Ashanti A. Roberts

Milwaukee, WI *****

Phone: 414-***-****

Email: ac9fuk@r.postjobfree.com

Objective: To obtain a position where I can utilize my skills to grow personally and professionally.

Skills:

Proficient in Microsoft Office applications

Customer Service Oriented

Ability to work in a fast paced environment

Successful in both team and self directed settings

Strong multitasking ability

Windows proficient

Excellent interpersonal skills

Typing Speed: 60wpm

Experience:

Ricoh USA Milwaukee, WI 3/2017 -Current

Shift Supervisor

Manage a team of 3 or more employees.

Process and perform quality control incoming and outgoing courier packages.

Process and deliver incoming mail.

Ensure the opening and closing process is completed properly.

Light scanning and copying.

Document Technologies Inc. Milwaukee, WI 12/2006 -3/2017

Shift Supervisor

Manage a team of 3 or more employees.

Process and perform quality control incoming and outgoing courier packages.

Process and deliver incoming mail.

Ensure the opening and closing process is completed properly.

Light scanning and copying.

Quality Control Operator

Verified two-to-three operators’ quality of production while they produce, on average, three-to-four thousand dollars of daily revenue between them.

Prepared jobs for delivery to clients with accurate billing meters, instructions, assembly and punctuality.

Reprographics Specialist

Maintained industry standard speed and quality throughout the production process.

Imaging Specialist

Participated in the various processes of imaging, including: scanning, quality control and preparing/producing blowbacks.

Checked specifications for scans for accuracy and quality requirements

Networking (loading images and files).

Kept track of records coded.

Data entry and coding.

Prepped documents: removed physical breaks and placed a "barcode target sheet" in place of physical breaks.

Reviewed all output images for proper sizing, resolution and overall quality.

Back prep: Removed all barcode target sheets and replaced all physical breaks.

Customer Service

Educated customers on capabilities and services provided by DTI.

Created and maintained positive relationships with customers.

Obtained accurate job specifications from customers.

Completed work orders completely.

Picked up jobs from clients.

Delivered finished jobs with invoices to clients.

Delivered perks to clients and prospects.

Properly assessed and priced jobs.

Completed work orders.

Education:

National Paralegal College 10/2016

Masters of Science in Legal Studies

University of Phoenix 02/2013

Bachelors of Arts – Criminal Justice Administration

Associates of Arts – Criminal Justice 05/2011

Jesse Spalding High School, Chicago, IL

High School Diploma – General Studies

Accomplishments:

Cumulative GPA: 4.0

Ranked #1 in the top ten percentile of my graduating class

President of the National Honor Society

Class Treasurer

Member of Who’s Who Among American High School Students

Member of the Wiley White Foundation

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