Customer Service Assistant
Resume:
Pearson Adult Career Center
Vocational D.E.P
Pastry Program - MAPAQ Certificate
Publication Design &
Hypermedia Technology D.E.C.
John Abbott College - Honor Roll 2011
Holiday Video used by Academic Dean’s
Office
2009-2012
Email: **************@*****.***
English & French
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Wordpress HTML
Microsoft Excel
Microsoft Powerpoint
Microsoft Windows
Mac OS
Snapchat
Freelance Designs 2018- Present
• Creating designed flyers, business cards, banners, posters and other print media for a variety of local startup businesses
• Working with small business owners to create their brands through visual design
• Adapting designs based on clients feedback and needs for continuous improvement Graphic Design West Island Cancer Wellness Center 2018
• Assisted with managing Wordpress website including aesthetic design and layout
• Updated annual flyer with current data and event programs
• Management of preparing PowerPoint slideshows for client viewing Cake Decorator Les Glaceurs 2017-2018
• Decorating customized fondant cakes and cupcakes using a variety of techniques
• Oversaw the store front and recorded customers cake requests
• Managed opening and closing duties including cash deposits and balancing Pastry Assistant Ossianos 2015-2016
• Responsible for plated desserts and ensured high level of food quality
• Provided assistance to pastry chef as needed in the production of all dessert orders and garnishes
• Managed the garde manger during full house dinner service Baker Assistant Club Med Turks and Caicos 2015
• In charge of bakery kitchen opening as well as ensuring inventory levels
• Managed daily bread preparation for all dinning services
• Provided customer service, answered any guest inquires and concerns regarding food allergies and intolerances
Receptionist/Admin Assistant Kapital Solutions 2013-2014
• Designed letterhead and invitation concepts
• Managing inventory of office supplies and processing orders
• Prepared daily Excel files of monthly statement for analysis by CEO
• Assisted in accounts payable/receivable processing and prepared cheques Graphic Design Intern Parasuco 2013
• Created poster design of celebrities featured in Parasuco clothing
• Listened to concept descriptions and created designs based on verbal requests
• Designed in store signage for jean wall descriptions as well as invitations of Parasuco’s Project show
Graphic Design Intern McGill Arboretum 2012
• Designed catalogue, plant labels, Christmas card, and Calendar
• Created a 34’ by 80’ banner for portable traveling kiosque display Leandra g r a p h i c d e Tiberio s i g n e r
Jewelry Making
Drawing
Aerial Silks/Lyra
Guitar
Languages
Software & Operating Systems
Social Media
Education
Contact
Interests
Work Experience
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