Resume

Sign in

Senior Collection Supervisor

Location:
Rawdat Al Khail, Qatar
Posted:
May 17, 2019

Contact this candidate

Resume:

Karim Mahmoud Onsi Agha

Tel: (M) +974-********.

Current City: Doha, Qatar ac9ee5@r.postjobfree.com

Career Objective

To be a part of an organization where I can grow in terms of knowledge, skills and attitude and put to an effective use my analytical abilities and professional competence in the areas of accounting & administration, so as to align self-development with organizational development.

Key Experience

Talented accounting professional offering more than 14 years accounting and financial management as an in house and contracted for a variety of medium to large sized firms, expert in the real estate industry and combining cross functional competencies in all phases of accounting.

Work Experience

July 2015 – Present Manar Al Omran Doha, Qatar

Position: Senior Collection Supervisor

Duties:

oResponsible for overseeing the collection efforts of approximately QR30m accounts receivable balances.

oResponsible for the supervision of the collections and cash applications staff.

oWorking closely with outside Collection Staff as well as performing credit and collections for the largest and most sensitive customer accounts.

oBased on the Monthly Aging, preparing collections letters are to be sent to all customers with balances.

oPlacing direct phone calls and emails to customer with overdue payments and ensuring that the relevant quality standards are strictly maintained.

o Works closely with the Accounts Department to implement processes and policies that contribute to accurate invoicing.

oIf service were to be stopped for non-payment, responsible for sending of a final demand letter in coordination with GM

oPrepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account in coordination with chief accounts.

oAddressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.

oRelationship building and resolving queries / issues in a professional manner.

oEscalating to sales department irregular cases and seeking legal help in closing them.

oPreparing weekly, Monthly work report

September 2014 – December 2014 Do Right System Company Doha, Qatar

Position: ISO Business Consultant/Assessor

Duties:

oPre-sales presentations of our products and services to high profile clients.

oCertified ISO Standards – Quality Management ISO 9001:2008, ISO 14001:2004, and OHSAS 18001:2007 (provide consultancy support to our clients).

oBusiness Development, building new strategies. Sales presentation of ISO standards to customers.

oDeveloping procedures & polices; implement the same for the development of the organization.

oMaintaining complete customer service & consultancy support.

oReporting & Co-coordinating with the management team and Training Tele sales, Sales executives and MS clients.

oPromoting quality achievement and performance improvement throughout the organizations.

oAssessing the product specifications of the company and its suppliers, and comparing with customer requirements.

oEnsuring compliance with national and international standards and legislation.

oConsidering the application of environmental and health and safety standards.

oDefining quality procedures in conjunction with operating staff.

oSetting up and maintaining controls and documentation procedures.

oIdentifying relevant quality-related training needs and delivering training.

oBringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.

oLiaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications.

February 2013 – August 2014 MS Certification Company Doha, Qatar

Position: ISO Business Consultant/Assessor

Duties:

oPre-sales presentations of our products and services to high profile clients.

oCertified ISO Standards – Quality Management ISO 9001:2008, ISO 14001:2004, and OHSAS 18001:2007 (provide consultancy support to our clients).

oBusiness Development, building new strategies. Sales presentation of ISO standards to customers.

oDeveloping procedures & polices; implement the same for the development of the organization.

oMaintaining complete customer service & consultancy support.

oReporting & Co-coordinating with the management team and Training Tele sales, Sales executives and MS clients.

oPromoting quality achievement and performance improvement throughout the organizations.

oAssessing the product specifications of the company and its suppliers, and comparing with customer requirements.

oEnsuring compliance with national and international standards and legislation.

oConsidering the application of environmental and health and safety standards.

oDefining quality procedures in conjunction with operating staff.

oSetting up and maintaining controls and documentation procedures.

oIdentifying relevant quality-related training needs and delivering training.

oBringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.

oLiaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications.

Sep 2007 – Jan 2013 Al Siddiqi International Group Doha, Qatar

Duration: August 2009- January 2013

Position: Chairman Executive Assistant and Office Manager

Duties:

oProvide secretarial support to the Chairman.

oAid in maintaining audit and compliance requirements for the office.

oOrganize management meetings.

oPrepare agendas / taking of minutes

oCo-ordinate travel arrangements (hotel bookings, visas, invitation letters, booking of airport transfers and ground transportation, etc,)

oManage calendar and schedule meetings as required.

oAssist and co-ordinate in all travel arrangements for all incoming visitors for the relevant department and assisting guests in obtaining entry visas.

oComplete Expense Reports (Travel and Entertainment).

oPreparation of MS Word/Excel/PowerPoint presentations, memorandums and letters with a high margin of accuracy.

oCo-ordinate orientation of new staff in the relevant departments.

oPurchase Order creation and processing of vendors’ invoices.

oMaintaining department records.

oPublic relation experience.

oResponsible for petty cash.

oResponsible for renewing contracts for the Real Estate Projects.

oFollow up/supervise maintenance requirements for the Real Estate Projects.

oPreparing and reviewing the contracts for the Contractors and Engineering Consultant Offices.

oMeeting and Dealing with the Contractors and Consultant Offices.

oFollowing up status of the projects with the Contractors and Consultant Offices.

oMaking and maintaining good connection with the Contractors and Consultant Offices.

oMerchandising inventory movement report.

oChecking the invoices and making vouchers presented by the suppliers, contracting related to the real estates.

oPreparing monthly/yearly real estate leasing reports, cash flow.

oMake all the entries regarding the bank reconciliation.

oFollow up with the banks for all the disputed transactions.

