personal assistant

Location:

Johannesburg, Gauteng, South Africa

Salary:

15000

Posted:

May 30, 2019

Contact this candidate

Resume:

Summary

I am an adaptable, dedicated and passionate professional, interested in producing high

quality work and sustainable relationships. My objective is to gain knowledge and experience to work towards the attainment of outstanding performance, leadership and profitability. My strength lies in multitasking and I can perform simultaneous roles with great results.

Career History

March 2016 – Current

Personal Assistant to Financial Planner

Sanlam Life

Role Description, Competencies and Skills

Data entry and upkeep of the client database, ensuring a high level of accuracy.

Assist in the administration & planning of key account projects and events.

Prospecting online using social media platforms to attract more clients which also include researching prospective clients and sending out marketing communications & finding innovative ways to stay ahead of the completion.

Assist in preparation of quotations, Retrieval of client information online/other, Cold calling, Client Liaison, Booking appointments for prospective clients, Managing Clients and Database, Electronic submissions of cases.

Assume accountability for the efficient and timeous fulfilment of the Insurance process duties.

Communicating with relevant role players to ensure that inquiries from clients are swiftly and efficiently addressed in a friendly and professional manner.

Resolve Insurance process related queries quickly and efficiently.

Ensure that the progress of all insurance processes are properly diarized, follow-ups are attended to and that all parties are adequately informed.

Adhere to the laid down Insurance processes, maintaining efficient electronic tracking and monitoring processes and providing regular feedback.

January 2013 – February 2016

Insurance Administrator/Legal and Credit Support

FNB Commercial Banking

Role Description, Competencies and Skills

Assume accountability for the efficient and timeous fulfilment of the Insurance process duties in the Legal and Credit Support Department.

Provide consultative support to the Credit and Relationship function.

Liaise, instruct and maintain good relations with Insurance Companies insisting upon the following of laid down standards and resolving any misunderstandings immediately.

Resolve Insurance process related queries quickly and efficiently Ensure that the progress of all insurance processes are properly diarized, follow-ups are attended to and that all parties are adequately informed. Residential Location

13 Pietersen Crescent, Kibler

Park, Johannesburg 2091

***********@*****.***

Contact Numbers

+27-71-265-**** (mobile)

Id Number

840**********

EE Status

Coloured Female

Nationality

South African

Languages

English, Afrikaans

Driver’s License

Code B

Crystal

Elvina

Thomas

Skills

Professional Skills

Customer Centricity

Financial Processes

Analytical Skills

Organisational Skills

Team Leadership Skills

Strategic Alignment

Financial Experience

Project Management

Personal Skills

Thrive Under Pressure

Clear Minded & Objective

Interpersonal Relations

Excellent Communication

Attention to Detail

Numerical Skills

Decision Making

Report Writing

Time Management

Key Strengths &

Competencies

Excellent Relationship Building

Techniques.

Firm commitment to service

delivery and solution finding.

Proficient in administrative and

organizational issues.

Good interpersonal skills

Strong communication skills

and disciplines at all levels,

both written and verbal.

Problem Resolution and

Customer Understanding.

Adhere to the laid down Insurance processes, maintaining efficient electronic tracking and monitoring processes and providing regular feedback to Supervisor.

Assist with the development and formalization of the team’s Insurance processes.

Provide training to other team members when necessary.

Maintain quality assurance of the Insurance documents held by the team.

Assist in Safe-keeping and liaise with Project teams regarding their processes.

March 2010 – December 2012

Senior Administrator

Fraser Alexander Tailings (Mining)

Work Description and Key Responsibilities

Monitoring & overseeing of all Administrative staff, new and terminated contracts.

Administration of salaries and overtime issued monthly to different cost codes for various managers.

All diesel received and issued litres for the month with costing, which includes budgets on all cost codes.

Processing of monthly expense claims for all the Managers which comprises of all goods, materials bought and balances.

Preparation of reports on all daily expenses for the month.

