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Customer Service Assistant

Location:
Kirkland, QC, Canada
Posted:
May 27, 2019

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Resume:

Pearson Adult Career Center

Vocational D.E.P

Pastry Program - MAPAQ Certificate

****-****

Publication Design &

Hypermedia Technology D.E.C.

John Abbott College - Honor Roll 2011

Holiday Video used by Academic Dean’s

Office

2009-2012

Email: ac9g1j@r.postjobfree.com

English & French

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Wordpress HTML

Microsoft Excel

Microsoft Powerpoint

Microsoft Windows

Mac OS

Facebook

Instagram

Twitter

Snapchat

Pinterest

LinkedIn

Freelance Designs 2018- Present

• Creating designed flyers, business cards, banners, posters and other print media for a variety of local startup businesses

• Working with small business owners to create their brands through visual design

• Adapting designs based on clients feedback and needs for continuous improvement Graphic Design West Island Cancer Wellness Center 2018

• Assisted with managing Wordpress website including aesthetic design and layout

• Updated annual flyer with current data and event programs

• Management of preparing PowerPoint slideshows for client viewing Cake Decorator Les Glaceurs 2017-2018

• Decorating customized fondant cakes and cupcakes using a variety of techniques

• Oversaw the store front and recorded customers cake requests

• Managed opening and closing duties including cash deposits and balancing Pastry Assistant Ossianos 2015-2016

• Responsible for plated desserts and ensured high level of food quality

• Provided assistance to pastry chef as needed in the production of all dessert orders and garnishes

• Managed the garde manger during full house dinner service Baker Assistant Club Med Turks and Caicos 2015

• In charge of bakery kitchen opening as well as ensuring inventory levels

• Managed daily bread preparation for all dinning services

• Provided customer service, answered any guest inquires and concerns regarding food allergies and intolerances

Receptionist/Admin Assistant Kapital Solutions 2013-2014

• Designed letterhead and invitation concepts

• Managing inventory of office supplies and processing orders

• Prepared daily Excel files of monthly statement for analysis by CEO

• Assisted in accounts payable/receivable processing and prepared cheques Graphic Design Intern Parasuco 2013

• Created poster design of celebrities featured in Parasuco clothing

• Listened to concept descriptions and created designs based on verbal requests

• Designed in store signage for jean wall descriptions as well as invitations of Parasuco’s Project show

Graphic Design Intern McGill Arboretum 2012

• Designed catalogue, plant labels, Christmas card, and Calendar

• Created a 34’ by 80’ banner for portable traveling kiosque display Leandra g r a p h i c d e Tiberio s i g n e r

Jewelry Making

Drawing

Aerial Silks/Lyra

Guitar

Languages

Software & Operating Systems

Social Media

Education

Contact

Interests

Work Experience



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