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Project Manager / Management Consultant

Los Angeles, CA
June 11, 2019

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*** * ****** ** *** Angeles, CA ***** 410-***-****


Privateer IT, LLC Jul 2018 – Dec 2018

Business Development Analyst

• Managed up to 3 proposals at a time and maintained a 100% completion/on-time rate by maintaining the proposal schedule, gathering resources and delegating appropriate tasks, and overseeing the production of all parts of the proposal

• Developed 10 standard operating procedures which expedited business processes by approximately 30%, modernized processes, and promoted uniformity across the company

• Curated 5 different data spreadsheets which increased our ability to analyze the industry and forecast upcoming RFQ/RFPs

• Forged 22 new business partnerships by attending various industry events to showcase Privateer IT’s capabilities, which led to new contract opportunities

RSM US, LLP Jul 2016 – Jul 2018

Technology and Management Consultant

• Re-engineered business processes through requirements gathering, current state analysis, and research to provide clients with future state recommendations regarding process improvement and sustainability for continued growth and success

• Managed the execution of a CRM system implementation as the lead project manager by creating and maintaining the project plan, creating weekly status reports, and leading daily scrums, resulting in a successful implementation

• Conducted system selections for medium and large size organizations by identifying key challenges, calculating total cost of ownership, analyzing current business processes, documenting detailed requirements, and managing vendor responses

• Prepared technical documentation and presentations which were used to facilitate client and internal meetings

• Nominated by senior leadership to guide 4 new hires and interns by providing guidance on deliverable creation and delivery

• Led 40 externs through the Pathway’s program, which increased the extern-to-intern retention rate by 18%

• Industries worked with: Technology, Healthcare, Education, Government, Non-Profits, and Entertainment LEADERSHIP EXPERIENCE

Alpha Kappa Delta Phi Sorority, Inc. Apr 2013 – May 2016 President, VP Internal, VP Membership

• Spearheaded the first ever regional event at the university where over 100 members from 14 different universities gathered to network, attend leadership seminars, and learn more about our philanthropy, Avon Breast Cancer Crusade

• Designed and executed a 2-week recruitment schedule which led to the installment of the largest class in chapter history

• Facilitated the growth of the chapter by mentoring 7 new members through a 6-week program while managing activities in compliance with national, regional, and university requirements Korean American Community Association of Howard County (KACAHI) Dec 2013 – Dec 2016 Youth Program Volunteer

• Strategized new methods with the President of KACAHI to help Korean-American students from the 6th – 12th grade build positive attitudes towards academics, the Korean heritage, and a multicultural identity

• Utilized these methods during weekly tutoring sessions, leadership seminars, mock trials, debates, and networking events EDUCATION

University of Maryland, Robert H. Smith School of Business Graduated: May 2016 Bachelor of Science, Information Systems

Information Technology and Business Transformation Fellows Program

• Focused 2 semesters on leveraging the latest technologies for innovation in business and social transformation

• Collaborated with faculty on state-of-the-art industry and research projects to learn how to use technology to benefit an organization


Languages: Fluent in English and Korean

Technology: MySQL, JIRA, MS Office Suite, MS BI, MS Project, Visio, HTML, Photoshop, Illustrator, Final Cut Pro Awards: alpha Kappa Delta Phi – Iris Award (Spring 2014), Most Valuable Sister Award (Fall 2014) Interests: Snowboarding, Flag Football, Rescue Shelters, Cooking/Baking, Photography/Videography

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