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San Antonio, Texas, United States
June 18, 2019

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Jose J. Trejo

**** ****** ******

San Antonio, Texas 78245

Hm. Ph. 210-***-****

Cell Ph. 210-***-****


I am a highly motivated individual that has the ability to handle multiple tasks and handle issues with professionalism. I am a self-starter who requires very little supervision. Experience

Dec. 2017 Tero Technologies

Fiber Technician

-Perform underground fiber installation work.

-Perform underground construction activities such as pulling new cable/fiber through conduits, digging up and repairing damaged conduit and underground vaults, pedestals, brooks closures, & PFP cabinets. -

-Utilizing methods such as Hand trenching, Excavating with excavator, Digging Pits. Apr. 1986 - Mar. 2008 Retired Tx. Army National Guard Communications Technician

-Installed, Maintained and Operated line of sight, digital communications system.

-Worked with rf and baseband units.

-Supervised subordinates in the operation of system.

-Attended Army leadership schools.

jan 2010- retired Defense logistics agency


operated and maintained xerox copy machines.

mass produced print media for military.

jul. 2008- 2009 I.T.T. Defense Systems

Outside plant technician

-installed and maintained government owned telephone and Local area networks outside plant. Ran fiber to the hub, installed, cleaned fiber, terminated fiber. troubleshoot and repair telephone, data and local area network cables.

-Interpreted circuit diagrams and blueprints.

-Monitored active duty army during work projects.

-Installed, test, troubleshoot and isolate interior local area network cabling including cat5/6 wiring, rj-45 jacks. Diagnosed trouble in circuit cards, and inside and outside wiring utilizing appropriate test equipment.

Aug. 1998-2008 Verizon Business

NOC support technician

-Load dispatch technicians to various jobs received through install, change and maintenance request.

-Utilized various systems to research geographic locations of work requested and determined the most efficient route and technician to dispatch. Troubleshoot local maintenance orders, to include testing ds1 and lines in local switches. Used several means to communicate with technician to include 2-way radio, paging and wireless phones, text and email. Given responsibility for various projects to ensure FOC dates and MTTR are met.

-Dealt with LEC’s via OSS systems. Familiar with LEC service orders.

-FOC dates. ASR’s. USOC’s. Familiar with circuit hierarchy for provisioning purposes.

-Circuit/design layout records. Created manual and electronic orders from customers. Escalated order and maintenance issues within LEC companies. Maintained positive relationships with RBOC’s. Efficiently handled business via email. Updated engineering database to reflect correct customer service.

-Assisted in procedural writing for up front trouble handling of analog voice and data service as well as digital, DS-1 and DS-3 services. Track all issues in a ticketing system.

-Experienced with the following DCCS (Digital Cross Connect Systems): DCS 1X0,ECS 1X0, Tellabs 5500, Alcatel 1630 & 1631. Experienced with Nortel dms and lucent 5ess switches. Perform diagnostics on Frame Relay circuits with Data switches, MGX8220, MGX8850 and Lucent CBX500. Check LMI and PVC. Knowledge of basic VOIP used on Cisco router. Familiar with networking, OSI model. Apr. 1986- Aug. 1998 AT&T Communications

Customer Service Technician (Install & Repair)

-Installation and maintenance operations performed on pole line plant, cable sheath and service wire.

-Cross-Connects were removed and rearranged on cable plant and MDF’s (Main Distribution Frames).

-Performed punch down’s on various types of termination blocks.

-Reports and records were prepared when required. Reviewed and interpreted new, change and disconnect orders. Faults in telephone equipment and associated wiring were located and corrected.

-Climbed ladders and telephone poles.

Volunteer Services

Dept. of Homeland Security Lackland AFB


Highlands High San Antonio, TX

ST. Phillips College San Antonio, TX

12 hours of college instruction in air conditioning and electrical trades. U.S. Army Signal School

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