Manager Project
Resume:
Robert J. Castro
** ******* ******, ****** ******, NY 10302
718-***-**** Cell # 347 – 680 - 0810
***************@*****.***
May, 2019
Facilities Manager / Office Manager / Construction Management
RE: Fire Safety Director / Operations / Construction/ Fleet / Facilities Maintenance Management / Office Manager / Housekeeping / Marketing
To Whom It May Concern:
Attached herewith please find my resume and some additional information about my skills and experience. Please consider this package and me for any vacant positions for which my skill set affords a well-rounded managerial experience. Specifically, I would like to discuss the position over the Fire Safety Director / Operations / Fleet / Office Management / Facilities Maintenance / Operations.
I am a bottom – line oriented Fleet / Office Management / Facilities Maintenance / Construction / Operational professional presenting extensive experience with in multi – site, corporate environments. My experience encompasses all facets of Fleet and Maintenance management, from simple furniture repair to overseeing construction offices space from the slab up. I am accustomed to interfacing will all levels of the organizational structure, from the mail room to executive offices, as well as architects, contractors, and suppliers of furniture, carpet, and A/V equipment among others. I am also skilled at directing and completing high priority projects with both time and budgetary constraints. I have a strong working knowledge of a union environment as well as dealing with hiring and evaluating trades’ policy, and employee's policy and procedures. I directed and supervised architects, engineers and other professionals in the construction, design, planning and logistically moving personnel.
As an administrator, I recognize the importance of vision and innovation essential to initiating, developing, and implementing high quality programs and business strategy. I have remained committed to the goal of providing exceptional service, security and safety in all areas. I am very familiar with NYC procurement process. I have managed a fleet the size of 6,000 units, with varies pieces of equipment.
In any given situation, I strive to contribute to an operation's increased effectiveness and productivity by inculcating required policies, procedures and practices. I place a great deal of emphasis on maintaining open lines of communication and actively solicit the participation of all concerned parties. I have the ability to develop positive working relationships and can be relied upon to represent your organization in the most professional manner. I possess advance technical training in automotive technology, equipment maintenance, facilities and garage operations. I am familiar with compliance of OSHA, New York City Building Codes regulations and also familiar with HVAC systems
My experience in General Motors reflects that I have been in Operations, Maintenance and Fleet management environment for the past 20 plus years. I would like to be considered for such an opportunity. At the present time, I am interested in a position that will fully utilize my expertise while simultaneously providing me with new challenges. I would be a strong asset to your organization.
During my time at Chevrolet I was a Regional Marketing Manager for the Police Division, covering 11 States in the North East. My Product Line was the Caprice, Tahoe, Impala, Silverado and Express Van. I would contact all Law Enforcement, Fire and Homeland Security Agencies, showing and test driving the performance levels of these vehicles.
At the MTA Police I purchased vehicles and designed Police equipment for the new Chevrolet Impala and Crown Victoria Interceptors utilizing a contract I developed with Whelen Corporation.
Sincerely,
Robert J. Castro
Robert J. Castro
50 Beekman Street, Staten Island, NY 10302
718-***-**** home
347-***-**** mobile
***************@*****.***
Education: John Jay College, New York, NY
BS/Criminal Justice Administration and Planning
Language: Bilingual in Spanish
Certified Fire Safety Director - CERT # 87216586
EXL Executive Liquidation May 2018 - Current
Office Furniture Solutions
Moonachie, NJ
Project Manager
As a Project Manager I am handling 15 men and woman in a 150,000 sq. warehouse.
Coordinating picking product such as Cubicle and case goods furniture for assembly and transporting the product to the work site to be assembled by Carpenters and Electricians.
I manage the packing and unloading of product from the trucks and insure the safety of the men and equipment.
I review the floor plans prepared by the architect’s to ensure specifications are accurate and the client is satisfied, and agrees that everything is correct before assemble begins.
I instruct and guide the assembler’s in reviewing the blue prints and monitor their progress to insure all Building Code’s and ADA regulations are adhering to the spec’s.
On certain jobs I do liquidations which require the disassembly of cubicle furniture and either relocated or removed from the clients property. Do to downsizing or a relocation to a bigger space.
I am in constant communication with the client, facilities Management and security departments in any premise I have staff working.
Auto Zone January 2017 – May 2018
Memphis, Tennessee
Territory Sales Manager
As a TSM I fostered and maintain a positive environment that develops and engages their team and generates sales.
