Patricia E. Goad Exeter, CA *****
EXPERIENCE
Kathryn’s Homemaking Services — Companion Care
Assistant And Housekeeper
January 2019 - March 2019
Paying close attention to detail in maintaining and cleaning households, maintaining positive relationships with clients. Required Job Tasks Included But Were Not Limited To:
● Safe driving to and from job sites.
● Providing transportation for clients when required.
● Providing companionship (i.e. entertainment,
mental/emotional support).
● Cleaning required areas.
● Keeping track of mental and emotional health.
● Keeping track of events and schedules.
● Coordinating with employers for jobs.
Reason For Leaving: Still employed by.
StrongArm Entertainment & Management—
Administrative Assistant and Coordinator to Owner And CEO
November 2014 - January 2016, June 2017 - March 2019 As personal assistant to the company owner my job was to create site-based proposals for new business, work on marketing and branding strategies for new clients, coordinate cross-country meetings and team events, schedule calls and meetings, and meet with clients when needed.
Required Job Tasks Included But Were Not Limited To:
● Creating WIX websites for business proposals.
● Creating marketing ideas for new campaigns.
● Advising on branding strategies that would increase client visibility.
● Being available at any time during the day or night, regardless of holidays or vacation.
● Creating written proposals for clients.
● Keeping track of all related materials needed for projects.
● Keeping track of team members progress on projects.
● Look for new business prospects.
● Schedule team member calls.
● Schedule meetings.
SKILLS
Data Entry
Transcription
Adaptive
Customer Service
Reliable
Detail Oriented
Word and Excel
Problem Solver
Multi-tasking
Self-Independent
Organized
Observant
Branding
Marketing
Business Development
Scheduling
Payroll
WIX Website Development
Social Media Account Creation
Social Media Management
Average 60 WPM
Average 290 CPM
Teamwork
Team Building
Training
Good Communication
Positive Attitude
Experienced Sales Person
● Remind team members of upcoming calls/events.
● Meet with new clients as company representative. Reason For Leaving: CEO changed company direction. RedCowHills — Site Moderator and Social Media
Manager, Administrative Assistant to Site Owner
July 2010 - July 2014, January 2016 - June 2017
As site moderator I managed site content using WordPress (i.e. finding and posting content, moderating comments), managing multiple social media accounts, maintaining multiple phone lines, maintaining communication with team members, finding and training interns, contacting and maintaining relationships with management and PR reps, interviewing site-related individuals, handing out advertisements, increasing site traffic, and any tasks that needed to be performed. As a personal assistant I traveled with the CEO and owner of RedCowHills, maintained verbal and electronic communication with team members, recruited and trained interns, dealt with multiple phone lines and attended to any inquiries given, and attended to any tasks needed.
Required Job Tasks Included But Were Not Limited To:
● Learn operating procedures for WordPress.
● Scout out new viral videos for site.
● Decide if new material for site should be linked directly into the site, downloaded into the site, or placed onto a social media account.
● Post new updates via Twitter referencing new videos, music, or events.
● Post new updates via Facebook referencing new videos, music, or events and posting new media directly to Facebook.
● Posting new updates via Instagram including editing photos from events or PR and creating verbal commentary that was both entertaining and informative in reference to each post.
● Editing videos for clarity and entertainment of site-goers.
● Creating new contacts with PR and management members and maintaining positive relations after initial contact.
● Scheduling interviews with media personalities and site representatives.
● Personally interviewing media personalities.
● Being available at any time during the day or night, regardless of holidays or vacation.
● Creating interview questions.
● Creating and editing press releases.
● Picking up site-related flyers, distributing site-related flyers to team members, and handing out site-related flyers during media events or public events.
● Maintaining awareness of new bands or singers and compiling any relevant data related such as social media accounts, viewing numbers, etc.
● Keeping track of any public events, procuring press passes for any team members needing to attend, coordinating with team members to ensure their attendance, scheduling interviews during events, and interacting with event-goers.
