worked as a“French Teacher” in “The Indian Heights School”, Sector – 23, Dwarka, New Delhi from Mar’12 to May’13.

•Worked as a “French Teacher” in “I T L Public School”, Sector – 9, Dwarka, New Delhi from Aug’10 to Jan’11.

•Worked as a “French Teacher” in “Pragati Public School”, Sector – 13, Dwarka, New Delhi from Sept’07 to Dec’09.

•Worked as a “French Teacher” in “R.D. Rajpal Public School”, Sector – 9, Dwarka, New Delhi – 110075 from July’06 to March’07.

•In the state-of-the-art to trained Medical & Paramedical Staff about the HMIS (Hospital Management Information system) at the different Government Hospital in West Bengal as the representative of “Semaphore Computer Pvt. Ltd.” from the last May’2003 to July’2004. I was responsible for a Faculty in IT Awareness Training and IT General Training. Experienced with Networking System Training at the Computer Division of different Govt. Hospital to smooth Hospital Management. Certification of Census Report every week.

Personal Dossier

Husband’s Name Mr. Abhijit Mukherjee

Mailing Address Flat No. – 205, DDA SFS, Sec – 6, Pocket – 1,

Dwarka, New Delhi – 110075

Date of Birth 21st Day of July 1979.

Marital Status Married

Date:

Place: New Delhi JAYATI MUKHERJEE

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