Hyde Park, NY *****
Experienced and compassionate case manager with a strong background providing services to individuals assigned to caseload. Ability to conduct intake screenings, manage individual cases, and coordinate discharge plans. Works along with treatment team and family members to ensure that residents are receiving appropriate care in accordance to their plans.
HIGHLIGHTS OF QUALIFICATIONS
Fully computer literate
Assessment and Referral
Active listening skills
Effective communication skills
Oversaw day to day operations of the social services department.
Conducted admission assessments, as well as screened for PRIs admissions.
Ran care plan meetings multiple times a week.
Reviewed, monitored, and evaluated client progress regarding the goals on their treatment plans.
Communicated with treatment team regarding any relevant or immediate concerns.
Coordinated discharge plan meetings with resident, family, and interdisciplinary care plan team.
Referred residents to community resources for services such as rehab and mental health.
Ordered residents’ Diagnostic Medical Equipment (DME) and Home Health Services.
Verified Medicare, Medicaid and Private Insurances in preparation for discharge.
Prepared discharge letters to residents and families.
Handled any resident and/or family grievances.
Coordinated resident council meetings and maintained meeting minutes.
Communicated daily with the Administrators and Activity Director.
Maintained case records by entering progress notes into secured electronic database.
Managed the residents’ personal needs accounts (PNAs).
Conducted rounds to check in on assigned residents.
Social Service Director, Hyde Park Assisted Living Facility, Poughkeepsie, NY 01/2016-01/2019
Social Service Director, Victory Lake Nursing Center, Hyde Park, NY 09/2010-03/2017
Activities Director, River Valley Care Center, Poughkeepsie, NY 09/2014-04/2015
Social Worker, Achieve Rehab & Nursing Home, Liberty, NY 12/2007-06/2009
Social Worker, Catskill Regional Medical Center, Harris, NY 01/2005-12/2007
Social Worker/Discharge Planner, Ten Broeck Commons, Lake Katrine, NY 03/2003-01/2005
EDUCATION & CERTIFICATIONS
BS in Healthcare Administration with a Concentration in Social Work, International College, Fort Meyers
Fl Certified Screener, Screen ID#XT301252AN, NYS Department of Health, 2009