SUMAN ROY

# **, *** *****, ********* *****, R.T Nagar, KA- 560032

+91-886*******, D.O.B. -18.12.1983

ac9gvj@r.postjobfree.com

Position Appliying for: Asst. Manager

Dynamic, Results-Oriented, and Team-Spirited

Overview

More than 8 years of professional management experience. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement.

Managing and overseeing H.O. operations branch personnel, supervising branch operations scm and sales, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch msupply chain & sales activities with HO. and Procurment to maximise results and achieve peak performance levels.

Professional Experience

MEDYBIZ PHARMACUTICALES (PORTEA)

SR. EXECUTIVE H.O OPERATIONS – Dealer Engagement

Operations

Managing national dealer on-boarding activities and development of Dealer Proposal Correspondences.

Co- ordinating with Logistics, procurement and Branch ops to deliver product as commited.

Dealer appointment/renewal documentations

Ensuring on Credit Notes, ORC issues and Receivables

Development and deployment of SOP, Formats, work instructions for SCM and training to the team members.

Manage Market Study analysis to determine optimum dealer count and preferred locations. Review and recommend markets, prospect and site selection for expanding dealer operations

Coordinate with Sales Field Operations the activities related to dealer improvement and/or replacement according to dealer score card.

Coordinate regular review meeting

Conceptualising and implementing new process improve efficiency of over all process i.e. SO process.

MIS & Documentations

Regular updates on Target Vs Achievement, segment performance etc including providing the budget achievement details and coordinate - activities for market intelligence and data input

Dealer Performance Assessment - Monitoring/Reporting –supporting CRM.

Coordinating with Financ - ISO relevant process documentation including managing the process and prepare documents for dealership management.

Letter of Intent, Dealer Agreement packages &Dealer on-Boarding Binder for new dealers, renewals

TALWALKARS BETTER VALUE PVT. LTD.

BRANCH MANAGER

Plan, conduct and drive sales according to target.

Generating Leads, calling and closer of sales.

Marketing Activity – direct and cold calling.

Drive sales in branch level achiving target consistently.

Organising and executing training programs for branch personnel

Evaluating employee performance and providing feedback and coaching as needed

Recognising employee achievements and encouraging excellence in the work environment

Developing and implementing sales plans

Conducting regular sales and operations meetings

Briefing employees on current sales goals, promotions, and other relevant information

Organising marketing activities and events for the branch

Increasing brand awareness for the company within the community

Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback

Resolving customer problems as needed

Complying with all applicable laws and regulations for the industry within your state

Assessing market conditions and identifying opportunities

Drafting forecasts and business plans

Managing budgets, allocating branch funds, and defining financial objectives

Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals

Adhering to high ethical and professional standards

SWAPNANEER DVP. PVT. LTD. CITY CENTER 2 MALL AMBUJA (FOODCOURT)

CLUSTER STORE MANAGER

Plan, organize and creating standered recipe for four different cuisine and develop.

Plan sales and drive sales in different area of the organization.

Organize and coordinating marketing plans and implementation.

Taking all over responsibility of Blue Nile fine dining Restaurant and other four more retail food counters i.e. “Gossip & Break”

“Corn & Fries” and “Curry Patta”, “Flavours”.

Training Briefing and meeting with staffs and board of directors accordingly

Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises

Enforcing health and safety rules

Monitor and oversee purchases, menus, staff, and payroll

Resolve customer complaints about food quality or services

Develop and maintain Human Resource Plan.

Takig care of Sales and Marketinf o the outlets.

Restaurant Maintenance, Budgeting, cost and wastage management.

Advertisement and Marketing Plan Development and Implement

Meeting with H.O.D. of all departments, briefing and guide them to

Develop proper work operations etc.

Education & Qualification

Karnataka State Open University

Graduate: Masters in Business Administration (Executive)

Australian National Institute of Business & Technology, Melbourne, VIC

Graduate: BACHELOR IN HOSPITALITY and CATERING MANAGEMENT

National Institute Of Information Technology, Kolkata. West Bengal, India.

Graduate: MANAGEMENT INFORMATION SYSTEM

Present

September

2014-

November 2016

Dec-2011

Aug-2014

2013-2014

2009-2010

2010-2013

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