Grows Loyalty and trust with customers
Maintains adequate sales numbers and is ensuring that managers are responding to customer complaints.
Oversees the customer service, sales and general workings of the stores within the territory.
Motivates the team to achieve the sales target, as well as, increase the profitability for the Company.
Identify new opportunities with in the market, develops new accounts through face to face and telephone contacts with potential Customers.
Develops, maintains, revise key customer plans
Develops market analysis and action plans for commercial customers.
Rivercrest Realty Investors February 2016 to September 2016
Facilities Maintenance Manager
Managing 70 Apartment complex on Staten Island. A very upscale community right across from Staten Island Hospital. The renters are predominately Doctors, Nurse’s, Exchange students that are attending Med school affiliated with the Hospital. A few families and Military personnel stationed on the Island
Managing 3 Shopping Centers owned by Rivercrest spread throughout Staten Island, they vary in size approximately 80 merchants in total. I am responsible for the up keep of the property and managing 40 various vendors supporting this function.
Maintaining Buildings, Properties safe to insure they meet building code and Fire Safety Standard’s and requirements.
Develops and manages the facility work order system. Assigning tasks to
appropriate team member(s)
Supervisor contractors and vendors relating to maintenance, property up keep, HVAC systems, generators, and various other equipment to ensure they are operating properly, and all preventative maintenance scheduling is in compliance with the manufactures of such equipment.
Serves as primary contact for facility related emergencies, which may require
evening and weekend work.
Manages relationship with rental tenants, merchants in Shopping Centers as needed, addressing any maintenance or property concerns.
Ensuring compliance and implementation of policies as they relate to the Company.
Review and prepare budgets for operational cost and contractors costs annually.
Always complying with all local and state safety requirements for the properties and including employee training, facility inspections and security of the property.
General Motors Corporation January 2013 to December 2015
Police Vehicle Specialist
Provide marketing information on Chevrolet police vehicles to all Police departments over an 11 state footprint. NY, CT, NJ, PA, VT. MA, ME, NH, RI,DE,MD
Meet with Chiefs of Police, Sheriffs, Undersheriffs, County Executives, Town Supervisors to make presentations on what General Motors offers the Law Enforcement Communities, to support their respective Police Vehicle needs.
Ensure that Chevrolet Police Vehicles are bided on by all municipalities in conjunction with General Motors Policies and Procedures.
Provide technical assistance for all the Chevrolet Police Vehicle Lines manufactured by General Motors, such as the Caprice, Impala, Tahoe, Chevrolet Express vans, and the Silverado pick trucks.
Give technical assistance when necessary for the up fitting of Police Vehicles of front and rear power distribution, siren speakers, led lighting for the roof mounted light bar and front and rear wig wags
Working with emergency equipment distributors, such as Whelen Corporation, Federal, Pro Guard and Havis for any and all equipment required to be mounted and powered by the vehicle such lap top computers, radar devices, cameras mounted on the dash and rear sill plate decks.
Vehicles that are marked are Impala’s, Caprices, Tahoe’s, Express Vans, and Silverado pick up vehicles.
Review vehicle inventories of fleets and make recommendation of what vehicle applications should be used to support Police Departments in their Communities.
NYC Department of Homeless January 2011 – December 2012
Fire Safety Director
Certified Fire Safety Director - CERT # 87216586
Supervised and train Homeless shelter personnel on provisions of the Fire Safety Plan.
Assist where possible in selecting qualified building personnel for the fire Safety and EAP brigade, Wardens, Deputy Wardens and Searchers.
Conduct and observer Fire drills by Department of Homeless personnel in 43 shelters around the City.
Be responsible for communicate all information and direction to building occupants, Shelter personnel to ensure all documentation and critical fillies are in order.
Prepare Fire Safety manuals and training material for Shelter personnel.
Responsive to fire situation for assessment.
Extremely knowledgeable in NYC Building Department Codes as well as NYFD Codes.
Cardozo Law School – Yeshiva University December 2003 - January 2011
BUIILDING MANAGER/FACILITIES/PROJECT MANAGER
Supervises building engineers, mechanics, and custodial staff with HVAC and facility operations
Maintains eighteen story facilities in addition to a 10 story dormitory housing 225 apartments
Writes specifications to do renovations too bathrooms, kitchens and living rooms to modernizing 15 year old apartments to make them attractive and leasable increasing the value to generate additional revenue for the University.
Monitors work in progress and supervises outside contractors to provide contract maintenance, construction, logistics, architecture, and repair services.
