CONSUL TING PROJECTS
Operations & Technical Support Specialist
Best Buy Co.
INVENTORY AND MERCHANDISING SPECIALIST
Developed and maintained company practices by evaluating store atmosphere and improving overall business effectiveness through rigorous logistics and merchandising management. Caterpillar Inc.
INTEGRATED LOGISTICS SYSTEMS INTERN
Tasked with analyzing and improving the tugger process at the manufacturing and distribution center. Developed several work plans and ideas through 5S and lean six sigma processes. Apple Inc.
Provide high-level technical support through problem-solving in a fast paced, dynamic environment. Support team through leadership, training, and operations management.
Bachelor of Arts
UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL
Dual degree in Journalism and Communication Studies spe- cializing in Media Planning and Media Studies.
Master of Business Administration
NORTH CAROLINA STATE UNIVERSITY
Dual concentration in Supply Chain Management and Mar- keting specializing in merchandising and inventory manage- ment.
Adaptable operations manage-
ment professional with ten years
of experience in retail opera-
tions support and eight years
in logistics warehouse man-
agement saving money using
data-driven process improve-
ment. Over five years of relevant
experience in troubleshooting
complex end-user issues. Known
for ability to collaborate in
problem-solving, drive tasks to
completion, meet challenging
projects on time, and exceed
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• Inventory Integrity
• Sales Operations
• Project Management
• Technical Expertise
• Customer Focus
• Marketing Strategy
• ACMT and ACiT
• Lean Six Sigma Green Belt