Resume

Sign in

Desktop Support Engineer

Location:
Ramgarh, Jharkhand, India
Salary:
As per your end
Posted:
June 23, 2019

Contact this candidate

Resume:

VIKRANT KUMAR GUPTA

Document Address:

Po- Argada, Near Shiv Mandir Tola

Dist- Ramgarh, (Jharkhand) 829101.

Mob – 875-***-****.

E-Mail ac9n8g@r.postjobfree.com

OBJECTIVE:

To seek better growth opportunities in a challenging environment where I can make best use of my talent and professional knowledge.

WORK EXPERIENCE:

AFORESERVE.COM.LTD

Sr. Engineer.

Jindal Steel &Power Ltd.

Patratu Plant Jharkand

From: May 2017 to Dec 2018

Job Responsibility :

Computer Assembling and Operating System Installation.

Installing& Configuring of PC Hardware’s &Software’s.

Maintenance ethical clients Com puters and Handling

Technical complaints of all clients Com puters.

Routers/VPN Switch Configuration.

DHCP, DNS, Active Directory, System Administration, Network Admin

Antivirus Server Updates, Security

Installing and Configuring Microsoft Windows (XP2/XP3,Vista,Win7, Win8,Red Hat, Win Server3).

Configure and Backup MS Outlook and SAP configure

Install and updating the Antivirus (Symantec end point protection)

Installing Local Printer and network Printer

Handling heavy duty printer Toshiba 305/Konica 215 etc.

Create MIS Report

SAP installation and configuration

Logging calls to vendor & schedule work with vendor & implementation

Providing Desktops and laptops as per user Requirements

Taking care of all the IT Related issues

WORK EXPERIENCE:

CMS IT Services pvt ltd.

Customer Support Engineer.

Jindal Steel &Power Ltd.

Patratu Plant Jharkand

From: Feb 2016 to April 2017

Job Responsibility :

Computer Assembling and Operating System Installation.

Installing & Configuring of PC Hardware’s & Software’s.

Maintenance ethical clients Com puters and Handling

Technical complaints of all clients Com puters.

Routers/VPN Switch Configuration

DHCP, DNS, Active Directory, System Administration, Network Admin

Antivirus Server Updates, Security

Installing and Configuring Microsoft Windows (XP2/XP3,Vista,Win7, Win8,Red Hat, Win Server3).

Configure and Backup MS Outlook and SAP configure

Install and updating the Antivirus (Symantec end point protection)

Installing Local Printer and network Printer

Handling heavy duty printer Toshiba 305/Konica 215 etc.

Create MIS Report

SAP installation and configuration

Logging calls to vendor & schedule work with vendor & implementation

Providing Desktops and laptops as per user Requirements

Taking care of all the IT Related issues

WORK EXPERIENCE:

Resource Power Consultancy (Ramgarh).

310, Jodhpur Park, Kolkata- 700068.

Desktop Support Engineer

From: 01 Dec 2015 – Feb 2016

Job Responsibility :

Computer Assembling and Operating System Installation.

Troubleshooting related to Hardware Problems.

Installing & Configuring of PC Hardware’s &Software’s.

Maintenance ethical clients Computers and Handling

Technical complaints of all clients Computers.

Installing and Configuring Microsoft Windows (XP2/XP3,Vista,Win7, Win8,Red Hat, Win Server3).

Configure and Backup MS Outlook.

Install and updating the Antivirus (Symantec end point protection)

Installing Local Printer and network Printer

Create MIS Report

Cabling & crimping, punching

WORK EXPERIENCE:

Kartavya ConsultantsPvt. Ltd. (Jamshedpur).

Bokaro Steel City.

Desktop Support Engineer

Axis Bank, Yes Bank, HDFC, &

BTPS, CTPS, Koderma Thermal Plant etc.

From:21 Jan 2011 – 27 Dec 2012

Job Responsibility :

Computer Assembling and Operating System Installation.

Troubleshooting related to Hardware Problems.

Installing & Configuring of PC Hardware’s &Software’s.

DHCP, DNS, Active Directory, System Administration, Network Admin

Antivirus Server Updates, Security

Maintenance ethical clients Computers and Handling

Technical complaints of all clients Computers.

Installing and Configuring Microsoft Windows (XP2/XP3, Vista, Win7, Win8, Red Hat, Win Server3).

Configure and Backup MS Outlook.

Install and updating the Antivirus (Symantec end point protection)

Installing Local Printer and network Printer

Create MIS Report

Lotus installation and configuration

Cabling & crimping, punching

OM Computer (Ranchi)

Desktop Support Engineer

Ranchi Jharkhand

From: 15 November 2010 to 15 October 2011

Job Responsibility :

Handled the Networking. Installing, Configuring and Troubleshooting for All Type Operating system (Microsoft family) Outlook Express, Outlook, & Troubleshooting mail related problems, Install and troubleshooting Printer.

EDUCATIONAL QULIFICATIONS

B.A from Vinoba Bhave University Hazaribag

12th I. SC from K B College Bermo

10th From Jharkhand Board

TECHNICAL SKILS

Operating: Windows 2008 Server/XP/Vista /Win7, Win8, RED HAT.

Software: Microsoft Office2013/2010/2007/2003/2000.

PROFETIONAL QULIFICATIONS

Computer hardware & networking from IIHT Bangalore.

H+, A+, N+, MCSA, MCSE, CCNA, Windows Server 2003, Microsoft Exchange Server, Security+, etc.

COMPUTER PROFICIENCY

System Knowledge : Windows, Server-2008/Wind XP/2, XP/3

Windows 7 Professional /Windows 8/ Windows Vista, Red Hat.

Application Known : MS-Office 2000/2003/2007/2010/2013.

Good Knowledge of : Hardware & Networking, laptop, Desktop, printer,

Heavy duty printer, etc.

STRENGTHS

Good interaction & communication skills and public

Relation .Adaptability to learn new things

PERSONAL PROFILE

Father’s Name : Sri Ramesh Kumar Saw

Date of Birth : 20.01.1987

Nationality : Indian

Marital Status : Married

Language Known : English & Hindi

Hobbies : Reading books, Listening National & news

DECLARATION

I declare that the above information is the best of my Knowledge.

Date :

Place : Ramgarh. (Vikrant Kumar Gupta)



Contact this candidate