Medical Assistant Health Information
Resume:
RACHAEL BAINES, RHIT
*******.*******@*****.***
1
Knowledge and Skills
Experience- Worked Three years in physician’s office as an CMA. Externship experience in Facility, ED, Pro-Fee, Physician Coding &Billing.
Computer/Software- Proficiency in Epic, Patagonia Health, Happy, and RPMS EHRs. 3M and several encoders along with Word, Excel, PowerPoint, Outlook & Access. Communication/Team Player-Dynamic team player with the ability to communicate, interact, work effectively and cooperatively with people from diverse educational backgrounds. Management- Experienced Leader/Supervisor with conscientious planning and organizational skills which balance work, team support and responsibilities in a professional and timely manner. Key Competencies
• RHIT certified
• ICD-9-CM, ICD-10-CM/PCS, CPT & HCPCS
• Abstract coding and ED coding
• Pro-fee/ UB billing
• HIPPA compliant
• Advanced level Medical Terminology & Anatomy and Physiology
• Electronic Medical Records
• Attentive to deadlines
• Highly organized and detail focused
• Strong sense of professionalism
• Skilled problem solver
• Adept under pressure
Education
Southwestern Community College Sylva, NC
• Associate of Applied Science Health Information Technology May 2018
• Certificate in Health Informatics RHIT 2018
• Member of the National Technical Honor Society
• 3.86 on a 4.0 scale
Haywood Community College Clyde, NC
• Associate of Applied Science Degree in Medical Assisting May 2008
• Certificate in Medical Coding May 2008
• Member of Phi Theta Kappa Honor Society
• 3.8 on a 4.0 scale
RACHAEL BAINES, RHIT
*******.*******@*****.***
2
Health Information Technology Clinicals
Novant Training Sylva, NC
EHR and coding experience 20 hours 2018
• ED coding
• OB coding
• Ortho surgery coding
Cherokee Indian Hospital Cherokee, NC
Health Information Management Intern 96 hours 2018
• Performed coding for primary care and outpatient, inpatient, dental, maternal care and behavioral health services.
• Gained understanding and working knowledge about sending claims and how denials are resolved.
• Performed transcription of ENT and Maternal audio chart notes.
• Worked with and gained knowledge of the process and differences dealing with Medicaid/Medicare, BCBS, and third-party payers.
• Shadowed Informaticist who supports the EHR (Electronic Health Records) and trouble-shoots problems to maintain efficient, accurate service.
Jackson County Health Department Sylva, NC
Health Information/Billing Department Intern 48 hours 2018
• Gained experience writing and updating laboratory policies, procedures and other protocols.
• Shadowed billing professional and gained working knowledge of how state billing differs from private healthcare settings.
Harris Regional Hospital Sylva, NC
Medical Records Intern 48 hours 2017
• Gained experience scanning and prepping medical charts for scanning.
• Shadowed Clinical Documentation Improvement Officer (CDI) and observed the monitoring of inpatient charts for accurate recording of documentation and codes to ensure the best reimbursement for the facility.
Certification
Registered Health Information Technician
RHIT Registered July 21, 2018 Exp December 30, 2020 Employment Background
Smoky Mountain Urgent Care Medical Assistant Swain, NC
• Assisted with patients Dec 2018-current
• Documented in EHR
• Checking vitals and EKG’s
Cherokee Indian Hospital Billing Cherokee, NC
• Billed Pro Fee/UB claims March-Aug 2018
• Ensured correct codes were used, ICD-10CM/PCS, CPT, HCPCS, E&M
• Gained valuable experience with BCBS and other third-party payers. RACHAEL BAINES, RHIT
*******.*******@*****.***
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Employment Background (continued)
Asheville Eye Associates Ophthalmic assistant Sylva, NC
• Assisted with patients 2015-2016
• Delivered excellent patient care
Harrah’s Cherokee Casino and Hotel Catering/Conventions Cherokee, NC
• Managed employees Service Manager 2011- 2015
• Provided superior customer service
• Planning/Coordinating events
• Close out events and tip out employees
Swain Medical Center Medical Assistant Swain, NC
• Assisted with patients 2008-2011
• Documented in EHR
• Checking vitals and EKG’s
• Calling for referrals and prior approvals for procedures References
Available upon request.
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