Mental Health Manager

SUMMARY

SKILLS

EXPERIENCE

Kerrie Wallace

(H) 940-***-**** **********@*****.*** 712 S. Louisianna, Mangum, Oklahoma 73554 Dedicated Case Manager providing services to children and adolescents. Well-organized and a proactive problem-solver able to assist people in overcoming dependencies, adjusting to life or making meaningful changes.

Experience with at-risk youth

Behavior management

Care plan assessment

Program implementation

Behavioral Health Case Manager, Helen Farabee Centers, September 2018-May 2019 Vernon, TX

Explained program offerings and requirements to clients and answered related questions. Collaborated with team members to identify and accomplish agency objectives. Provided psychotropic medication support by monitoring treatment adherence, recording side effects and determining effectiveness of treatment. Managed all clinical and administrative aspects of agency's mental health services. Collaborated with community leaders, organizations and public agencies to promote organization's community service programs.

Referred clients to partner agencies for additional services. Determined customer eligibility for benefit programs and services. Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.

Conducted needs assessments for families with young children. Wrote average of 60 comprehensive reports each month. Entered client data in centralized database and maintained up-to-date case records for all clients.

Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.

Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers

Managed caseload of 50 clients at any given time with skill and leadership. Provided services including counseling, case management, education and job training to diverse client base.

Educated family members and helped each support clients by improving coping techniques. Supported over 50 clients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results. Assessed clients to identify individual needs and created care plans to address objectives and goals as identified during the evaluation.

Kept up-to-date, thorough and accurate case files. Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.

Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.

Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations.

Attended one community meeting each month to answer questions, address complaints and explain procedures.

Handled complex cases and participate in intradepartmental projects and team initiatives to determine best treatment options for patients.

Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.

Addressed questions and concerns from general public, resolving problems promptly to promote community satisfaction.

Developed and optimized treatment plans to help clients continue to progress. Family Support Provider, Youthcare Of Oklahoma, January 2018-March 2019 Mangum, OK

Wrote agendas and notes and sent out automatic notifications for upcoming meetings. Linked clients and their families to all family sessions. Collaborated with the treatment team to ensure attendance. Created communication strategies to meet client objectives. Behavioral Health Case Manager, Hearts Of Hope, January 2017-October 2017 Elk City, OK

Supported over 32 clients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results. Handled complex cases and participate in intra-departmental projects and team initiatives to determine best treatment options for patients.

Assessed patients to identify individual needs and created care plans to address objectives and goals as identified during the evaluation.

Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.

Developed and optimized treatment plans to help clients continue to progress. Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.

Educated family members and helped each support clients by improving coping techniques. Referred clients to partner agencies for additional services. Managed all clinical and administrative aspects of agency's mental health services. EDUCATION AND TRAINING

Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.

Master of Science

Clinical Psychology, Mid-America Christian University, Oklahoma City OK 2021 Bachelor of Science

Psychology, Mid-America Christian University, Oklahoma City OK 2018

Contact this candidate