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Data Entry Service

Location:
Dubai, Dubai, United Arab Emirates
Posted:
May 17, 2019

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Resume:

Farman Ullah

Cell No: +971*********

Email: ac9ehl@r.postjobfree.com

Summary

High-energy Guest Service Agent focused on promoting customer satisfaction through exceptional service and maintaining outstanding standards. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Tech-savvy highly accurate and efficient in data entry and general operations.

Skill Highlights

Relationship building

Lost & found items

Budgeting & inventory

Microsoft Office Suite

Wake-up calls

Quality assurance

Guest experiences

Even planning

Currency rates

Housekeeping schedules

Experience:

Guest Relations Host

IMG Worlds Of Adventures Dubai. 06.May 2018 till date

Accept general mail and sign for deliveries but forward to the GM for sorting

Block and pre-register for guests as instructed

Communicate with all Park departments efficiently and maintain the function board in the hotel lobby

Complete all transactions and daily deposits and verify float counts

Arrange for shuttle services and assist with all other guest transport needs

Confirm sufficient supplies are ready and available to last the entire shift

Direct phone calls as necessary and ensure incidental services (movies phones video games etc.) are active or restricted.

Welcome greeting VIP guests, arranging exclusive park tours.

Certified First Aider:

Accredited by UKAS KHDS and approved by DCAS Dubai, Sharja and Abu Dhabi municipality.

First Aid kits Basics, CPR, Usage of AED, Recovery position, Proper usage of PPE’s.

Job Description

Assessing the situation quickly and calmly

Protecting myself and them from any danger

Prevented infection between me and them

Assessing the casualty

Give first aid treatment

Arrange for the right kind of help

Trained in Fire and Emergency Procedures:

Making sure all the safety equipment is in place and in proper working condition

Fighting or containing the fire

Emergency evacuation of guests from Park

Dealing with different kinds of fires

ADDITIONAL SKILLS:

Softwares:

PowerPoint, Word, Excel and Tally

Educational Qualification:

Registered student of ACCA

High School Certificate



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