Office Medical
Resume:
Tamara Woolfolk
Rock Hill, MO, 63119
********@*****.***
CAREER OBJECTIVE
Efficient professional with 24+ years of experience and a proven knowledge of customer satisfaction, contract compliance, and procedure standardization. Aiming to leverage my skills to successfully fill the Front Office First Impression Specialist role at your company.
WORK EXPERIENCE
UNITED SURGICAL PARTNERS INTERNATIONAL, St Ann, MO
Biller, Mar 2018 – Mar 2019
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
Process and record new insurance policies and claims.
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
UNITED SURGICAL PARTNERS INTERNATIONAL, St Ann, MO
Front Desk Receptionist, Feb 2016 – Mar 2018
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
File and maintain records.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Receive payment and record receipts for services.
Analyze data to determine answers to questions from customers or members of the public.
Keep a current record of staff members' whereabouts and availability.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
NHC SKILLED NURSING CENTER, St Louis, MO
Accounts Payable Clerk, Oct 2015 – Feb 2018
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Operate computers programmed with accounting software to record, store, and analyze information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
Receive, record, and bank cash, checks, and vouchers.
Comply with federal, state, and company policies, procedures, and regulations.
Code documents according to company procedures.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Match order forms with invoices, and record the necessary information.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Perform personal bookkeeping services.
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Prepare trial balances of books.
Calculate and prepare checks for utilities, taxes, and other payments.
Compare computer printouts to manually maintained journals to determine if they match.
Reconcile records of bank transactions.
Transfer details from separate journals to general ledgers or data processing sheets.
Monitor status of loans and accounts to ensure that payments are up to date.
Maintain inventory records.
Process approximately 500 invoices weekly.
HEALTHQUEST PC, Memphis, TN
Medical Front Office, Apr 2015 – Oct 2015
Operate computers programmed with accounting software to record, store, and analyze information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
Receive, record, and bank cash, checks, and vouchers.
Comply with federal, state, and company policies, procedures, and regulations.
Code documents according to company procedures.
Reconcile or note and report discrepancies found in records.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Perform personal bookkeeping services.
Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
SMILES ARE US DENTAL, Memphis, TN
Office Manager, Apr 2015 – Oct 2015
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Acquire, distribute and store supplies.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Complete insurance or other claim forms.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Transmit correspondence or medical records by mail, e-mail, or fax.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
STAFFING COMPANIES, St Louis, MO
Administrative Support Assistant, Dec 2009 – Aug 2014
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Compute, record, and proofread data and other information, such as records or reports.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Review files, records, and other documents to obtain information to respond to requests.
Deliver messages and run errands.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Monitor and direct the work of lower-level clerks.
Train other staff members to perform work activities, such as using computer applications.
Count, weight, measure, or organize materials.
CHRYSLER CORPORATION, St Louis, MO
Mass Production Specialist, Jun 1995 – Jan 2008
Perform quality checks on products and parts.
Provide assistance in the production of wiring assemblies.
Supervise assemblers and train employees on job procedures.
Operate machinery and heavy equipment, such as forklifts.
Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
Inspect finished products for quality and adherence to customer specifications.
Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
Prepare and assemble materials.
Provide advice or training to other technicians.
Clean production equipment or work areas.
Build product subassemblies or final assemblies.
EDUCATION
Midwest Institute
St Louis, MO
Diploma Medical Billing & Coding (Jul 2009)
ADDITIONAL SKILLS
Microsoft Office Applications
Data Entry 8,000 ksph
Typing 50 wpm
Medicare/Medicaid Billing
Epic EMR System
Advantix Healthcare Software
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