Customer Service Representative
Resume:
OKANUME, CHUKWUEMEKA CHIWENDU
*, ***** ****** ******, ******, Lagos. Phone: 081********, 080********
E-mail: ************@*****.***
Career Objective: To work with others in a well-structured organization where opportunity abound to maximize my potentials vis-à-vis the organization potentials.
Personal Information: Sex: Male Marital Status: Single Nationality: Nigerian State of Origin: Anambra State
Education: 2013 - 2016 Yaba College of Technology
Higher National Diploma Certificate
(Computer Science)
2009 - 2011 Imo State Polytechnic
National Diploma Certificate (Computer Science)
2008 - 2009 Kings Computer Training School
Diploma in Desktop Publishing Certificate
2001 - 2007 Elite Crop College, Ijegun, Ikotun
Senior Secondary School Certificate
1994 – 2000 Oluwole Primary School Akoka
First School Leaving Certificate
Work Experience: 2018 – 2019 Outcess
(Customer Service Representative)
Job Description: Receiving outbound calls, escalating and solving thorny issues and
educating customers on product and services.
2017 – 2019 Tizeti Network Limited (Wifi.com.ng)
(Marketing / Sales Intern)
Job Desription: I helped the company get customers to purchase internet service (Wi-Fi).
2016 – 2017 Compunet Limited (NYSC)
Job Description: Networking and Internet service provision, Website Design, Web App, and Software Development.
2012 – 2013 Nigerian Aviation Handling Company Plc.
(Learning & Development)
Job Description: I helped the Officer in charge of Certificate to print out, sorting of files to know when a worker is due for training.
2011 – 2012 Nigerian Aviation Handling Company Plc.
(Industrial Trainee)
Job Description: I made sure the instructor in charge of the course gets to the classroom on time, and take attendance of the class.
2007 – 2009 Baobab Nursery and Primary School, Akoka.
Job Description: I was in charge of Basic 4 and 6, taken them Mathematics.
Professional Courses: Networking (Basic Router Configuration)
Information Communication Technology
Health Safety & Environment Level 1 & 2
Customer Relationship Management
Project Management
Human Resources Management
Strengths Communication: Speaks with clarity and confidence when speaking with Superiors and Colleagues.
Organization: Uses time and resources effectively in order to achieve set goals.
Accountability: Financial Prudence with high level of integrity.
Skills/ Ability: Installations of software, computer networking, multitasking ability.
Others: Readiness to learn, commitment to work, team spirited, ability to work with little or no supervision.
Interest: Music, Movies, Playing football, Travelling and Reading.
Referees: 1. Mr. Agina Benjamin
Favour International Limited,
Lagos.
2. Evang. Anayochukwu Mike
Prince Outreach Ministry
3. Mr. Okanume, C.C.
Ned Favour Enterprises,
Lagos.
Tel: 080********.
Contact this candidate