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Engineer Network

Location:
Farmington, Michigan, United States
Salary:
75000
Posted:
June 24, 2019

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Resume:

Pranay Gattepalli Contact#: +1-240-***-****

ac9oi0@r.postjobfree.com

Summary:

5+ years of experience in IT in production Support, network support Infrastructure support and management. Ability to adopt the given technology to meet the drift of customer and business requirements.

Ability to set up a medium to large extent office, support data center services, remote servers, and set up remote site by configuring needed infrastructure and TCP/IP networks.

Strong Knowledge on Cloud Deployment processes.

Sound Knowledge on Cloud platforms like Azure. Dealt with API Management.

Experience on Wireless Standards and Technologies, i.e. Ethernet, WAN, LAN, IEEE 802.11a, b, g, n (Wi-Fi). Cisco Wireless Management system, Cisco Meraki Products, PCI standards. Very good knowledge on IEEE 802.15.1 (Bluetooth), Mesh networks, etc.

Installation and configuration of Cisco Switches: 2960, 3560, and 3750 and Cisco Routers: 800, 1900, 2600 and 2800 series.

Configuring and troubleshooting Site to Site VPN, Remote access VPN, IPSec VPN, SSL VPN, DMVPN.

Strong networking /Security knowledge: TCP/IP, DNS, DHCP, Wireless, VLANs, routing/switching, NAT, UTM, IPS, IDS etc.,

Experience on configuring and troubleshooting Cisco Wireless networks; LWAPP, WLC, WCS, stand-alone apps, roaming, wireless security basis, IEEE 802.11a/b/g, RF spectrum characteristics.

Experience in Security Deployment & Assessment by configuring System policies, Routers, Firewall & Network Policies and Antivirus Solutions.

Very Good Command on Active Directory, Group Policies.

Managing Vendor and Customer Relationship.

Train and develop new employees to integrate into the given work culture.

Imparting user training, quality reporting and documentation as per ITIL.

Excellent experience in Windows OS, Cisco systems, and TCP/IP networking concepts. Strong process experience in Quality Frameworks.

Expertise in products like ESM, Extreme Networks, Check Point, Pix, Domino client, Blade/ESXi VMware.

Strong knowledge of server provider (Microsoft) and global service lead.

Technical Skills:

Windows, System Administration, ESX/VM Ware technology, Routing Protocols, SD-WAN.

Extreme Networks, Fortinet, Cisco Switches, LAN, WAN, VLAN, Router, Firewall Management.

TCP/IP networking, Active Directory.

Microsoft Azure, Azure API management, Azure Active Directory.

Shell scripting, SQL, Network server configuration, MS O365.

ITIL, ITSM Methodologies, Information Security, IQMS.

Education:

Masters in IT Management from Campbellsville University Louisville Kentucky – Dec 2018, with GPA 3.5.

Bachelors in Aeronautical Engineering from JNTU Hyderabad, India (GPA: 3.5/4.0)

Work Experience:

Comerica Bank – Auburn Hills, MI Jan 2018 – Oct 2018

Network Engineer

Configuring and troubleshooting of various networking protocols and technologies.

Configuring VLANs, STP, VTP and Inter-VLAN routing in LAN environment.

Configuring and troubleshooting with Cisco ASA (5550/5520), Juniper SRX (3600/650).

Configuring Load Balancing over the Routers using Routing Protocols.

Design and configuring of OSPF, BGP on Juniper Routers and SRX Firewalls.

Configuration & maintenance of Cisco 2600 series routers with OSPF protocols.

Troubleshooting the network for the connectivity issues and network performance issues.

Laying down the network design for the premises and recommending the required equipment’s.

Getting the issues solved in a timely manner and escalating the problems which require intervention from higher levels.

The solution is hosted in Azure App Service and Azure API management.

Ensuring proper working of all the network equipment’s (routes switches & firewall).

Producing reports network productivity, plans and issues for higher management.

LAN / WAN installation, Configuration and support / IOS update (CISCO routers, Switches).

Administer & troubleshooting Manage engine firewall analyzer, MRTG Graph for bandwidth utilization.

L3/L2 Troubleshooting; call routing, unity connection, voice gateways, default routers, Enterprise OSPF networks, one-way audio etc.

Worked on API management console, created REST APIs, added api's to the Product, created rate limits with multiple Plans and stage/publish the product to a Catalog.

The solution is hosted in Azure App Service and Azure API management.

Environments: Implementation, configuration and troubleshooting of network using Switching technology like VLANs, inter-VLAN routing, Load Balancing using the Routing technology like EIGRP, OSPF, BGP, Web proxy.

