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Manager Project

Sugar Land, Texas, United States
May 17, 2019

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From: Mr. Syed Qaiser Yusuf May **, ****

**** **** ******* *****

Sugar Land, TX 77479-8917 (USA)

Cell: 314-***-****,

Citizenship USA Clearance DOD “SECRET” inactive

To: RM Technotree Inc.

Attn: Senior Recruiter

2018 156th Ave NE, Suite 341

Bellevue, WA 98007

Dear Executive,

Attached please find my resume for the job opening of a Houston, TX 77001 Scrum

Master Job Code: NA in your client’s organization on a contract basis as advertised.

You may contact me at cell: 314-***-**** to schedule a meeting or if you have any questions.


Syed Qaiser Yusuf



Extensive functional and technical experience -- Lead software, hardware, middle ware, system’s security engineers working in information systems environments in international environments along with a strong application/product development background with full lifecycle SDLC.

Experience include development global applications, support, analysis, deployment, testing & integration, RAD (Rapid Application Development) and DRP (Disaster Recovery Planning) sessions. Aligned teams using Agile development and Scrum processes, conducted workshop such as JAD (Joint Application Development) with Enterprise vision strategy, roadmap, and architecture.

As a Senior Scrum Master play a key role in the Community of Excellence managing project teams who are tasked with designing, building, testing, deploying and standardizing the mobile direction within our organization. Experience managing Agile (and SAFe) develop teams, working with diverse business partners and the ability to juggle multiple concurrent projects.

Sr. Scrum Master to assist with a very dynamic project large scale project (4+ million dollars). Conduct meetings with C-Level Executives.

Managed 137 engineers, analysts at the tone of $190 Million for US (Air Force) project.


Program/Project Management

Manager, Senior Team

Manager QA, Testing & Integration


Agile/Scrum Master,%20preferably%20in%20Infrastructure%20%2F%20Security%20related%20project%20(msmc498),%20preferably%20in%20Infrastructure%20%2F%20Security%20related%20project%20(msmc498)

DOD Experience

US Air Force-PRC Deep Space Surveillance (GEODSS) & Global Transportation (GTN) NM

US Artillery-Colsa Air Defense & Air Simulation (GSS & GSA) Fort Bliss El Paso, TX

US Army Infantry-Colsa EV-8 8Battle Management Redstone Arsenal Huntsville, AL

McDonnell Douglas Missile Company - Tactical Aircraft Mission Planning (TAMPS) St. Louis, MO

US Navy-SAIC V-22 Osprey Naval Avionics Center Indianapolis, IN

Technical Skills

Data Base Systems

Oracle 9i Developer, Oracle Forms, A/P, G/L, Teradata, DB2, VSAM, IDMS, FOCUS,

B-treive, Supra and MS Access


XML, EAI, J2EE, EJB, UML, Web Logic, DML, EDI, XML, Java and .Net


Ab Initio GDE 1.15 & Operating system 2.14, Power-Center Informatica 6, 7x, Ardent Data and Data Stage, SAS

System Design



Brady Botch, Rational Rose, Unified Process and Agile

Project Management

MS Project and MethodM

Web & GUI Development

ASP, Visual Basic, MS Front Page, Consolidations, Connectors, EAI, BPM (workflow) Tools, B2B Integration


Java, HTML, Teradata V2R5, Teradata E-Business, Micro Strategy 7.1.5 - 7.2.2 Intelligent, COBOL, Fortan77, RPG, RPGII, AS400, Mantis, C, C++, VB

Operating Systems

NT, UNIX, Windows 95, 98, 2000, 3.11, MVS/XA, Open VMS, DCL, JCL, Novel, SUSE Linux 64 bit used for SAP HANA

BI Reporting

Business Objects, Hyperion, Cognos and SAS

Office Automation

Microsoft Office, Lotus Smart Suite

Business Objects

Broadcast Agent





Metadata tools, OLAP tools such as Micro-Strategy, Hyperion, Brio, SAS, data modeling tools such as Erwin, Data Architect, Oracle Designer

Teradata V2R5 RDBMS, (Winn-DDI, Manager, Query, Priority Scheduler, BTEQ),

SQL, PL/SQL, BTEQ, MS Office Suite, AS/SET Case Tool, Air Simulation (GSS/GSA), Freight Liner/Fleet Asset, Motor Freight Software, Change Configuration Control/Native, DMDB, Strategies for VAX/VMS, ADS/O, Data Validation Revenue Assurance (DVRA), SAP (BODS, 3.2, 4.0, HANA 1.2 SP 04), Agile/Scrum methodology, Jira, Rally, XP, Kanban, Waterfall, XP, SAFe, Risk Management


Utility, Healthcare, Telecommunications, Consumer Packaged Goods, Information Technologies, Chemical, Transportation, Auto Leasing, Manufacturing, Mining, Utility, Construction and Defense.

