Post Job Free
Sign in

Customer Service Industrial Training

Location:
New Delhi, Delhi, India
Salary:
45000/- pm
Posted:
June 06, 2019

Contact this candidate

Resume:

RINITA DAS

Email:***********@*****.***

Mobile:099********

Objective:

To pursue a challenging career in an organization where I will have the opportunity of working under experienced professionals and upgrade my knowledge and skills about the given industry and contribute my best to achieve corporate goals.

Scholastics:

B.E. (Telecommunication) from M.V.J. College of Engineering with 56%

Class XII (Science) in 2010 with 56.6%

Class X in 2007 with 83.3%

IT Skills:

Operating System : Windows 2008, LINUX

Others : C, C++, CADD, MATLAB, MS-Office

Work Experience:

Worked with Arvato Bertelsmann for British Airways (Location: Gurugram)[August 2016– January 2017]

Worked with InterGlobe Technologies for Expedia (Location: Gurugram) [18 April 2017-01 June 2018]

Working with Barclays Bank for Barclays Partner Finance (Location: Noida) [13 December 2018- Till date]

Designation:

Customer Service Executive

Process Associate

Process Advisor [Business Analyst 2]

Key Roles & Responsibilities:

Responsible for changes in the flight booking of customers residing in UK.

Follow system for verification of documents required for the change in the booking.

Make changes in the booking based on the requirements of the passengers.

Verify the documents required for making the changes in the booking.

Handling escalations.

Making flight bookings.

Reprocessing finance applications.

Handling client calls regarding loans.

Handling customer calls and solving queries regarding existing and new finance agreements.

Industrial Training:

Internship on Transmission and Reception of Signals from Doordarshan Kendra, Dibrugarh

Industrial visit to Bharat Sanchar Nigam Limited, Bangalore

Certifications:

Course on C++ from Manipal Institute of Computer Education(MICE)

Personal Profile:

Date of Birth: 19thJune 1991

Gender: Female

Nationality: Indian

Languages: English, Hindi, Bengali, Assamese

Extracurricular Activities:

Active participationin Drama, Dance, Debate & Singing competitions in cultural events and won several prizes

Head of sponsorship team of cultural feast in college

Trained semi-classical dancer (certified by BANGIYA SANGEET PARISHAD)

Won district level Beauty Queen contest

Hobbies:

Dancing & listening to music

Watching movies

Cooking

I hereby declare that the information given above is true to the best of my knowledge and belief.

Date:

Place: South Delhi (Rinita Das)



Contact this candidate