● Maintain multiple phones (from one to four), keeping correct track of each call received, any inquiries or complaints and handling any problems or issues that I was able to personally attend to. For those I was unable to take care of I had to make careful notes and pass on the information to my employer.
● Recruited and trained new interns including training on public relations, creating and maintaining social media accounts, correct behavior to display during any events attended, and correct attire to wear during site-related events.
Reasons For Leaving: Owner closed down company.
MultiTalent Agency — Administrative Assistant to CEO and Owner
November 2008 - July 2014
As personal assistant to the CEO and Owner I maintained multiple phone lines, gave price quotes when required, drafted contracts at owner’s discretion, followed up on missed calls and inquiries, traveled upon requirement, maintained contact with promoters and venue management, networking, scheduling, and any tasks needed to be completed.
Required Job Tasks Included But Were Not Limited To:
● Travel when required which also included safely driving to and from events in state and out of state, procuring flight information and keeping track of travel plans as well as legal names of those traveling and any restrictions involved.
● Maintaining dietary standards and needs in relation to my employer.
● Being available at any time during the day or night, regardless of holidays or vacation.
● Recruited and trained new interns including training on public relations, creating and maintaining social media accounts, how to reach out to local talent buyers, and the proper etiquette and attire for company related events.
● Maintain multiple phones (from one to four), keeping correct track of each call received, any inquiries or complaints and handling any pricing or problems that I was able to personally attend to. For those I was unable to take care of I had to make careful notes and pass on the information to my employer.
● Maintain personal safety and those of team members within reason during company related events.
● Creating and maintaining new contacts (i.e. management, talent, venues, etc).
● Advertising new events via social media.
● Picking up site-related flyers, distributing site-related flyers to team members, and handing out site-related flyers during media events or public events.
● Maintaining awareness of new bands, groups or singers and compiling any relevant data related such as social media accounts, viewing numbers, etc.
● Creating text alerts and responding quickly to any inquiries that resulted.
● Scheduling times for calls or tele-meetings.
● Maintained listings of up-to-date pricing and ensured that other team members had needed information.
● Reached out to new business opportunities.
Reasons For Leaving: Moved back to Georgia.
RadioShack — Sales Associate, Key Holder, Assistant Manager
November 2003 - July 2009
As a representative of Radioshack I created a point of contact with customers, maintained or exceeded sales goals, executed store planograms, restocked products, learned new sales and upcoming events, performed general store upkeep, handle opening and closing duties, handled nightly deposits, trained new employees, and performed employee reviews.
Required Job Tasks Included But Were Not Limited To:
● Follow any opening and closing procedures required (i.e. bank deposits, confirming petty cash totals, confirming opening/closing drawer totals, attending to any required company tasks).
● Creating rapport with new customers and maintaining positive relations with established customers.
● Following up with customers to make sure their experience was positive or to inform of upcoming events.
● Suggest accessories or warranties for purchases.
● Inform customers of new services and products.
● Make recommendations for products and services.
● Inventory management (i.e. receiving orders, checking in order to verify content, accepting orders, and putting up orders)
● Restock products with any back inventory.
● Maintain awareness of customers and fellow employees.
● Assist in any issues that might arise where another sale associate might need assistance.
● Sort through prospective employees for those who would work well with the company’s standards.
● Schedule interviews and perform initial interviews.
● Create bi-weekly schedules for store employees.
● Create monthly employee reviews and improvement plans when needed.
● Follow up on any new store planograms and make sure that they were properly executed within company guidelines as well as state.
Reasons For Leaving: Moved to Florida.
EDUCATION
Windsor Forest High School, Savannah GA — Graduate Graduated May 2002
REFERENCES
Karma Cain, Former Manager - 912-***-****
Tashea Ferguson, Former Employer - 678-***-****
Stephen Ferguson, Former Employer - 407-***-****
Donte Strong, Former Manager - 808-***-****
Susan Fidel, Former Manager - 505-***-****
Larry Forkner, Former Manager - 912-***-****
Donna Largis, Former Manager - 912-***-****