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Employee Relations Human Resources

Reston, Virginia, United States
June 17, 2019

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Create Human Resource Programs to Achieve Business Results

Insightful, results-driven professional recognized for developing high performing teams by identifying talent, creating training programs, and developing future leaders.

Strategic partner who develops and implements programs by identifying opportunities for improvement to deliver value added service by mobilizing cross-organizational support and facilitating decision-making process. Innovative leader adept at building trusted partnerships the organization.

Training & Development Organization Development Recruiting & Retention

Performance Management Employee Relations HR Program/Project Management

Benefit Administration Alternative Dispute Resolution Regulatory Compliance

HR Policies & Procedures Workforce Planning HRIS Technologies


ASSURED PROTECTION, Hunt Valley, Maryland 2019 - Present

Developed, revised, and implemented HR policies and procedures

Presented training sessions related to specific HR programs

Accomplished 100% of the necessary staffing and addressed all payroll issues

Conducted New Hire Orientation, Exit Interviews and Leave of Absences

Mediated and conflicted resolution on employee issues using current policies and disciplinary actions

Subject matter expert on local, state and federal laws and policies

Administered company STD and FMLA policies.

Established an internship program, including creating requisitions and salary guidelines

Reconciled a team that was experiencing employee morale issues. Interviewed team members and leadership; observed team meetings, created team building exercises and mandatory training

JOHNS HOPKINS MEDICINE, (IntraStaff Temporary Agency), Baltimore, Maryland 2019-2019

Human Resources Contractor

Johns Hopkins Home Care Group, offer services to patients of all ages, including specialty infusion, pediatric care, home health and private duty services. We also provide a large selection of respiratory and home medical equipment. Managed a full range of human resources activities for 1,000 employees located at the Dundalk facility.

Directed on-boarding process, training and development, and investigation and resolution of all employee relation's issues.

Maintained up-to-date employee information in HRIS system and submitted time and attendance information to corporate office for payroll processing.

Partnered with mangers to lead efforts in developing and maintaining positive employee relations/practices.

Oversaw full life cycle of recruiting for clinical and non-clinical positions with volumes ranging from 1 million to 5 million dollars.

Reduce turnover rate from 25% to 15% by increasing the interview effectiveness of management team.

INSPERITY, Fulton, Maryland 2017-2018

Human Resources Specialist

Insperity, provides HR solutions for small and mid-size businesses, serving more than 85 clients with 1,000 employees in 100 locations coast-to-coast.

Establish and maintain relationships with the business units and key partner groups to understand their business needs, ensure alignment on objectives, and ensure ongoing buy-in across all project activities.

Translate business objectives into projects with clearly defined scope, timing, deliverables, resources, and key measures of success

Manage ongoing project plans, budgets, resources, and vendors.

Identify all stakeholders, both direct and indirect, and determine level of involvement needed for project success.

Support the ongoing development of best practices and tools for HR project management and execution.

ARTEX FINE ART SERVICES, Landover, Maryland 2016 - 2017

Human Resources Generalist

An art transportation company providing, storage, crating/packing, and collection management to museum, gallery, private and commercial clients. Located in five major art markets with over 200 employees.

Responsible for all aspects of organizational and administrative human resources. This includes workforce planning, recruitment, training and development, employee relations, benefits, performance management and health, safety and security

In collaboration with executives all levels of management, delivers talent strategies and solutions that meet business objectives by identifying, then filling critical skill gaps.

Configuring the HRIS for the company’s business processes and policies, interfacing data with other systems and converting historical data into the HRIS.

Designing high-performing strategies and executable solutions to support organizational design, performance management compensation, leadership development and employee engagement.

Partner with executive leaders and senior managers to identify key attributes, development assignments and performance metrics to ensure quality potential candidates grow in development roles

Implementing human resources strategies by establishing department accountabilities, including talent acquisition, staffing, health and welfare benefits, safety and health, AA/EEO compliance and labor relations

SI TEC CONSULTING, Columbia, Maryland 2010 – 2011

Human Resources Manager

A software company providing integrated application consulting services, development and products to customers: both government organizations and private industries.

Managed the internal and external staff functions, coordinating with the external headhunter and providing guidance to staff and managers in the selection process.

Extensively recruited for executive level, engineers, technicians and management position requiring cleared and non-cleared positions.

Served as a major point of contact with management and staff to include counseling of management and supervisors on effective handling of personnel matters, employment and personal issues, career counseling and grievance resolution. Conduct investigations of employee complaints.

Conducted new staff orientation to ensure employees gain an understanding of company’s policies, procedures, and benefits. Ensure all new hire requirements and exit interviews are complete.

Administered the employee benefit programs to company’s policy, plan documents and statutory requirements, including 401k, health, life, disability and flexible benefits. Participate in the annual reevaluation of benefit plans and make recommendations.

R.E. MICHEL COMPANY, Glen Burnie, Maryland 2007-2008

Human Resources Administrator

A leading wholesale distributors of HVAC equipment, parts and supplies with 1,500 exempt and non-exempt employees located in twenty-six locations within the United States.

●Conducted extensive recruiting as sole recruiter accountable for filling 10 management, technical and entry level positions

●Introduced a new one on one employee orientation and individualized training, resulting in 92% satisfaction record

●Amended twenty-year-old Employee Handbook, including revising outdated policies to ensure compliance and adding new policies to improve individual and company morale

●Reduced employee turnover rate and increasing employee retention by establishing comprehensible policy, procedure guidelines and effective conflict management

●Investigated and lead the resolution for employee complaints, harassment allegations, terminations, discriminations and situations involving interpersonal conflict in the corporate office and state branches

●Provided consultation and coaching to executives during reorganizations and acquisitions


Master of Science (MS) - Information Assurance

University of Maryland University College, Largo, Maryland

Bachelors of Science (BS), Liberal Arts - History

Towson University, Towson, Maryland


Berkshire Associates Inc. Fundamentals of Affirmative Action Planning

SHRM’s HR Generalist Seminar

SHRM’s HR Strategic HR Delivering Business Results

SHRM-CP – Currently Pursuing

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