Desktop Support Engineer
Resume:
VIKRANT KUMAR GUPTA
Document Address:
Po- Argada, Near Shiv Mandir Tola
Dist- Ramgarh, (Jharkhand) 829101.
Mob – 875-***-****.
E-Mail **-**************@*****.***
OBJECTIVE:
To seek better growth opportunities in a challenging environment where I can make best use of my talent and professional knowledge.
WORK EXPERIENCE:
AFORESERVE.COM.LTD
Sr. Engineer.
Jindal Steel &Power Ltd.
Patratu Plant Jharkand
From: May 2017 to Dec 2018
Job Responsibility :
Computer Assembling and Operating System Installation.
Installing& Configuring of PC Hardware’s &Software’s.
Maintenance ethical clients Com puters and Handling
Technical complaints of all clients Com puters.
Routers/VPN Switch Configuration.
DHCP, DNS, Active Directory, System Administration, Network Admin
Antivirus Server Updates, Security
Installing and Configuring Microsoft Windows (XP2/XP3,Vista,Win7, Win8,Red Hat, Win Server3).
Configure and Backup MS Outlook and SAP configure
Install and updating the Antivirus (Symantec end point protection)
Installing Local Printer and network Printer
Handling heavy duty printer Toshiba 305/Konica 215 etc.
Create MIS Report
SAP installation and configuration
Logging calls to vendor & schedule work with vendor & implementation
Providing Desktops and laptops as per user Requirements
Taking care of all the IT Related issues
WORK EXPERIENCE:
CMS IT Services pvt ltd.
Customer Support Engineer.
Jindal Steel &Power Ltd.
Patratu Plant Jharkand
From: Feb 2016 to April 2017
Job Responsibility :
Computer Assembling and Operating System Installation.
Installing & Configuring of PC Hardware’s & Software’s.
Maintenance ethical clients Com puters and Handling
Technical complaints of all clients Com puters.
Routers/VPN Switch Configuration
DHCP, DNS, Active Directory, System Administration, Network Admin
Antivirus Server Updates, Security
Installing and Configuring Microsoft Windows (XP2/XP3,Vista,Win7, Win8,Red Hat, Win Server3).
Configure and Backup MS Outlook and SAP configure
Install and updating the Antivirus (Symantec end point protection)
Installing Local Printer and network Printer
Handling heavy duty printer Toshiba 305/Konica 215 etc.
Create MIS Report
SAP installation and configuration
Logging calls to vendor & schedule work with vendor & implementation
Providing Desktops and laptops as per user Requirements
Taking care of all the IT Related issues
WORK EXPERIENCE:
Resource Power Consultancy (Ramgarh).
310, Jodhpur Park, Kolkata- 700068.
Desktop Support Engineer
From: 01 Dec 2015 – Feb 2016
Job Responsibility :
Computer Assembling and Operating System Installation.
Troubleshooting related to Hardware Problems.
Installing & Configuring of PC Hardware’s &Software’s.
Maintenance ethical clients Computers and Handling
Technical complaints of all clients Computers.
Installing and Configuring Microsoft Windows (XP2/XP3,Vista,Win7, Win8,Red Hat, Win Server3).
Configure and Backup MS Outlook.
Install and updating the Antivirus (Symantec end point protection)
Installing Local Printer and network Printer
Create MIS Report
Cabling & crimping, punching
WORK EXPERIENCE:
Kartavya ConsultantsPvt. Ltd. (Jamshedpur).
Bokaro Steel City.
Desktop Support Engineer
Axis Bank, Yes Bank, HDFC, &
BTPS, CTPS, Koderma Thermal Plant etc.
From:21 Jan 2011 – 27 Dec 2012
Job Responsibility :
Computer Assembling and Operating System Installation.
Troubleshooting related to Hardware Problems.
Installing & Configuring of PC Hardware’s &Software’s.
DHCP, DNS, Active Directory, System Administration, Network Admin
Antivirus Server Updates, Security
Maintenance ethical clients Computers and Handling
Technical complaints of all clients Computers.
Installing and Configuring Microsoft Windows (XP2/XP3, Vista, Win7, Win8, Red Hat, Win Server3).
Configure and Backup MS Outlook.
Install and updating the Antivirus (Symantec end point protection)
Installing Local Printer and network Printer
Create MIS Report
Lotus installation and configuration
Cabling & crimping, punching
OM Computer (Ranchi)
Desktop Support Engineer
Ranchi Jharkhand
From: 15 November 2010 to 15 October 2011
Job Responsibility :
Handled the Networking. Installing, Configuring and Troubleshooting for All Type Operating system (Microsoft family) Outlook Express, Outlook, & Troubleshooting mail related problems, Install and troubleshooting Printer.
EDUCATIONAL QULIFICATIONS
B.A from Vinoba Bhave University Hazaribag
12th I. SC from K B College Bermo
10th From Jharkhand Board
TECHNICAL SKILS
Operating: Windows 2008 Server/XP/Vista /Win7, Win8, RED HAT.
Software: Microsoft Office2013/2010/2007/2003/2000.
PROFETIONAL QULIFICATIONS
Computer hardware & networking from IIHT Bangalore.
H+, A+, N+, MCSA, MCSE, CCNA, Windows Server 2003, Microsoft Exchange Server, Security+, etc.
COMPUTER PROFICIENCY
System Knowledge : Windows, Server-2008/Wind XP/2, XP/3
Windows 7 Professional /Windows 8/ Windows Vista, Red Hat.
Application Known : MS-Office 2000/2003/2007/2010/2013.
Good Knowledge of : Hardware & Networking, laptop, Desktop, printer,
Heavy duty printer, etc.
STRENGTHS
Good interaction & communication skills and public
Relation .Adaptability to learn new things
PERSONAL PROFILE
Father’s Name : Sri Ramesh Kumar Saw
Date of Birth : 20.01.1987
Nationality : Indian
Marital Status : Married
Language Known : English & Hindi
Hobbies : Reading books, Listening National & news
DECLARATION
I declare that the above information is the best of my Knowledge.
Date :
Place : Ramgarh. (Vikrant Kumar Gupta)
Contact this candidate