Service Technician Maintenance

Tamara Kellie Harnett

*** ****** ***, ***********, ** L4Z 3J4 647-***-**** *.*******@****.***

Objective

Hard-working professional with proven leadership and organizational skills, and minute attention to detail. Seeking to apply my abilities to fill an Apprenticeship role in your company. I am a dedicated team player who can be relied upon to help your company achieve its goals and am always looking to learn, improve and grow.

Skills and Abilities

Customer relations

Quality control

Inventory control

Flexible thinker

Organized

Familiar with all makes and models of vehicles

CPR certification

Physically capable of performing tasks that require heavy lifting

Good multi-tasker

Strategic planner

Reliable

Culturally-sensitive

Experience

SUPERVISOR (TEAM LEADER)/LUBE TECH/SERVICE ADVISOR

MR. LUBE-MISSISSAUGA, ON 02/2016 – 03/2019

·Attended weekly management meetings with all franchise managers and owners.

·Performed or closely supervised all of the more technical services for senior technicians.

·Managed scheduling co-op students and employees as well as being the one to hire/let go employees.

·Handled all claims and complaints according to company policy, communicating all outcomes to Area Managers.

·Followed company procedures to maintain work environment in a neat and orderly condition.

·Promoted shop safety by working in a safe manner and completing monthly safety check on machinery and procedures as the sole Health and Safety Representative.

·Performed preventative maintenance and tire services on a large variety of vehicles.

·Maintained compliance with company standards and manufacture specifications to perform all maintenance activities with full warranty.

·Monitored inventory, both daily and monthly, correcting any discrepancies.

ACCOUNTANT/BARBER

MAVERICK STUDIO FOR MEN-MISSISSAUGA, ON 06/2015 - 01/2016

·Oversaw the day-to-day processing of payroll for 10-15 employees, including review of timesheets and computing pay in accordance with FLSA.

·Balanced monthly general ledger accounts to accurately record cost and month end accruals.

·Completed and mailed bills, contracts, policies, invoices and checks.

·Educated clients about products and self-maintenance for healthy hair.

·Cut and styled clients’ hair and facial hair with precision and expertise.

BAKER/STOREFRONT

TIM HORTONS-MISSISSAUGA, ON 02/2016 - 04/2016

·Resolved customer concerns in a positive and constructive manner.

·Determined quantity of product to prep for next day’s operation by maintaining detailed production schedule.

·Effectively prepped, stored, rotated and stocked products.

·Involved A lot of heavy lifting freezer boxes and trays.

Education

TRAINING WEBINAR FOR ARI CONNECT FLEET PORTAL 2018

MR. LUBE – MISSISSAUGA, ON

DIPLOMA IN ADDICTIONS AND COMMUNITY SERVICE 2017

CDI COLLEGE – MISSISSAUGA, ON

COURSE TRAINING IN EXCEL, WORD, POWERPOINT 2017

CDI COLLEGE – MISSISSAUGA, ON

MULTIPLE WEBINARS FOR CANADIAN PAYROLL SYSTEM 2016

MAVERICK STUDIO – MISSISSAUGA, ON

AUTOMOTIVE SERVICE TECHNICIAN APPRENTICE 2012

AGINCOURT NISSAN – SCARBOROUGH, ON

LEVEL 1 – AUTOMOTIVE SERVICE TECHNICIAN APPRENTICE 2012

CENTENNIAL COLLEGE ASHTONBEE CAMPUS – SCARBOROUGH, ON

AUTOMOTIVE SERVICE TECHNICIAN CO-OP STUDENT 2011

SCARBOROUGH TOYOTA – SCARBOROUGH, ON

REFRENCES AVAILABLE UPON REQUEST

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