Duration: September 2007 – August 2009

Position: Personal Assistant

oSupport the Chairman in his strategic business functions and activities

Assist document new business concepts and initiatives in presentable formats.

Carry out background research and present findings.

Help formulate business models and feasibility studies.

Support the chairman in maintaining outstanding engagement levels with key clients and partners.

Help the Chairman stay updated on project implementation status.

Assist the Chairman in initiating and carrying forward various organization development acts.

oOrganize Chairman’s time, tasks and meetings.

Manage the Chairman’s calendar and arrange his appointments and meetings, prepare agendas, and coordinate with all relevant parties. Ensure that the Chairman is well prepared for meetings.

Attend Chairman’s meetings as required, produce meetings minutes and follow up on actions.

Update, maintain and prioritize the chairman’s task list.

Deputize for the chairman, make decision and delegate work to others in the chairman absence

oHandle the chairman’s correspondence & communications

Check chairman’s incoming and outgoing emails and letters, and reports to them as needed

Research information for replies where appropriate both internally and externally

Screen and handle his external phone calls and communications

Maintain the chairman’s contacts in public folders and private contacts

oCoordination & Follow up

Manage and follow up work with various parties internally and externally.

Review all documents before being handled over to the chairman.

Handle the role of management committee secretary.

oHandle the chairman’s travel arrangements and plans.

Help develop procedures and systems to enhance time effectiveness for various tasks.

Check on chairman’s office for stationary, consumables, books and other needs.

Carry out various other tasks and support related to chairman’s activities as required.

Assist admin staff in other tasks as needed.

Document the detailed steps of all tasks and processes.

Aug 2004 – Sep 2007 Royal Industry, S.A.E (Plastic Industry) Alex Public Free Zone, Egypt

Position: Accountant

Duties:

oChecking all the invoices & making vouchers presented by all suppliers contracting with the company take charge of all the accounting dept.

oResponsible for petty cash.

oPreparing weekly & monthly sales and purchase reports for the top management.

oStock valuation analysis.

oMake all the entries regarding the bank reconciliation.

oMerchandising inventory movement report and preparing the monthly payroll.

Sep 2002 – Apr 2003 Falcon for Free Zone, S.A.E (Cartoon Industry) Alex Public Free Zone, Egypt

Position: Accountant

Duties:

oChecking all the invoices & making vouchers presented by all suppliers contracting with the company take charge of all the accounting dept.

oResponsible for petty cash.

oPreparing weekly & monthly sales and purchase reports for the top management.

Sep 2000 – Sep 2002 Freight System International, S.A.E Commercial Area Alexandria, Egypt

Position: Coordinator

Duties:

oCoordinating the import & export cargo operation.

oMaking good connection with the shipping agents.

oPreparing all the documents for the custom clearance dept., logistics dept. to finalize our shipments as soon as possible.

Educational / Professional Qualification

1)King Marriott Academy 1996 - 2000

BA Management & Computer Science

2)Egyptian Academy for Accounting & Computer EAAC May 2005

Accounting Diploma

3)Productivity Institute December 2014

Training Consultant Program

4)Productivity Institute April 2015

Professional International Trainer – Coaching Program

5)American Institute for learning and human development

Professional International Trainer – Multiple Intelligent Program November 2015

6)National American Institute for Leadership and Charisma

Professional International Trainer – Leadership by Charisma Program November 2016

Personal Information

Date of Birth : 23rd July 1979

Status : Married

Nationality : Egypt

Military service : Done with excellent behavior degree

Driving License : Egyptian & Qatari

Languages known : Arabic (Mother tongue), English (Excellent)

Computer Skills

An expert user of Microsoft applications, Word, Excel and PowerPoint.

Information seeking, searching and researching capabilities over the internet.

Acquainted with main typing skills in both Arabic and English.

Personal Traits

Able to coordinate several tasks simultaneously.

Commended in reliability and trustworthiness.

Enjoy working as a team member as well as independently.

Excellent common sense, judgment, decision and making abilities.

Self-motivated and hardworking individual.

Excellent communication skills.

Declaration

I hereby declare that the statements made above are true and correct to the best of my knowledge.



Contact this candidate