Production Support Engineer

Verizon Data Services India Sept 2015-Dec 2016

My role was L2/L3 support in networking for Verizon Hyderabad & remote support for other locations in INDIA and USA.

Implemented & responsible for maintaining the Cisco Wi-Fi technology across Verizon.

Responsible for implementation and maintenance of ongoing collaborations projects.

Follow ITIL methodology during service design, build, implementation and operations.

Active Directory Management.

Support building and maintaining the service catalog and corresponding business communication.

Responsible for proactive monitoring of Verizon Network traffic using NetFlow analyzer tool capacity to ensure the optimal usage of all links across INDIA with continued integrity and optimal network performance.

Researching, analyzing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance.

Created & maintaining the security in L2ODC Site-to-Site projects including MTN, Centre of Excellence (COE), HP, and Verizon Global Services.

Maintaining all network devices, hardening and updating them (IOS & Firmware) as per CISCO standards.

Planning and implementation experience with Windows server 2012, Exchange Server 2013, 0365 Exchange, SharePoint, Lync Online, Mobile Device Email across HW and SW.

Analyzing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems.

Maintaining the MPLs network & internet infrastructures of Verizon, India.

Successfully configured and hosted securely Verizon application servers inside DMZ environment to be accessed from internet.

About project---Networking support for offshore & onshore infrastructure setup/support across 9 locations in INDIA around 10000 users with a large network support & Security.

Creating site-to-site, site-to-client, establishing VPN connections & maintaining.

Taking caring on the SLA requirements based on Daily, Weekly and Monthly targets as per the clients.

Network Support Admin July 2014- Sept-2015

Dell International Services-India

My role was L2 support in network admin for Dell pioneer location, ITPL & remote support for other Dell locations.

Testing and implementation with the support of global and regional resources.

Responsible for implementation and maintenance of ongoing collaborations projects.

Responsible for knowledge base used by the service desk agents including agent training on all collaboration service matters (Outlook, SP and Lync).

Follow ITIL methodology during service design, build, implementation and operations.

Support building and maintaining the service catalog and corresponding business communication.

Have an Experience of supporting the project that had over 600 PCs all together.

Maintain entire refinery network with SLA of 95%. Refinery network includes WAN Router, Internet Router, Firewalls includes ACL creation & Security maintenance, Managing Layer-2&Layer-3 Switches.

Managing L2 ODC’s with connectivity to their client for offshore and onsite projects.

Dealing with the ISP’s maintaining LAN & WAN links. Business meets with clients for new setup of network as per their requirements.

Providing specialist skills in supporting and troubleshooting network problems and emergencies.

Having enough experience in Business Continuity Plan (BCP) and Disaster Recovery in the deprived situations.

Maintaining the Known error database and problem management, proactively acting on the reoccurring problems.

Maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks, and maintenance instructions.

About project---Networking support for offshore & onshore totally 45 projects around 7000 users with a large network support & Security.

Creating site-to-site, site-to-client, establishing VPN connections & maintaining.

Creating Firewall rules, routing technologies with 100% maintaining of network security.

Capable of maintaining LAN & WAN links. Dealing with clients for new setup of network as per their requirements.

Maintaining Windows ADS (Account modifications & Configuring), Domain Controller & administrating Windows 98 to Windows 2008.

Active Directory Management.

Maintaining Windows and Exchange Servers.

System Analyst

Sonata Software Solutions Oct 2013- July 2014

Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.

Dealing International clients over troubleshooting Network connectivity issues.

Working over with different teams overseas to support the process.

Checking and maintaining Network status regularly and maintaining thresholds over servers.

Planning and implementation experience with Windows server 2012, Exchange Server 2013, 0365 Exchange, SharePoint, Lync Online, Mobile Device Email across HW and SW.

Installing Services on Windows servers as per the requirement.

Maintaining Employee Data and updating their username/password in the Database.

Setting up new users' accounts and profiles and dealing with password issues.

Connecting to User PCs and remotely operating them over technical queries.

Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

Preparing project related reports on daily basis.

Creating cases over every query that has been addressed and following up with them.

Technical Support Executive Aug 2012-Oct 2013

Knoah Solutions

Role of Regional Engineer with monitoring tools/problem solving of leased Internet links from different ISPs to LAN.

Desktop support for 700 systems, including hardware, software and network issues, troubleshooting and resolving them within a short time by maintaining SLA of 100%.

Effective communication with clients for problem solving in case of any link issues.

Configuring servers, ensuring all security policies are applied and patches are regularly updated in desktops.

Attending network related calls and resolving them within the SLA.

References can be provided on request



Contact this candidate