Customer Service

***** ***** ******* **.****-***-****-***********@*****.***

Marsha R. Thomas

Objective

To obtain a position that will allow me to use my accounting and customer service abilities

Experience

Feb 2014-Present

Sahara CJDR

Las Vegas, NV

Accounts Payables/Receptionist Supervisor

Post daily invoices for car dealership.

Reconcile statements with invoices.

Print checks.

Serve visitors by greeting, welcoming, directing and announcing them appropriately.

Answer, screen and forward incoming phone calls while providing basic information when needed.

Receive and sort daily mail/deliveries/couriers.

Stock in vehicles using Dealertrack computer program, as well as Excel.

File customer files and owner’s manuals on a daily basis.

Apr-2013-Dec 2014

Crossmark Corp

Henderson, NV

Retail Rep

Schedule tasks on weekly basis to meet execution objectives.

Communicate effectively with store personnel regarding tasks, sales activities, promotions and client/sales plan objectives.

Provide excellent customer service and develop a professional working relationship with store management and associates.

Accurately report all completed retail tasks via the appropriate systems on the day work is performed.

Oct 2011-Mar 2013

Edens Corporation

Philadelphia, PA

Ticket Agent

Sell tickets, tokens, weekly and monthly passes for buses and trains at mass public transportation system (SEPTA).

Prepare and submit weekly reconciliation of proceeds generated through sales conducted. Prepare bank deposit.

Assist customers with the most effective and economical way of traveling whether by bus or train.

Make announcements to customers if the trains were running late.

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