Operation Manager

CORE COMPETENCIES

Financial management

Budget planning

Technical auditing

Customer & employee relationship management

Quality Improvement

Reporting, Metrics (CMS) development and business process analysis

Kanban (SCRUMBAN)

Desktop hardware and software support

Project management

Technology assessment and development

Workforce management

Kaizen

Productivity improvement

Incident & Program management

Strategic business planning and implementation

Operations management

Continuous Improvement

Asset management

Change management

Team building

5s Lean Manufacturing tool

EDUCATION

GEORGIA STATE UNIVERSITY, Atlanta, Ga Aug 1991 – Jun 1996

BBA: Finance minor Psychology

Continuing education: Project Management; Financial Reporting and Analysis; Business Management; Kanban; Kaizen; 5s Lean Manufacturing

PROFESSIONAL EXPERIENCE

Atlanta Rubber & Hydraulics, Inc., Marietta, GA Mar 2008 – Dec 2018

Executive Vice President/CFO

Responsibilities:

Created and managed long-term manufacturing, sales, and operations strategies with the President.

Worked with cross-functional teams to deliver our overall company strategy

Set operating plans for three locations to enhance profitability, productivity, and efficiency

Managed approximately 150+ partners and vendors for inventory control and purchasing

Analysis of our customer portfolio for opportunities or issues which involved data mining and data warehousing

Held recurring meetings with our Sales staff to help remove negotiating roadblocks or issues in general

Personnel hiring and training: Sales; products knowledge; process and assembly policies; Safety; Desktop; Networking; Customer Service; Call Center.

HR Department: Healthcare, 401k, insurance review yearly, Handbook, performance reviews

Managed a multi-million-dollar budget that included transportation, labor, supplies, inventory purchasing, and all capital equipment needs

Routine monthly Financial reviews for variance analysis

Marketing and Sales activities management (CRM)

Technology review and selection for company initiatives

Set KPIs for our customer service, product movement, and efficiency

Continue - Atlanta Rubber & Hydraulics, Inc., Marietta, GA Mar 2008 – Dec 2018

Executive Vice President/CFO

Achievements:

Rebranded Atlanta Rubber with a new slogan that contributed directly to greater success, in sales and overall growth going forward - "Because you deserve more."

Acquired Gainesville Rubber and Gasket, integrating the operation into current processes, negotiating a deal, meeting with lawyers and bankers, creating financial Pro formas, and conducting all required due diligence. Used Kanban and 5s lean manufacturing methods to redesign all business processes

Oversaw the efficient relocation project of headquarters to a larger facility, designing a warehouse for optimal process efficiency, and remodeled offices to accommodate a front counter with the help of LEAN Manufacturing tools

Created a vendor-managed inventory sales program that generated approx. 1.5M in revenue annually by providing quality products complemented by great Kanban designed services

Upgraded telephony system and back-office functions to use Cloud services - designed and implemented a 3cx Cloud-based phone system with additional call center functions, saving approx. $40,000 per year

Redesigned company website to utilize the Big Commerce platform and create a connection to our CRM system Dynamics 365 to increase outside sales quoting times

Redesigned and implemented new assembly processes in the NC branch based on Lean Manufacturing tools to reduce the number of warehouse FTEs and to increase shipping capacity by 5% over previous five-year averages

Built, established and led a Mobile Hose Repair division in 2017 with four repair vehicles, and implemented operating procedures to complement branch services

Migrated payroll and Human Resource functions to PropelHR utilizing their PEO/ASO services

Upgraded telephony system and back-office functions to utilize Cloud services in 2017. Designed and implemented a 3cx Cloud-based phone system with additional call center functions, saving $40,000 per year

Genesis Land Development, Inc., Winder, GA Sep 2004 – Nov 2007

Controller / Senior Financial Analyst

Responsibilities:

Researched and built relationships with Realtors to gain access to raw land opportunities

Developed and managed site-specific vendor contracts and negotiations processes.

Developed staffing models, budgets and forecasts for each project (neighborhood)

Worked with “Dirt Techs” for storm drain take offs and managed the install team

Managed the finance department

Maintained all financial reporting, budgets, and controls

Residential remodeling projects

Designed and Implemented the Market Plan for continued growth

Created and managed the project office

Continue - Genesis Land Development, Inc., Winder, GA Sep 2004 – Nov 2007

Controller / Senior Financial Analyst

Achievements:

Developed and managed a team for land purchasing, land development, Neighborhood layout, Neighborhood development, and residential construction

Implemented process improvements by utilizing Kanban principles and methods

Cut the payroll process by 25% by implementing automated changes with Kaizen “lite.”

Lead analyst during the implementation of Packet8 Voice System and Peoplesoft financials

Redesigned our customer service department to utilize technologies to address our customer’s warranty issues

HOME DEPOT, Atlanta, GA Jun 1996 – Sep 2004

Financial IT Manager

Responsibilities:

Maintained client-server infrastructure for all corporate locations and select store departments

Prepared and negotiated purchase/service contracts for all of Desktop and Helpdesk services

Department P&L planning and managing

Managed technical teams for store project implementations utilizing PMI project management methods

Managed a project team for corporate technology rollouts.

Maintained financial reports for the Atlanta controller

Maintained EP/AP department systems (PeopleSoft, Access)

Prepared monthly store manager bonuses

Maintained fixed asset systems and reporting

Created QA scripts and gathered requirements from users and stakeholders

Achievements:

Negotiated all Microsoft contracts to one ERP umbrella

Implemented a central helpdesk for divisions and store issues via a tracking system for automation

Reduced Finance Department downtime by 98% by implementing policies to coordinate software/hardware upgrades according to close process and impacts

Create a team of 3 to perform requirements gathering, black box testing, use case creation, regression test, and proposed issue resolutions

Prepared financial analysis for outsourcing 2nd level and help desk activities

Prepared contracts for Executive review: Symantec; OnTechnologies; Microsoft enterprise suite; Bindview; Diskmagic; Lotus notes

Implemented QA group to reduce financial reporting errors

Reduced reconciliation headcount from 15 to 8 with new system implementation

Improved communication between IT and Finance by implementing regular status meetings

Created an Access Database for “on-budget” reporting of all projects relating to the client-server infrastructures

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