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Management Medical

Middletown, Delaware, United States
May 16, 2019

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Crystal Showell

*** ****** ***** ***, ********** MD 21903

301-***-**** –


Motivated and highly skilled, results-oriented Contract Specialist with over 20 years of successful experience in government procurement. Applies sound and innovative business strategies and techniques to drive profitable sales growth and to foster business relationships with key stakeholders. Serves as a senior contract specialist providing guidance on complex issues such as negotiation strategies, contract structure, and performance management. A proven senior leader with the exceptional ability to work well under pressure and make difficult decisions in stressful situations. Ensures compliance of standards and strategically manages human, financial, and information resources. Interacts with other senior leaders and program managers to build coalitions internally and externally.


Library of Congress 2018 - Present

Head of Contracting, Supervisory Contract Specialist – GS-15

Serves as the Head of Contracting, working closely with the Executive Director and other key officials to increase revenue and business opportunities.

First and second line supervisor with direct oversight of contract specialist, administrative and program staff, and Contracting Officer Representatives.

Directs staff in the development, strategy and implementation of government contracts.

Reviews contract package submissions, solicitations, contracts and other related documents, and proposals as the source selection authority.

Develops, plans, and strategizes for improvements to the organization.

Department of Veterans Affairs, Contracting Officer 2008 – 2018

Department of Veterans Affairs, Division Chief Supervisory Contract Specialist- GS-14 5/2015 – 9/2018

Served as a Supervisory Contract Specialist (Division Chief) for the Network Contracting Office holding self and staff accountable for excellent performance while exceeding customers’ needs.

Conducted internal compliance audits and reduced non-compliancy from nearly 35% to less than 5% across the Division within 6 months.

Inspired team commitment and drive resulting in the processing of over a thousand contracts per year.

Lead the awarding and administering of thousands of contracts through solicitation and proposal review.

VA, Medical Sharing Branch Chief, Supervisory Contract Specialist- GS-13 4/2014 – 5/2015

Negotiated, awarded, and managed requirements and implementation of millions in annual contracts for medical services, technical supplies, and grants procurements.

Coached, trained, and mentored staff on the use of GSA and the VA Schedule 66 III

Saved the VA over $2M in 3 years by performing detailed cost analysis using methods such as regression analysis and learning curve.

Led team members in the execution of all aspects of contracting transactions from working with clients to refining their needs through evaluation, negotiation, and selection of contracts at best value solutions.

Performed as an advisor and identified procurement objectives and methodologies.

Monitored funding levels, analyzed contract costs, and evaluated contractors’ fiscal soundness.

Performed contract closeout and contract termination of significant and highly specialized contracts.

Provided work assignments, training, and reviews for no less than 8 government employees.

Performed administrative and personnel management functions relative to the staff supervised.

Developed work improvement plans and recommended personnel actions as necessary.

Department of Veterans Affairs, Procurement Analysis, Quality Assurance- GS-13 8/2012 – 4/2014

Provided expert advice and guidance to senior leadership in all aspects of the procurement process.

Developed internal policies, and interpretation of policies governing the procurement process.

Prepared for and gave annual training to contract specialists on the selection of the appropriate FAR clauses and provisions.

Evaluated the content of new or modified legislation for projected impact on VHA.

Analyzed problems of varying complexity and made independent decisions.

United States Coast Guard – Active Duty, Honorable Discharge


MS, Business Administration MBA & MS, Business Management

Specialized: General Administration & Human Resource Management

University of MD University College, Adelphia, MD


Project Management

Project & Program Management Level III Acquisitions Fundamental

FAI Federal Acquisition Certified Level III

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