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Customer Service Training

Location:
Johnson City, Tennessee, United States
Posted:
May 16, 2019

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Resume:

**** ***** ******

423-***-****

ac9ecc@r.postjobfree.com

MICHELLE DANIEL

OBJECTIVE

I would like to further advance my career, gain life experience, and secure better financial stability. I feel this job, if given the opportunity, would allow me to utilize my skills and complete my objectives as well.

SKILLS & ABILITIES

. Reliability

.Over 20 years experience in high stress, public contact, and responsibility jobs working in Emergency Registration.

. Customer Service Experience

.Admissions experience

.Emergency planning and response

.Hospital safety training

.Continued Registration Training

EXPERIENCE

INDIAN PATH MEDICAL CENTER

1997-Present

Emergency Room Access/Customer Service/Insurance filing

WELLMONT HOLSTON VALLEY

2012-2018

UNITED STATES ARMY

1988-1992

Military Fort Security/Police Patrol/NCIC-CCIC

EDUCATION

KING COLLEGE

Associate of Arts Degree with a concentration in Psychology.

Bell County High school

High school diploma

COMMUNICATION

I currently work in a high stress Emergency Room, where I am self supervised a majority of my shift, or in which I am the lead team member. I am the original hospital staff the patient comes in contact with as I do the initial quick registration, determination of severity, full registration, Money Collection, inpatient admitting functions, and outpatient services such as sleep lab and labor observations. I also take call on certain weekends where I handle any problems, questions, or call ins for both the Emergency Registration Staff and Admitting staff. I am reliable, and committed. I can provide exemplary performance in high pressure situations; driven and results oriented professionalism with keen observation skills, and level thinking during stress going beyond what is expected of me.

REFERENCES

Kelli Roberts; Immediate Supervisor 423-***-****

Roberta Perryman Coworker 423-***-****

Glen Lewis, Hosp Nursing Sup 423-***-****



Contact this candidate