Writes specifications and negotiates vendor contracts to insure cost savings
Assigns and supervises schedules, dispatch, coordinates security, mail, laundry, and special events, optimizing productivity with the team
Manages exempt and union hourly workers, skilled field; 30 union employees
Oversees capital/operating/expense budgets of $4MM annually.
Manages budgets and department under budgets
Coordinates and establishes schedules for demolition, and construction with architects, contractors, employees, and building management in conjunction with occupancy and completion dates.
Handles set ups for all special events affairs, functions for all departments as needed
MTA Police Department, New York, NY January 2000 – December 2003
DIRECTOR FLEET SERVICES & SAFETY
Administered annual operating expense account and capital budgets of vehicle/equipment purchases valued at $3.5MM
Created police car polices and procedures for assurance of maintenance and safety
Managed and maintained inventory and proper usage of MTA Police EZ Pass Program
Changed fuel disbursement in a radius of 4,500 square miles and eliminated a tax on fuel purchased by the MTA
Purchased life-saving supplies for police vehicles for public safety. Handled NYC and NY State bid process
Prepared documentation for salvage of unused vehicles for auction.
Arranged specifications for special equipment, surveillance vans, emergency service units, and mobile command buses. Fleet consisted of 425 vehicles
NYC Departments of Administrative Children Services, NY, NY July 1997 – January 2000
FACILITIES ASSISTANT DIRECTOR/PROJECT MANAGER
Planned and managed space, properties and facilities of 18-story building which is a1,080,000 square feet of office space, and conference space
Relocated corporate headquarters and consolidated 20 facilities into 18 without interruption of daily operations.
Coordinated architects, contractors, engineers, and trade workers in preparation of physical move to new corporate headquarters.
Contracted movers and arranged equipment and furniture installation.
Ensured appropriate contracts and funds were handled during capital construction projects well over $12MM, over 14 floors and offices.
Supervised 20 employees to move additional 5,000 employees to new corporate headquarters.
Butler Fleet Services, Montvale, NJ July 1995 – March 1997
AREA OPERATIONS MANAGER
Administered $13MM annual account
Handled 6,000 fleet vehicles valued at $100MM
Hired, trained, and supervised 12 account/branch managers.
Managed automobiles, vans, light/heavy trucks, construction equipment.
Supervised 150 person administrative, sales, service, drivers and mechanics.
Negotiated with vendors to a $7 million reduction in operating costs from $10MM in operating cost
Implemented and procured equipment to improve efficiency at 54 shops located in the 5 boroughs and Long Island
Managed numerous corporate projects working directly building Managers, engineers, staff, vendors, IT department and executive level management.
Interfaced with principals, contractors, architects and engineers to ensure high quality operation performance, efficiency, and safety at 54 locations.
Established policies, procedures, and monitored vendor performance
NYC Department of General Services, New York, NY November 1988 – April 1995
DIRECTOR FLEET OPERATIONS
Managed 1,625 vehicles for 53 New York City agencies
Defined, developed, implemented procedures and policies for increased productivity, efficiency and quality control
Introduced natural gas technology and conversions to a self-sufficient operation
Created privatization of fuel services and reduced operating costs, with the implementation of the RAD Fuel credit card fuel system
Developed Affirmative Claims Program and increased annual revenues by $1 million from never monitoring collection or properly pursuing claims
Devised labor and material specification contracts for vendors in regard to maintenance
General Motors Corporation, Purchase, NY 1977 – 1988
DISTRICT SALES MANAGER / DISTRICT SERVICE MANAGER
Supervised Sales and Service Operations
Consulted 22 New York/New Jersey dealerships in operations, performance, service, facilities, work force efficiency, pay plans, merchandising and quality assurance standards
Established 6 new facilities and negotiated with owners, contractors to institute General Motors representation
Resolved problems in customer service, economic business conditions, pricing and competition
Conducted monthly forecasts, income and profit/loss projections to insure dealer profitability
NYPD & NY/NJ Port Authority Anti-Terrorist Training
Leadership Institute of New York, NY Quality Management
General Motors Institute, Flint, MI Management, Technical and Financial Operations
Emergency Management Institute Global Security Group Inc. – Emergency Action Plan Director’s Course.
Homeland Safety – Building Operations, Maintenance & recordkeeping
Affiliations: Staten Island Kiwanis, Port Richmond CERT Team, Staten Island, NY
Honors: Spokesperson at NAFA seminar with 400 law enforcement agencies about
Fleet Preparation Readiness
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