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Customer Service Manager

Location:
Mesa, AZ, 85204
Posted:
May 23, 2019

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Resume:

Park Bishop

**** * *** ***** **. Apt. ***

Mesa, Arizona, USA 85204

480-***-****

706-***-****

**********@*****.***

I am flexible with moving to another domicile, self motivating, detailed oriented, and with the hours that I work. I currently live in Mesa, Arizona, and have extensive experience in customer service and healthcare as an instructor for Florida Technical College for 10 years. I have excellent customer service skills, phone etiquette and I am computer literate, with good evaluations, and since I have been a nurse for several years, I am good at getting things done. Detail oriented. Plus, I am good in grammar, math, friendly, a fast learner and communicate well. Since I ran hospitals, I am firm, but understanding, calm but can be assertive when necessary. I have previous banking experience. I have a current food certfication card.

Specialty: Healthcare Business/Customer Service

Personal Summary

MS in Healthcare Administration

Nova Southeastern University

Davie, Florida

Northwestern California School of Law

Completed First Yr.

Bachelor of Science in Nursing, 1993

Bethune-Cookman College, Daytona Beach, Fl

Associate in Science—Nursing

Associate in Arts---General Education

Daytona Beach Community College, Daytona Beach, Fl.

Awards/Professional Organizations

National Collegiate Nursing Award

Alpha Kappa Mu Honor Society

Summary of Qualifications

>Editor-- for Deon Rondons book entitled, “Things Happen” published December 2014, and currently editing his second novel.

>Excellent Communication Skills, as well as, customer service.

>Proficient with ASA 400 Order Entry, Microsoft programs, computer literate. Type 55

wpm.

>Excellent organizer.

>Good at prioritizing and managing and getting things done.

>Work well independently and with others.

>Good supervisor skills

Professional Profile

JC Penny's-Seasonal-September-December 31/2018; mens department/cashier

Advantage Solutions as an an Event Specialist. Part-time-09/01/2017-present. Set-up and delivery events. Uber Driver-concurrent with Uber which I do part-time from 09/2016-present. Have good customer service skills. Assist with baggage when I drive to the airport. Get along will with all my passengers. Customer evaluation score: 4.85 out of a 5.0 rating scale. 480-***-****

Schlotzsky’s-2/01/13-09/2016:Cashier/customer service(Pt-time am shift; 15 hours per week)-Mike Korb immediate supervisor. 480-***-****...Concurrent with Schlotzsky’s 1630-2100 also part-time 24hrs per week, driving for Uber.

Retired since 02/01/2009-2013, concurrent with that position, I have many years experience as a Customer Service Agent not only in health care, but as a Restaurant manager for Deon Prabhoo, Owner of White Plains restaurant and curio’s in White Plains, Ga. from 2009-02/01/2013. 706-***-****. Managed 10 people. I moved back to Arizona when Mr. Prabhoo closed his store in 2015 706-***-****; 30642

Florida Technical College; 2000-2009. I was re-hired by FTC and worked as a clinical instructor full-time from 2008-2009 until I was laid off so I retired. Supv. Ms. Tierney (386) 734- 3303

Motel 6-front desk night auditor. 9/13 to 2/13.

I am a Viet Nam vet.

Travel not a problem*references furnished upon request.

Residents for the Last 40 Years

Current Address

1439 S. Val Vista Dr Apt. 333

Mesa, Az. 85204

02/01/2013-Present

342 S 40th St Lot 78

Mesa, Az. 85206

1151 Bethany Church Rd

02/2009-02/2013 (Four Years)

Greensboro, Ga. 30642

2009-2014

2140 Saragossa Ave (30 Years)

Deland, Fl. 32724

1973-2009

Past Five Year Employment History

Advantage Solutions (9/2017-Now) part-time along with Uber part time (01/2016-present)

Schlotzsky’s Country Club & 60

Mesa, Arizonia/Fry’s Market Place Concurrent

02/2013-present

White Plains Market Place 2009-02/2013

White Plains, Ga

706-***-****

Florida Technical College (02/2002-09/2009)

1224 S. Woodland Blvd

Deland, Florida

386-***-****



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