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Sales Customer Service

Location:
Rawdat Al Khail, Qatar
Salary:
4500
Posted:
June 16, 2019

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Resume:

I

Ramzi Jhinaoui

Top performing Sales Associate with Manny years experience in retail sales and a reputation for exceeding performance benchmarks. Highly skilled at leveraging consultative sales techniques to up sell products and exceed sales targets, Demonstrated leadership skills that align teams and strengthen brand loyalty through exceptional customer service, Seeking to apply diverse sales experience to take next career step with a retail organization dedicated to providing world class customer service and producing strong team leaders SKILLS :

Team leader negotiation verbal & written communication public speaking hospitality social media advertising digital marketing hight computer skills resolve problems professionalism ponctuality team worker work under pressure selfe motivated highly skills to satisfy costomors empathic listener

EDUCATION :

Bachelor degree in economic and management

Diploma technisian professional in automatisme and industrial computing TRAINIG :

Al faysaly bi le houdoud :

Customer service intership in a charity association Solution informatics:

specialized company to find a solution for all computer problems, network and make computer assembly with desired option by the customers

UNILEVER:

THE COMPANY IS SPECIALIZING IN THE MANUFACTURE OF TIMAPAN SHAMPOING POWDER DETERGENTS AND ZED BRAND SOAP.

CIPAP :

industrial complex of hospitality products and

BENEVOL JOB :

volunteer trainer

To rehabilitate prisoners, empower them and train them to use computers, the Internet and programs to enable them to integrate into societies

PROFESSIONAL EXPERIENCE :

Currently job :sales outdoor as freelance with data select sponsored by vodafone :

answering queries, offering advice and introducing new products.

Achieve monthly target

Go to customers for sell product : door to door, face to face, with call, with mail

Negotiate contract and package vodafone.

MARKETING EXECUTIVE IN ROIA ADVERTISING AND MARKETING FROM SEPTEMBER 2017 TO APRIL 2018

Annalise custumerneeds and prepare quotation

Set up meetings with potential clients and listen to their marketing needs.

Establish a business relationship with contacts by introducing Marketing's services and recommending marketing solutions to the client.

Maintain positive business relationship with the client by providing support, information and guidance; researching and recommending new opportunities, profit and service opportunities.Contribute in service improvement by remaining updated on industry trends, market activities, and competitors.Collaborate with other team members to achieve better results

Collaborate with other team members to achieve better results SALES IN FOREVER21 SHARAF RETAIL GROUP BAHRAIN CITY CENTRE & SEEF MALL 2014 TILL 2016

Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction.

Champion promotional items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals; confirm and change price signage on designated products during seasonal promotions.

Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess.

Maintain and organize store displays to enhance product visibility and expedite product location activities. Customer services ORANGE FRENCH TELECOMMUNICATIONS OPERATOR TUNISIA 2013-2014

Organization and planing,initiative,solve problems,listening and improve customer.

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.

going above and beyond to keep them happy, whether that means answering any questions they may have or resolving issues with a positive attitude.

CALL CENTRE CUSTOMERS SERVICE EXECUTIVE SOLUTION INFORMATICS2011 - 2013

Assisted customers by telephone, mail, and in person with inquires and directed customers to the appropriate sales area.

Set up dates for equipment installation.

Arranged for repair and replacement of defective items covered by warranty.

Notified customers when service was completed and accepted payments.

Responded to and handled customer complaints and inquiries in a timely manner



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