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Office Assistant Customer Service

New Orleans, Louisiana, United States
June 17, 2019

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Objective: To obtain an IT Specialist position where I can use my knowledge and skills to contribute towards the growth and profitability of the organization. To dedicate my mind, body and heart of which I’m employed by giving my best of ability.


Programming Skills (C++, Java), Web Design Skills (JavaScript, HTML, and CSS), Database Management (SQL), AutoCAD, Project Management, Six Sigma, and knowledge of desktop operating systems inclusive of Windows and MAC OS desktop operating systems, major productivity applications. Efficient in Microsoft Word, Excel, and Access, Graphic Design, Speak and write basic Spanish.


•Southern University at New Orleans 2009 - 2013

Degree obtained: Bachelor of Science in Computer Information Systems.

•Southern University at New Orleans 2019

Currently enrolled: Master’s Program in Management Information Systems.

Professional Affiliations:

•Sigma Beta Delta - International Honor Society for Business Management and Administration.

•Management Information Systems (MIS) Club.

•Track and Field -Team Captain.


2014-2016 – Hyatt Regency New Orleans/Security and lost Prevention Officer

•Assisting guest with mails.

•Assisting guest with wheelchair, safe assist, key assist, lock Interrogation.

•Guest reports/ C.P.R Certified

2010– 2016 Self Employ Computer Technician/iPhone and android

•Graphic design / Music engineer/producer. Computer repair problem

•Window/Mac upgrade, downgrade. Virus laptops and desktops,

•Password Upgrading hard drive or memory, broken laptop and phone screen.

2012-2013– Southern University General Office Assistant (s.u.n.o)

•Assist with computer graphics, organizing workspace,

•Assisting customer with mails.

2009 – 2012 – Southern Universities at New Orleans (College of Business)

New Orleans, LA

Computer Lab Technician

•Provide personal computer support to staff and students.

•Responsible for installation/configuration, operation, and maintenance of systems hardware and software, and related infrastructure.

•Assists in the I.T related projects, adhering to institutional policies and values.

•Involve in Operations and Support of system architecture, verifying integrity and availability of hardware and servers.

2007 – 2008 Sales Associate - Courts Retail Store St Ann, Jamaica

•Maintained and restocked inventory, provided customer service.

•Operated computerized cash register system, Maintained a calendar of activities and services.

•Helped with registration and checked stock daily.


•Ability to work both independently and as a

Team player.

•Problem solving abilities.

•Strong analytical and quantitative skills.

•Strong listening and verbal communication.

•Ability to multi-task and manage priorities


•Detail-oriented and organized.


•Honor Roll 2010-2012

•Graduated Cum Laude

•Employee of the month

9696 Hayne Blvd

Apt N13

New Orleans

Louisiana 70127

Dear Sir/Madam,

I am applying for position in your organization. It would be a pleasure to work with your reputable organization. I am an ambitious person who is honest, trustworthy, and reliable. I am self-motivated and committed to do any task when assigned. I get along with peers and co-workers well and can work on my own initiative when it is required. I can assure you that if I get the opportunity to be a member of your Organization, there will be guaranteed success with the addition of my versatility.

I truly believe that my experience along with my qualifications will garner the desired results within your work area. If considered for an interview, I am available at 504-***-**** or 504-***-****. Thanks for your consideration. Attached are my curriculum vitae.


Peter McFarlane

August 7, 2017


Daniel Devine

Operations/ manager of United Security, INC

1550 S. Indiana Avenue, Chicago, IL 60605


Sheldon Williams

Assistance Director of Security

Hyatt Regency New Orleans, LA

601 Loyola Ave, New Orleans, 70113.


Adrell Pinckney, Ph.D.

Director of Residence life

Southern University at New Orleans

7000 Press Dr. New Orleans, LA 70126


Yhann Plummer

Track & Field, Head Coach/Interim Athletic Director

Southern University at New Orleans

7000 Press Dr. New Orleans, LA 70126


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