Normal day to day orders, sending to suppliers, handling of day to day queries filing, faxing, taking of calls and doing employment confirmations.

Responsible for planning all meetings that involve senior management and taking meticulous notes, as well as keeping the meeting on task.

Scheduling both personal and professional tasks that the executive needs to complete which involves organizing tasks by level of urgency, taking calls and communicating via email.

Create and maintain a filing system for both paper and electronic documents.

Know exactly what the Managers needs from his employees, create policies and procedures that help achieve those needs.

July 2009 – February 2010

Assistant Plant Manager

Axton Matrix Construction CC.

Work Description and Key Responsibilities

Schedule and attend debriefing sessions every Monday with all Operators

& Mechanics.

Responsible for ensuring that all diesel tanks of the Plants are full, they are in a good working condition and all Plant Operators have their time-sheets.

Responsible for ensuring that all Plants are maintained and serviced on Knowledge, Experience &

Competencies

Commercial Management

Strategic Planning

Strong Business Administration

Capabilities

Understanding of the

Technology Evolution and trends

Demonstrated skill and

willingness in transferring

knowledge to others for the

benefit of the organisation.

Proficient in the preparation and

delivery of reports and

presentations, ability to share

information in a clear, concise

and easily understandable

manner.

Strong capacity to accurately and

pro-actively identify and

understand risks and

opportunities as well as a sound

ability to take initiative.

Confident and personable

motivator, positive influencer,

team player and collaborator.

Exceptional ability to observe,

understand and translate the

bigger picture into detailed and

actionable execution.

Applies ethical business

standards. Promotes proper

understanding of, and

encourages conduct in line with,

ethical standards.

Adaptable and resilient

multitasker who meets deadlines

and thrives under pressure.

Responsible for checking with Mechanic at least once a week to see if all maintenance on Plants are done.

Responsible for ensuring that all Plants are maintained and serviced on time.

Preparing of Invoices allocated to different sites.

Collecting of time-sheets, preparing of over-time, Preparing of daily requests, Preparing of Spreadsheets of daily costs.

Attending Site Inspections, Buying Of Tender Documents.

Normal day To day Office Duties, Filing, Faxing, Taking of Calls from Suppliers.

February 2008 – June 2009

Switchboard Operator

ABSA Fourways

Work Description and Key Responsibilities

Screening and directing all calls to prospective extensions.

Operating communication systems.

Answering incoming calls, providing pertinent information, transferring calls and/or taking messages as necessary.

Arrange conference calls within the corporate boardroom while also making sure the room itself is thoroughly cleaned for managers.

Receive all company mail and deliver it to the right person.

Monitor the phone system's efficiency and perform routine troubleshooting for suspected equipment malfunction or operational problems.

Perform routine maintenance on switchboard system or contact outside contractor to visit the office to fix the system when necessary.

Calculate expense reports, compose correspondence or collect and organize employment applications.

Responsible for accurate transcription of callers' names, contact information and reasons for calling.

October 2004 – December 2007

Switchboard/Teller/Back Office Administrator

NEDCOR

Telling cheques, cash deposits, withdrawals, issuing of bank cheques, filling, sending of documents and closing accounts.

Back office (General Office Duties).

Capturing DCWC, Ned inform (Electronic Transfer).

Verifying of signatures and handling of queries.

Receiving and sorting of branch mail.

Coordinate office and operations to secure efficiency and compliance to company policies.

Create and update records and databases with personnel, financial and other data.

Assist colleagues whenever necessary.

Academic Qualifications

Synopsis

I strongly believe that I am an excellent team player that promotes synergy within any group in order to achieve results. I am comfortable with performing any role within a team environment that is required of me. I feel that my strongest attribute is my determination and drive to get things done while still being able to adapt to any working environment.

THANK YOU FOR YOUR TIME AND CONSIDERATION.

Academic Qualifications

Special Interests

Socialising

Reading empowering books

Keeping abreast with new

technology

Networking

Relationship Building

Internet Browsing

Constant Studying

References