Certifications Data Processing; Mountain State Institute of Technology; Phoenix, AZ

Education Bachelor of Science – (Physics & Mathematics)


Scrum Master, HP Corporation

06/2011 - Till date, Houston, TX

Job Description

Ensure that the Scrum team adheres to Scrum values, practices, and rules.

Help the Scrum team and the organization adopt Scrum. Teach the Scrum team by coaching and leading it to be more productive and produce higher quality products.

Protect the Scrum team by managing obstacles that can negatively impact the productivity of the team.

Help the Scrum team understands and uses self-organization and cross-functionality to the benefit of team productivity. Also help the Scrum team do its best in an organizational environment that may not yet be optimized for complex or iterative development. “Remove Impediments” by making changes.

Plan, direct, and control the resources and efforts of teams to accomplish the delivery of these projects and programs, and the objectives of corporate and the Technology organization.

Job Accomplishments

Agile Scrum Master

Coordinated and monitored the Scrum process from initiation through delivery. Served as liaisons between the product owner, development team, and management in order to ensure that all targets and requirements were met.

Ensured that team members understand project objectives.

Maintained product backlog and release plan, and facilitated productivity by setting up meetings and removing impediments that could obstruct the pursuit of the team's sprint goals.

Preserved flexibility and ability to rapidly respond to changes.

Considered highly skilled and proficient in discipline. Conducted complex work important to the organization.

Worked under minimal supervision with wide latitude for independent judgment.

Coordinated and completed assigned activities of Host Air and Air Connectivity project to ensure project progresses on schedule and within budget worked on Scrum within an Ecommerce environment.

Work directly with product owners to build a mature backlog and translated that backlog concisely to the development team.

Maintained the accuracy of Scrum tools like: TFS, Burndown Chart, Reports, etc.

Utilized TFS for monitoring/controlling and as input to (or generation of) periodic status reports.

Tracked agile software including Team Foundation Server (TFS), JIRA, etc.

Tracked iteration’s progress daily, reported impediments, ensured the sprint’s commitment will be fulfilled, and pointed out bottlenecks and/or possible risks in the delivery process.

Shielded the team from distractions so focus would remain on delivery.

Worked with product owner to managed change requests to ensure there was no disruption to current deliverables.

Collaborated with product owners to assist with prioritization and kept team motivated.

Serve as a senior team member, responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices.

Worked on sprint planning, product demos, retrospectives, and team metrics.

Educated and supported the team throughout the agile transformation process.

Provided hands-on team guidance, supported, and coached in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace.

Supported the Agile team in their development, playbook creation, and in establishing consistent best practices.

Defined relevant metrics that helped the program see how they were doing.

Built trust with the business [IT or other Divisions] and throughout the organization.

Performed ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions.

Advised on dependency management techniques between internal teams and third parties, release managers, or between Agile teams.

Established collaborative partnership with key stakeholders and built trust to ensure leadership buy-in across both Business and IT.

Fostered speed, innovation and encouraged continuous improvement.

Servant Leadership

- Served and Supported the Product Owner and Engineering Team in their quest to deliver value on a consistent and predictable basis

- Engaged and Coached product teams to help them recognize the effectiveness of self-organization and continuous improvement

- Facilitated getting the work done without coercion, assigning, or dictating

- Mentored, motivated, and inspired members of the product teams as well as junior Scrum Masters

Collaboration and Communication

- Fostered a transparent and communicative environment

- Worked closely with Product Owners to properly scope and plan current and future work

- Actively worked with the team to remove impediments, and finding the right people to remove them

- Built a safe and trusting environment where problems could be raised without fear of blame, retribution, or being judged

- Collaborated with engineering leadership and management to help drive team success


- Utilized broad knowledge of agile frameworks (not just Scrum) to help transform the team into a high performing group

- Coached and obtained buy-in of the team on best practices for agile software development

- Embraced and practiced continuous improvement

- Periodically reported team metrics, successes, improvements, challenges, and opportunities to engineering leadership

Leader ship

- Assisted in the professional development of junior Scrum Masters

- Led continuous improvement efforts for the team of Scrum Masters

- Worked with the management team to improve processes and identified tools to enhance accepted processes.

