Manager Sales

Curriculum Vitae

Nitin Kapoor

Bhopal (M.P.)

Contact No. : 892-***-****

Email : ******.*********@*****.***

PROFESSIONAL SUMMARY

Dedicated & self-motivated individual offering a solid 9+ years background in Retail, Sales & quality customer experience with extensive experience in the retail industry.

PERSONAL DETAILS

Date of Birth : 28’March 1987

Marital Status : Single

Nationality : Indian

Languages : English, Hindi & Punjabi

Native Place : Satna (M.P.)

PROFESSIONAL EXPERIENCE

Company : Nokia

Duration : Aug’2018 to Till now

Designation : Territory Manager

Location : Bhopal (MP)

Profile :

Handling distributors in Bhopal, Vidisha, Itarsi, Sehore and Betul

Responsible for Primary billing, Secondary and tertiary

Driving business through Distributors and FOS

Onboarding of new distributors

Company : Bharti Airtel Limited

Duration : June’2017 to Aug’2018

Designation : Territory Sales Manager

Location : Ferozepur (Punjab)

Profile :

Driving B2B Business and Individual Postpaid business

Handling multiple channel partners in Ferozepur, Faridkot, Gur Har Sahai, Jalallabad & Abhoar

Driving postpaid business through channel partners

Onboarding new channel partners

Responsible for cracking large corporate and SME accounts

Responsible for driving Airtel Payment’s banks through these channel partners also.

Company : Tata Teleservices Limited

Duration : Sep’2015 to June’2017

Designation : Channel Sales Manager

Location : Patiala (Punjab)

Profile :

Handling multiple channel partners and company owned stores.

Handling Store operations, driving sales, retention etc.

Responsible for acquiring new channel partners.

Managing Man-power by hiring new man power and by ensuring no attrition rate.

Driving Store Profitability by focusing rigorously on P&L and by increasing revenue and controlling expenses.

Company : Bharti Retail Limited

Duration : Aug’2014 to Sep’2015

Designation : Department Manager, Hyper Market – Operations & Food

Location : Bilaspur (C.G.)

Profile :

Driving sales to ensure achievement of sales target & ensuring store profitability

Handling Store operations like cash office, stock receiving, inventory & expiry management.

Responsible for reducing shrink, dump, expiry, scrap in the store.

Taking care of 30 associates and 4 TLs.

Managing Man-power by hiring new man power and by ensuring no attrition rate.

Company : Vodafone South Limited

Duration : Sep’2010 to Aug’2014

Designation : Store Manager

Location : Delhi & Moradabad (U.P.)

Profile :

Started working in Vodafone as a customer relationship executive where prime responsibility was attending customers, achieving sales target & ensuring customer service

Then got promoted as Retention Floor Supervisor in the store and was responsible retaining churn & post to pre customers and saving revenue loss

Then got promoted as Store Manager and was responsible of handling entire store operations, store’s profitability, Driving sales, Man management etc.

Company :Aircel Ltd

Duration :Aug’2009 to Aug’2010

Designation : Customer Relationship Executive

Location : New Delhi

Profile :

Dealing with customers and solving their query, request or complaint and ensure good customer service.

Achieving individual targets of postpaid, prepaid and other KRAs.

Cross selling and upselling of high revenue generating products.

Educational Qualification:

Done MBA from SMU in marketing with 61% marks.

Done Graduation from Rajiv Gandhi Computer College, MCN University, Bhopal (M.P) in 2008 in 1st division.

Passed higher secondary school examination from MP Board in 2005 in 1st division.

Done Diploma in Office Management, which was jointly conducted by Informatics and University of Mysore.

AREAS OF INTEREST

Watching Cricket Match

Interacting with people

SKILLS

Possess ability to deal sensitively and tactfully with people and develop a productive work relationship.

Excellent team player, flexible, initiative and adaptive.

Ability to handle stressful situation with unshakable courage.

Ability to manage time and produce good quality output and takes responsibility of my action.

DECLARATION

I, hereby declare that all the aforesaid information are true and correct to the best of my knowledge and I accept the responsibility for any misrepresentation.

Date: Signature

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