Resourceful and accomplished Office Coordinator with extensive office operations and personnel organization expertise. Versatile & Professional Administrative Assistant offering Management experience in both corporate and non-profit offices.
Ark Hospice - Greenville, SC
September 2013 to January 2016
Responsible for achieving company census & revenue objectives. Met all referral goals & decision making of new clients & referral resources. Accurately kept reports of monthly conversions, admissions & transactions. Scheduled Aides & coordinated all SN/SW assignments for Admissions. Ordered all medical supplies & nursing equipment. Prepared all correspondence reports, meetings with minutes, presentation materials, notebooks & spreadsheets as needed or requested by Administration. Prepared, maintained & distributed all Referral & Census reports. Assisted with administrative duties as directed(Typing reports, filing, answering phones & routing calls promptly) Assisted with Allscripts Training of Clinical team members & New Hires.
Customer Service Representative
Godshall Staffing, Republic Finance - Easley, SC January 2013 to August 2013
Responsible for processing loan applications, general office duties & filing. Completed credit & background checks, customer loan solicitations & collections. Maintained & updated all customer information and logged daily data entry.
Administrative Specialist II
Greenville Co. Health Department/ DHEC
March 2011 to November 2012
Responsible for client interviews & clerical intake. General office duties, Data entry and scheduling. Responsible for processing loan applications,& filing. Completed credit & background checks,customer loan solicitations & collections. Maintained & updated all customer information and logged daily data.
Program-Manager/ ICF Facility
GCDSNB- Greenville, SC
January 2008 to January 2011
Direct Supervisor to Facility staff & management of Special Needs clients. Managed daily operations & coordinated all shift schedules for staff. Responsible for hiring & training of all staff. Responsible for Monthly staff meetings & completing weekly Payroll/ADP edits. Handled client funds,Vendors & PO's/Requisitions. Worked with & met all DHEC Regulations. Assisted with all training objectives & monthly Q-notes. Reported directly to & formed professional relationships with: QMRP, Residential Director, Quality Assurance, Behavioral Specialists,
HR, Finance Director & Executive Director.
Office Manager/ Staffing Coordinator
Florence Nursing Services- Greenville, SC
September 2006 to November 2007
Responsible for direct supervision of all operations, for Greenville location. Managed all client & facility relations.Third-party supervisor to all nursing staff & healthcare personnel. Responsible for hiring & employee training. Completed all assigned weekly reports for corporate office. Coordinated schedules for healthcare facilities & private care. Set weekly goals for office & managed financial reports. Responsible for accounting, payroll, Incident reports & generating Invoices. Handled Aged accounts and marketing.
Scheduling of Staff & Patients
Microsoft Office proficiency
Advanced MS Office Suite knowledge
Medical terminology & Medical Records
Meeting planning & Report writing
Billing and coding
Patient charting & Filing
Insurance eligibility & verifications
ICD-9 & ICD-10 Coding Certifications
Easley High School, Easley, SC
High school Diploma- May 1998
ICD-9 & ICD-10 Coding