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Customer Service Representative

Atlanta, GA
June 16, 2019

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Jaré Fowler

Customer Service / Patient care Representative

East Point, GA


Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Patient Coordinator/Receptionist

Woolfson Eye Institute - Atlanta, GA

September 2018 to Present

Greet patients and visitors. Check in and out patients. Answer incoming calls. Schedule appointments. Sort incoming faxes and mail. Collect money for co-payments. Patient Coordinator/Receptionist

Piedmont Medical Associates - Brookhaven, GA

January 2018 to August 2018

Answering phones for patients looking to schedule an office visit or routine physical. Checking in and out, scheduling follow up appointments, verifying insurance coverage, updating demographic information in Epic and collecting Co-payments and patient account balances. Fax or email records, release forms and referrals to facilities patients were referred to for further evaluation and procedures. Receptionist

Habitat For Humanity - Decatur, GA

November 2017 to January 2018

Answer phones and direct homeowners to correct party. Assist homeowners with questions about their accounts. Assist potential homeowners with information about the program. Collect walk-in payments for mortgage via check or money orders. Enter payments in electronically in homeowners' accounts. Preschool Teacher

The Children's Courtyard - Suwanee, GA

May 2016 to September 2017

Instructed a class with a ratio of 15:1 for 3 year old children. Created and implemented weekly lesson plans and daily activities to enhance children's fine and gross motor skill development. Assistant Pre-K Teacher

Clarian Learning Place - Decatur, GA

December 2015 to May 2016

Assisted Lead Pre-K teacher with lesson plans and implementing daily activities with the students. Help prepare students to prepare for kindergarten by assisting with vocabulary, writing, and basic life skill, gross and fine gross development. Assisted with parent/teacher conferences and help parents learn how to help children grow and develop while at home. Medical Receptionist

Island Digestive Disease Consultants - Babylon, NY November 2014 to August 2015

Answered busy phone lines for patients as well as primary doctors, affiliate hospitals, and radiologists. Scheduled office visits and procedures for new patients as well as existing patients. Verified insurance. Retrieved reports from Epic system for doctors. Called in prescriptions to pharmacies. Corresponded with doctors through Epic system, updated patients' charts and records, and relayed important messages from primary doctor and radiologists, as well as patients. Customer Service Representative

ARX Group - Hauppauge, NY

February 2013 to November 2013

Answered busy incoming telephone lines from patients. Assisted patients in making sure lab bills/claims were processed through their insurance policies. Collected co payments via credit card from patients with remaining balances as per insurance.

Collections Representative

Forster & Garbus LLP - Melville, NY

June 2012 to February 2013

Answered phone lines for debtors calling to inquire about delinquent accounts or make payments. Scheduled reasonable payment arrangements for debtors to keep their accounts current and safe from further legal action.


Some college


Microsoft Office, Epic, EMR, CMS (3 years)

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