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Customer Service Cleaning

Dubai, Dubai, United Arab Emirates
June 16, 2019

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Mohammed Abdul khaliq

Mob: 056-*******

Dubai, U.A.E.

Email ID:

Professional Summary

Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability

to effectively communicate with crews corporate management and clients.Has a client-focused

approach and observes principles of good customer service delivery. Has a high school diploma

and more than nine years of Cleaning Supervisor experience.

Core Qualifications

• Excellent supervisory skills

• Extensive knowledge of successful cleaning crew management

• Good interpersonal and oral communication skills with people at all levels

• Understanding of safety and sanitation standards and guidelines

• Excellent crew monitoring

• Strong dedication to enforcement of company policies

• Client-focused and ensures cleaning crews deliver good service

Current Role

Working at Modern Building Maintenance (MBM-ETA, Ascon Group) as a housekeeping

Supervisor (from 2002 - Dubai U.A.E)


• Lead cleaning crews that worked at large corporate sites.

• Traveled between sites to ensure crews were complying with company standards.

• Implemented cleaning supply inventory controls.

• Communicated with clients and corporate staff to ensure clients were happy.

• Interviewed and hired cleaning crew members.

• Supervised cleaning crew team.

• Communicated with corporate clients and crew.

• Tracked inventory and submitted orders.

• Maintained company equipment.

• Checked on cleaning staff at various sites to ensure compliance with company


• Lead all cleaning crews and ensured policies and procedures were followed at all times.Driving Licence:

Holder of a valid UAE Driving license (Permitted Vehicle NO: 03/5)

Driving licence NO: 1531574

Issue & expiry: 10/01/2010 to 10/01/2020

Education Qualification:

Secondary School Certificate – Math Rasa (Arabic Educational High School, Bangladesh

Basic knowledge in MS Office – MS Word, Excel& Internet Explore

Personal Details:

Name :Mohammed Abdul khalaq

Date of birth : 04th Feb, 1980

Nationality :Bangladesh, Islam

Marital status : Single

Languages know : English, Hindi, Arabic & Bengali

Passport Details

Passport Number : BK 0791387

Place of Issue : Nowakali, Bangladesh

Date of Issue& Expiry : 28 APR 2016 To 27 APR 2021


I hereby declare that the above mentioned information is true and correct to the best of my

Knowledge and belief.

Your’s faithfully,

Mohammed Abdul Khalaq

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