HR/Administrative Manager/Customer Service/Executive Secretary

Girlie Leah Quindara Hamdan

050******* *******@*****.***.** Philippines Dubai- U.A.E.

Strong result-oriented, fast learner and keen to learn, creative mind, dedicated at work, enjoy being part of, as well as leading a successful and productive team. Seeking a

challenging opportunity whereby I could utilize, perform and accomplish and where I can

enhance my knowledge and contribute to the growth of the organization with my skills

ACADEMIC QUALIFICATIONS

5 years in Electronics and Communication Engineering in Saint Louis University – Baguio City, Philippines.

Completed a 2-year course in Reading and Writing Arabic in Islamic School in Abou Nour – Damascus, Syria

Diploma in Microsoft Office in Al Masar Computer Center Mazraah – Damascus Syria

OTHER QUALIFICATIONS & SKILLS

Computer Operating Experience:

Experience in Windows 2000 & Office 2000

Familiar in MS-Word, MS-Excel, and Internet

Typing in English and basic in Arabic

Self-correspondence

Knowledge in telephones with multiple extensions

PROFESSIONAL EXPERIENCE

Hasan Almarzoogi Management Consultancy

HR & Administrative Manager April 2017 – to the present

Duties and Responsibilities:

Sending news update to our subscribers in our mobile app

Making payment to our associate companies

Organize and maintain personnel records

Update internal databases (e.g. record sick or maternity leave)

Prepare HR documents, like employment contracts and new hire guides

Revise company policies

Answer employees query about HR-related issues

Monitoring employee information (e.g. leaves of absence, sick days and work schedules)

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Recruit personnel and allocate responsibilities

Assess staff performance and provide guidance to ensure maximum efficiency

Ensure the smooth and adequate flow of information within the company

Manage schedules and deadlines

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning, etc.)

Ensure operations adhere to policies and regulations

Keep abreast with all organizational changes and business developments

Euromed Clinic Center

Receptionist /Billing March 2016 – April 2017

Duties and Responsibilities:

Helping or assisting the necessity of the patients.

Collecting payments from the patient

Following up patients balance AR (account receivables)

Taking and confirming appointments of the patients.

Attending a busy switchboard.

Filling up Insurances of patients (reimbursement) and direct billing

Translating between patients and doctors from Arabic to English.

Making files and filing.

Arranging bookings for doctors

Handling petty cash and giving a monthly report.

Making a monthly report for the total number of new patients of different

Doctors

American Dental Clinic

Receptionist/Coordinator/Billing May 2005 – September 2015

Duties and Responsibilities:

Helping or assisting the necessity of the patients.

Collecting payments from the patient

Following up patients balance AR (account receivables)

Balancing and giving the daily collection to the accounts

Taking and confirming appointments of the patients.

Attending a busy switchboard.

Filling up Insurances of patients (reimbursement)

Typing the Medical Reports of different doctors.

Translating between patients and doctors from Arabic to English.

Making files and filing.

Arranging bookings for doctors

Handling petty cash and giving a monthly report.

Making a monthly report for the total number of new patients and patients who start braces.

Belhoul European Hospital in Dubai, U.A.E.

Receptionist/ Medical Records 2001 – April 2005

Duties and Responsibilities:

Helping or assisting the necessity of the patients.

Taking and confirming appointments of the patients.

Attending a busy switchboard.

Endorsing

Typing the Medical Reports of different doctors.

Translating between patients and doctors from Arabic to English.

Making files and filing.

Replacing the administrative secretary in case she is on leave

Nature of Responsibilities (Admin. Secretary (2 months)

Reporting directly to the Administrator. Handling all kinds of secretarial jobs, filling, typing, correspondence both Arabic and English. Following up staff file Doctors and other employees (leave and resignation procedures, visas, labor cards, licenses, required documents of the government (DOH, MOH)… etc.) Scheduling examination appointments of doctors, nurses, technicians.

Syrian Wire Manufacturing Company ( ASLAK)

Executive Secretary August 2000- April 2001

Duties and Responsibilities:

All works related to administrative & secretarial activities.

Coordinating with banks.

Typing documents in English as well as in Arabic.

Keeping all the important documents related to the clients.

Registering the daily production and sales.

Making inventories of production and sales.

Coordinating with the accounts and the production manager.

PERSONAL INFORMATION

Nationality: Filipino/Jordanian

Date of Birth: 30th May 1968

Marital Status: Married

Languages: English, Arabic & Tagalog

Visa Status: Husband visa

Driving License: Holding a valid UAE/Syrian driving license

REFERENCES:

Nestor Dator

Dental Laboratory Technician

Dubai - U.A.E.

Mr. Jalal Hafeedh

Administrator

Belhoul European Hospital

Dubai - U.A.E.

Engr. Walid Malas

Manager

Syrian Wire Manufacturing Company

Damascus, Syria

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