Job Technologies

MS Office, Security Infrastructure (PKI, VPN), XML Message oriented middle ware and EAI enterprise application integration, Java (J2EE, EJB), UML (Rational Rose) Web Logic, HTML, Internet protocols (TCP/IP, SMTP), CRM, Teradata Warehouse V2R5 RDBMS, RAS, SAN, and IBM.

Development technologies: C#, VB.NET, .NET Framework 3.5+, ASP.NET, Language Integrated Query (LINQ), SQL/T-SQL, SQL Server 2005+, JavaScript/AJAX/JASON, HTML, Ex-JS, J-Query, and JavaScript library. CSM (in progress), Agile/Scrum methodology, rapid application development techniques, knowledge of Rational Team Concert (RTC). Agile Project Management tools (i.e. Agile/Scrum Master, Kanban, Waterfall, XP, SAFe, JIRA Studio, Rally, Version One).

PM, Program Manager; WellPoint

06/2008 - 6/2011 Denver, CO

Job Description

Manage Practice and projects, acquire new client’s, projects, provided leadership for a re-engineering, enterprise infrastructure, integration and migrate core business applications to Data Warehouse, including n-tier architecture solution, resolving the current Global Transportation (GTN) problem/enhancements under the banner of GTN21 program with 137 engineers and a budget of $190+ Million for US (Air Force).

Job Accomplishments

Provided Data Warehouse Program management and Project planning, Project Management at WellPoint (Dental Data Warehouse billing application) and on Debit side and Fraud Prevention data warehouse at MasterCard.

Created the architecture briefing in hardware, software, security, COTS/GOTS interoperable and configuration management data warehouse solution with multiple scenarios for US Air Force on the GTN21 program, used the best of the brood, cutting edge, robust, and scalable technology that can be used in future.

Directed and coordinated activities of implementation and carrying out objectives of a program.

Ensured that the design, scope and high level estimates for client solutions were appropriate and strategic.

Management, included development, implementation and evaluation program policies, procedures and standards.

Evaluated information concerning customers’ conceptual needs and estimated and coordinated program activities and associated costs.

Responsible for day-to-day operational management of all activities and functions in the designated program area within the Information. Ensured projects were staffed appropriately.

Developed and monitored program budgets, provided technical advice and/or oversight to staff or other departments related to respective programs. Lead Lessons Learnt and Root Cause Analysis efforts.

Determined program service levels and enhancements. Reviewed / approved weekly timesheets in a timely fashion.

Ensured timely reporting and approval of billing was in place. Relied on experience and judgment to plan and accomplished goals.

Provided overall leadership, direction and advice to the project teams.

Accepted responsibility for problems escalated from the team members. Attended Technical Steering Committee to present new solution designs.

Implemented program management standards to ensure client satisfaction. Provided to Sales initial design and scope document and high level estimates. Approved project deliverables, changes to project scope, schedule, and staffing hours.

Reported on activities of the program, via various documents and program review meetings. Ensured program was staffed appropriately to deliver expected results and to meet client SLAs.

Initiated measures to maintain and improve client satisfaction according to company guidelines.

Job Technologies

MS Office, Security Infrastructure (PKI, VPN), XML Message oriented middle ware and EAI enterprise application integration, Java (J2EE, EJB), UML (Rational Rose) Web Logic, HTML, Internet protocols (TCP/IP, SMTP), CRM, Teradata Warehouse V2R5 RDBMS, RAS, SAN, IBM Legacy System, Oracle Database and applying Oracle Rational Database principals. Agile Project Management tools (i.e. Kanban, Waterfall, XP, SAFe, JIRA Studio, Rally, Version One, etc.)

Project Manager; NCR Teradata

9/2005 - 6/2008 O’Fallon, IL

Job Description

Manage all activities associated with the development of an Enterprise Data Warehouse.

Oversee development database conversion from legacy systems to Oracle and to NCR Teradata for US Army Logistics, Cingular Wireless Decision Support System Data (DSS), ROLAP/OLAP, CRM Warehouse and Lucent Technologies Financial Data Warehouse which saved over $2 Billion over 6 months period.

