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Customer Service Assistant

June 20, 2019

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Behind CBQ Villa, Number-**, Al-Khor, Doha QATAR

Contact Number: +974-********

Email ID:

Passport no: S1183990

Passport expiry: 03/05/2028

QID no: 290********

DOB: 19/05/1990 (Female, 29 Yrs.)

Profile Summary

Administrative Assistant/Receptionist with over 10 years of relevant experience working in corporate sector.

Experienced customer service executive and excellent communicator

Ambitious with long term career motives

Job Experience Summary

Designation: Reception Assistant & Security Guard

Company: Deputed at Oryx International School & Community College Qatar

Period: 15-June 2018 till date

Roles & Responsibilities:

Oversees the meet and greet welcome policy for visitors and parents

Assists the senior executive receptionist on daily work assigned

Receive calls and respond to inquiries, and direct them to the respective person.

Designation: Storekeeper & Billing Assistant

Period: 2015 to 2017

Roles & Responsibilities:

Storekeeper & Billing assistant in accounting department in Kerala, India

Designation: Assistant Teacher - Computer

Period: 2012 to 2014

Roles & Responsibilities:

Computer teacher in an Anglo Indian school, Kerala, India

Designation: Office Assistant

Period: 2007 to 2010

Roles & Responsibilities:

Indian government school office assistant

Education Summary

Secondary School Leaving Certificate (SSLC), Kerala, India

Higher Secondary 10+2 (Commerce), Kerala, India

Diploma in Computer Application (DCA), Kerala, India

Teacher Training Course (TTC)

Miscellaneous - NCC, Typewriting higher, Clothes Fabrication.

Extra-Curricular Activities

Reading, Singing, Dancing, Acting

Additional Skills

Familiar with working and management protocols of the corporate sector

Aware of executive and administrative support functions such as records management complaints handling and customer service.

Excellent customer service, interpersonal and management skills.

Familiar with basic Microsoft office programs like MS Word, spreadsheets, databases, presentations and email.

I hereby declare that the information furnished above is true to the best of my knowledge.

Archana Vishwakumar

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