Customer Service Safety
Resume:
DIOSDADO
BAYLOMO JR.
PROPERTY SUPERVISOR
Goal oriented Property
Supervisor with eight years
of real estate experience.
CONTACT
*********@*****.***
Diosdado Baylomo Jr.
EDUCATION
BS in Nursing
Southwestern University
Certified Facility
Management
Chicago Training Center
SKILLS
Management
Planning and Organizing
Customer Service
Health and Safety
Marketing
Responsiveness
Computer Skills
WORK EXPERIENCE
Property Supervisor
Al Mana Real Estate
Feb 2018 – Feb 2019
Responsible for supervision of Al Mana Properties Portfolio and handling residential compounds, towers and mall concerns of individuals and corporate clients.
Keep close supervision of all Property, and Facility Management services to the properties for compliance. Services includes health and safety, pest control, MEP, Security, Cleaning, Swimming pool maintenance and landscaping.
Assist on Marketing, promotion, and leasing to ensure maximum occupancy rates.
Health and Safety Officer
OCS Qatar
Jul 2016 – Feb 2018
Safeguarding people and property in an occupied building, residential compounds (Qatar Shell, Qatar Gas Compound, and Les Roses Properties) and commercial building (QDVC Staff Accommodation). Delivering safety-related education and training to various member of staff (Supervisors, cleaners, security, pest control, building maintenance, landscaping, swimming pool team, and receptionist). Issuance of work permit, conduct safety briefing, and inspection of PPE’s, equipment and any various construction materials of the third party contractor.
Educate and train new employees in terms of emergency procedures before deploying to the sites. Investigate incident and accident, employee’s complaints and health cases. Conduct site visit inspection, undertake risk assessment and enforce preventive maintenance. Prepare monthly safety statistics and metrics reports to upper and regional managers.
Property Supervisor
OCS Qatar
Jul 2010 – June 2016
Deliver excellent customer service, resolve complaints from guest and tenants when service is not properly provided, supervising cleaners and offer training in addition to their knowledge on how to prepare and clean the villa for the new tenants. Maintain the appearance and cleanliness of the property and report any required repairs to our maintenance department.
Allocate employees and staffs to their new accommodation (Tadmur, OCS, and QDVC Staff) in line with their housing contract agreement. Regular inspection of employees rooms for condition and suitability. Collate information regarding exact arrival and departure dates of employee at the beginning and end of each term to ensure all department are kept up to date with this information. Evaluate the condition of furniture’s, appliances and decors and make appropriate report to the management. Call Center Agent
Qualfon Philippines Inc.
May 2010 – July 2010
Address customer service inquiries in a timely and accurately. Provide accurate and appropriate information in response to customer inquiries, troubleshoot issues and resolve complaints.
WORK EXPERIENCE
Front Office Staff
Mactan Isla Resort and Spa
Aug 2009 – Apr 2010
Responsible for meeting and greeting visitors and providing them with class customer service. Effective and professionally answering the telephone and dealing with inquiries. Calculate bills for services rendered, collected and processed costumer’s payment.
Receptionist
EGI Resort and Spa
Jul 2007 – July 2009
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned the type of room requested and the correct rate is charge. Arranges for the luggage to be delivered in the room. Accepts reservation, changes, and cancellations in the absence of Reservation Department Staff.
Production Associate
Innodata Content Factory
Jan 2007 – Apr 2007
Book scanning, editing, and book tagging.
Receptionist
Cordova reef Village Resort
Apr 2005 – Apr 2006
Welcoming guest on arrivals, dealing with late arrivals and assisting early checks out, checking guest into and out of the hotel, allocating rooms and handing out keys, preparing bills and takes payments from the guest in the form of cash and credit cards, answering telephone inquiries promptly and transferring calls and dealing with and resolving customer complaints.
TRAININGS AND
CERTIFICATES
Completion Certificate
Culinary Arts
Kitchen Fire Safety &
Risk Management
Food Safety
First Aid Training
Fire Warden Training
Database
Fundamentals
Windows Operating
System MS Office
NEBOSH Health and
Safety at Work
Confine Space
Awareness
First Aid and Safety
Seminar
Working at Heights
Awareness
Emergency First Aid
including CPR and AED
Emergency Response
Planning
Institute of Safety and
Health (IOSH)
Basic Occupation
Safety and Health
(BOSH)
AWARDS
Outstanding Employee
Award
OCS Qatar
Employee of the Month
OCS Qatar
Recognition for being
pro-activity in keeping
the building safe.
OCS Qatar
CHAMPION Basic and
Dry Heat Cookery
Competition.
WASAHQ Culinary Arts
Center
Certificate of
Appreciation
DOLE-OWWA
VOLUNTEER EXPERIENCE
Volunteer Chef
WASAHQ Culinary Arts Center
Doha, Qatar
Year: December 2018 @ present
Assistant Instructor/Admin
DOLE-OWWA
Doha, Qatar
Year: December 2017 @ present
ADDITIONAL INFORMATION
Working visa can provide NOC.
Driving License on progress. Waiting for road test examination.
Can start Immediately.
Contact this candidate