SUMAN ROY
# **, *** *****, ********* *****, R.T Nagar, KA- 560032
+91-886*******, D.O.B. -18.12.1983
***.******@*****.***
Position Appliying for: Asst. Manager
Dynamic, Results-Oriented, and Team-Spirited
Overview
More than 8 years of professional management experience. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement.
Managing and overseeing H.O. operations branch personnel, supervising branch operations scm and sales, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch msupply chain & sales activities with HO. and Procurment to maximise results and achieve peak performance levels.
Professional Experience
MEDYBIZ PHARMACUTICALES (PORTEA)
SR. EXECUTIVE H.O OPERATIONS – Dealer Engagement
Operations
Managing national dealer on-boarding activities and development of Dealer Proposal Correspondences.
Co- ordinating with Logistics, procurement and Branch ops to deliver product as commited.
Dealer appointment/renewal documentations
Ensuring on Credit Notes, ORC issues and Receivables
Development and deployment of SOP, Formats, work instructions for SCM and training to the team members.
Manage Market Study analysis to determine optimum dealer count and preferred locations. Review and recommend markets, prospect and site selection for expanding dealer operations
Coordinate with Sales Field Operations the activities related to dealer improvement and/or replacement according to dealer score card.
Coordinate regular review meeting
Conceptualising and implementing new process improve efficiency of over all process i.e. SO process.
MIS & Documentations
Regular updates on Target Vs Achievement, segment performance etc including providing the budget achievement details and coordinate - activities for market intelligence and data input
Dealer Performance Assessment - Monitoring/Reporting –supporting CRM.
Coordinating with Financ - ISO relevant process documentation including managing the process and prepare documents for dealership management.
Letter of Intent, Dealer Agreement packages &Dealer on-Boarding Binder for new dealers, renewals
TALWALKARS BETTER VALUE PVT. LTD.
BRANCH MANAGER
Plan, conduct and drive sales according to target.
Generating Leads, calling and closer of sales.
Marketing Activity – direct and cold calling.
Drive sales in branch level achiving target consistently.
Organising and executing training programs for branch personnel
Evaluating employee performance and providing feedback and coaching as needed
Recognising employee achievements and encouraging excellence in the work environment
Developing and implementing sales plans
Conducting regular sales and operations meetings
Briefing employees on current sales goals, promotions, and other relevant information
Organising marketing activities and events for the branch
Increasing brand awareness for the company within the community
Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
Resolving customer problems as needed
Complying with all applicable laws and regulations for the industry within your state
Assessing market conditions and identifying opportunities
Drafting forecasts and business plans
Managing budgets, allocating branch funds, and defining financial objectives
Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
Adhering to high ethical and professional standards
SWAPNANEER DVP. PVT. LTD. CITY CENTER 2 MALL AMBUJA (FOODCOURT)
CLUSTER STORE MANAGER
Plan, organize and creating standered recipe for four different cuisine and develop.
Plan sales and drive sales in different area of the organization.
Organize and coordinating marketing plans and implementation.
Taking all over responsibility of Blue Nile fine dining Restaurant and other four more retail food counters i.e. “Gossip & Break”
“Corn & Fries” and “Curry Patta”, “Flavours”.
Training Briefing and meeting with staffs and board of directors accordingly
Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises
Enforcing health and safety rules
Monitor and oversee purchases, menus, staff, and payroll
Resolve customer complaints about food quality or services
Develop and maintain Human Resource Plan.
Takig care of Sales and Marketinf o the outlets.
Restaurant Maintenance, Budgeting, cost and wastage management.
Advertisement and Marketing Plan Development and Implement
Meeting with H.O.D. of all departments, briefing and guide them to
Develop proper work operations etc.
Education & Qualification
Karnataka State Open University
Graduate: Masters in Business Administration (Executive)
Australian National Institute of Business & Technology, Melbourne, VIC
Graduate: BACHELOR IN HOSPITALITY and CATERING MANAGEMENT
National Institute Of Information Technology, Kolkata. West Bengal, India.
Graduate: MANAGEMENT INFORMATION SYSTEM
Present
September
2014-
November 2016
Dec-2011
Aug-2014
2013-2014
2009-2010
2010-2013