BERTHA M ARMSTRONG
Degreed professional with Bachelors in Business Administration with a concentration in Accounting
2 years’ experience making outbound collections calls to past due accounts
Detail oriented professional with 10+ years customer service and accounts receivable experience
Experience taking payments and managing past due accounts
Beginner’s Microsoft Office Suite including: Word, Excel and Outlook
Strong organizational and analytical skills
Ability to interview with 48 hours’ notice
Most recent position: Receivable Solutions Incorporated, Columbia, SC June 2018 through February 2019.
Responsible for contacting Insurance companies regarding claims (late, short paid or denied)
Updated Patient information
Checked claim status
Updated information in Client system (Meditech) as well as employer system (Latitude)
SCSEP PARTICIPANT THROUGH GOODWILL OF UPPER MIDLANDS Job training through Transitions Homeless Shelter
Administrative Assistant, April 2018-June2018
Entered volunteer’s hours donated through their e-tapestry system.
Entered monetary donations and pledges from businesses, individuals and families.
Also volunteered in the kitchen during lunch hour.
Medical Services of America, Inc. Accounts Receivable Specialist-Reimbursement Department November 2015-January 2017
Processed and prepared credit card payments for posting
Received payments from insurance companies and our patients
Posted ACH deposit to the patient’s account
Set up recurring payments for our patients to bring their accounts up to date Prepared daily financial reports for manager and supervisor.
Medical Services of America, Inc. Collections Special Projects-Reimbursement Department February 2010-November 2015
Adjusted off past due accounts
Processed returned mail
Responsible for confirming the date of death for deceased patients and updated patient’s history file. Arranged for pick-up of the equipment
Medical Services of America, Inc. Accounts Receivable-A/R Department
June 2006-September 2009
Responsible for posting direct deposit to our patient’s account
Wrote off delinquent accounts with the appropriate write off code
Wrote off accounts sent from the Collections Department and company Location
Collection Correspondent Medical Services of America, Inc.June 2004-June 2006-Collection Department
Responsible for making outbound calls contacted insurance companies on past due accounts
Corrected the claims and resubmitted for payment
South Carolina State College
Bachelor of Science Business Administration-Accounting Major
Available upon request