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Restaurant manager

Location:
Cairo, Cairo Governorate, Egypt
Salary:
Whatever
Posted:
May 17, 2019

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Resume:

Shertaton Sharm Cairo ********

Grand Hyatt Dubai 2005 — 2007

Sofitel Cairo 2008 — 2009

Mohamed Gebaly Abd

Elmawgood

E-mail § ac9edf@r.postjobfree.com

Phone § 012********

PERSONAL INFORMATION

Date of brith: 24/07/1980

Nationality: Egyptian

Marital Statues: Married

Objective: I am seeking for challenging postion in a major company to use personal studies and to utilize my personal qualifaction in acceptable company or in famouse chain company. WORK EXPERIENCE

Waiter

Great guests and make them feel comfortable.

Learn menu item and be able to describe them appropriately to guests. Take beverages and food order.

Deliver beverages and food in a timely manner.

Check-in with guests to ensure that everything is going well. Clear dirty dishes from table.

Refill beverages throughout the meal.

Deliver guest's bill and thank them for dining at the restaurant. Work with other servers and be a team player.

Captain

Ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.

Be fully conversant with every dish served in the restaurant and to provide explanations as requested. Ensure that all appliances, fixtures and fittings are safe and work on accordance with Healthy and Safety regulations and report any faults to the Restaurant Manager or his Assistants. Mohamed Gebaly Abd Elmawgood 1

Adress Down Town 2010 — 2015

Team leader

Ensure that the service is at all times performed in a professional manner and to the style as specifies by the Restaurant Manager.

Be fully conversant with every dish served in the Restaurant and to provide explanations as requested. Communicate with other Restaurant staff and departments. Assist the Restaurant Manager and his Assistants in keeping the morale of the team up through social and educational events.

Make sure that company police, the Vision Statements, and Departmental objectives are followed and utilized at all times.

To assist with mise en place through distribution of tasks and to ensure the monitoring and completion of tasks is done properly and in time allocated.

Take responsibility for service in the area of the Restaurant under your reponsibility during your shift. Assist the Restaurant Manager and his Assistants in the preparation and presentation of training programmes, briefings and SOP's.

Report, monitor or handle small disciplinary matters. Br aware and promote all service offered in the Hotel. Ensure that all guest wishes are met so far as is reasonably possible. Ensure tha all staff call guests by their correct name and title. Assist with the Restaurant administration as allocated at twice monthly Management meetings. Welcome, sit and take food order from guests in the lounge or Restaurant. Ensure that service is at all times performed in a professional manner following standards set. Ensure that the billing procedure is thorough, correct and signed at completion of each meal. Collate information and feedback while attending all staff briefings before each service. Obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager and his Assistants.

Ensure overall reponsibility of the running of your station, private function or room service. Assist in preparation, presentation and recording of trainings sessions. Maintain good communication between Kitchen / Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements. Ensure that the Restaurant and Room Service areas are maintained to a high standard of cleanliness. Ensure thjat all appliances, fixtures and fittings are safe and work in accordance with Healthy & Safety regulations and report any faults to the Restaurant Manager or his Assistants. Team leader

Ensure that the service is at all times performed in a professiona; manner and to the style as specified by the Restaurant Manager.

Be fully conversant with every dish served in the Restaurant and to provide explanations as requested. Communicate with other Restaurant staff and departments. Assist the Restaurant Manager and his Assistants in keeping the morale of the team up through social and educational events.

Make sure that company police, the Vision Statements, and Departmental objectives are followed and utilized at all times.

Mohamed Gebaly Abd Elmawgood 2

Fairmont Helioplis and Towers 2016 — Still now working To assist with mise en place through distribution of tasks and to ensure the monitoring and completion of tasks is done properly and in time allocated.

Take responsibility for service in the area of the Restaurant under your reponsibility during your shift. Assist the Restaurant Manager and his Assistants in the preparation and presentation of training programmes, briefings and SOP's.

Report, monitor or handle small disciplinary matters. Br aware and promote all service offered in the Hotel. Ensure that all guest wishes are met so far as is reasonably possible. Ensure tha all staff call guests by their correct name and title. Assist with the Restaurant administration as allocated at twice monthly Management meetings. Welcome, sit and take food order from guests in the lounge or Restaurant. Ensure that service is at all times performed in a professional manner following standards set. Ensure that the billing procedure is thorough, correct and signed at completion of each meal. Collate information and feedback while attending all staff briefings before each service. Obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager and his Assistants.

Ensure overall reponsibility of the running of your station, private function or room service. Assist in preparation, presentation and recording of trainings sessions. Maintain good communication between Kitchen / Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements. Ensure that the Restaurant and Room Service areas are maintained to a high standard of cleanliness. Ensure thjat all appliances, fixtures and fittings are safe and work in accordance with Healthy & Safety regulations and report any faults to the Restaurant Manager or his Assistants. Bar Tender

1. Collect money for drinks served.

2. Process customer bill for payment.

3. Check indentification of customers for purchase of alcohol. 4. Clean glasses vtensits and bar aquipment.

5. Blance cash receipts.

6. Resolve limit problems steps.

7. Stock bar with spirits.

8. Stock the bar for opening and closing.

9. Requestion all bevenage.

10. Serve wine.

11. Take beven age order from serving staff directly to the guest. 12. Clean bars, work area.

13. Mix ingredine for all alcoholic.

TRAINING

Food Hygiene.

Mohamed Gebaly Abd Elmawgood 3

Phone etiquette.

How to handle guest complain.

Training in CID.

Training in opera system.

COMPUTER SKILLS

Windows XP - Windows Vista - Windows Seven.

Microsoft office 2003 - 2007

( Word - Power Point - Publisher - OneNote - Groove - in path ) Opera ( Good )

Working with text and paragraph in word 2003 Adding graphics to presentation in PowerPoint 2007 Advanced document features in word 2003 ( Hilton University ). LANGUAGE SKILLS

Arabic language: Mother tongue

English language: good ( written - spoken - understand ). Mohamed Gebaly Abd Elmawgood 4



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