Job Accomplishments

Reduced overall Operating expenses by over $1Million P/A.

Worked as a Functional PM, managed the timeframe of projects.

Significantly improved overall Customer Satisfaction rates as measured by reductions in Trouble Tickets and Service Quality surveys.

Led USPS Mail Operation and Finance Portfolios for contract employees, made sure all the projects are ready in-terms of procurement, remediation, and integration testing, CM, QA, SAN and created Data Marts through Erwin for Data Warehousing.

Initiated a Unix/Oracle based mail tracking application initiative that acted as the focal point for subsequent enhancements that included full real-time integration into the internal Global Settlement and Claims & Adjustments process, ETL Based interfaces into numerous external Claims & Adjustments systems, Intranet based electronic delivery of Global Financial Settlement Reporting and Global Business access to parameter driven and customizable real-time MIS Reporting.

Delivered mail tracking application, and a data warehouse capable of supporting analysis for Sales, Marketing, Finished Goods Inventory, Market Development Funds, Customer P&L, and Production Planning.

Generated over $500K P/A in additional income through better Cash Management capabilities.

Job Technologies

MS Office, Security Infrastructure (PKI, VPN), XML Message oriented middle ware and EAI enterprise application integration, Java (J2EE, EJB), UML (Rational Rose) Web Logic, HTML, Internet protocols (TCP/IP, SMTP), CRM, Teradata Warehouse V2R5 RDBMS, RAS, SAN, and IBM.

Development technologies: C#, VB.NET, .NET Framework 3.5+, ASP.NET, Language Integrated Query (LINQ), SQL/T-SQL, SQL Server 2005+, JavaScript/AJAX/JASON, HTML, Ex-JS, J-Query, and JavaScript library. CSM (in progress), Agile/Scrum methodology, rapid application development techniques, knowledge of Rational Team Concert (RTC). Agile Project Management tools (i.e. Kanban, Waterfall, XP, SAFe, JIRA Studio, Rally, Version One, etc.)

Consultant, Core Technology; Tapestry Computing

8/2003 - 9/2005 St. Louis, MO

Job Description

Manage the Technology Center and guide the team in directing business towards the new technology trends through identifying and establishing strategic objectives.

Job Accomplishments

Improved the accuracy and reliability of complex Customer Billing leading to more timely Customer remittances.

Managed over 20 large projects at client locations throughout the mid-west region with responsibility for all technical decisions, fostering client relationships and directed the efforts of the on-site Tapestry consultant teams.

Built an initial project plan, estimated work effort, gathered business requirements and designed a technical architecture, risk management, issue management, tool selection, dimensional modeling, and built a metadata strategy.

Led the on-going training and education of consultants through innovative use of various training methods including technical workshops, round-table discussions, boot camps and formal classes.

At Hallmark through a consolidated architecture that included Database, Sy-Base Triggers and MQ-Series components, created a fully integrated Operational and ERP/CRM based Product/Service delivery infrastructure that Reduced Operating expenses by over $600K P/A and decreased Customer Billing cycles by 3 weeks.

Project Manager, Senior Consultant; Oracle Corporation

9/2000 - 8/2003 St. Louis, MO

Job Description

Oversee projects for various Industries, create, manage, test, and running the databases.

Develop applications to validate potential client (s) for Oracle Corporation.

Job Accomplishments

Implemented and supported databases for Hallmark retail stores.

Created application for Oracle Corporation to qualify potential clients for business.

Led Application analysis, design and development of Oracle Forms 4.5 and Reports 2.5.

Programmed Trucking applications and provided performance tuning of the Oracle database.

Performed review of various sub-projects to determine the overall project status and made recommendations.

Trained client site managers on project planning and control, risk management, status reporting, issue management, estimating and change management. As a team leader, installed and maintained the databases.

Led reviews, meetings, and briefings, ensured adherence to configuration management procedures, CM and QA.

Primary technical system architect, provided application support and development of data models for the Information Technology Department of the Energy Group’s Power Division.

Led procurement's business processes including Supplier Management, Supplier Sourcing, Contract development and maintenance, electronic catalogs, transaction processing and payments, including those settled via P-Card, data reporting and analysis and Data Warehousing project, disaster recovery for New York State Electric and Gas (NYSEG) in merging the sub-gas companies databases 6 Tera Bytes.

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