Administrative Assistant Customer Service
Resume:
AKINTERINWA JUMOKE ELIZABETH
Email: ********@*****.*** Tel: +234**********, +234**********
BIO DATA:
Sex: Female
Date of Birth: 15th November 1994
Marital status: Single
State of Origin: Ondo State
Contact Address: No 8 White House Street Ikorodu, Lagos State
OBJECTIVE:
To do my best in order to achieve the organization’s goals and objective and display excellent personnel presentation that will compliment the highest standards of the organization
KEY SKILLS:
Proficient in the use of Microsoft Office Tools
Good communication and Interpersonal skills
Ability to take initiative
Ability to work with little or no supervision
Team Player
Ability to multitask
HOBBIES:
Reading, Music, Dancing.
EDUCATIONAL QUALIFICATION:
University of Lagos, B.Sc. Business Administration 2012-2016
Akoka, Lagos State
Homat Pivotal College, Senior Secondary School Certificate 2009-2011
Ikorodu, Lagos State
Lagos State Model College, 2006-2009
Igbogbo, Ikorodu, Lagos State
Felicia Nursery & Primary, First School Leaving Certificate 2000-2005
Ikorodu, Lagos State
PROFESSIONAL CERTIFICATION:
2016
2018
Foundation for Leadership and Education Development (FLED), J. Soji George & Co. (Business and Management Consultants)
FITC
Proficiency Certificate in Soft Skills
Basic Banking Operations
2019
Chartered Institute of Personnel Management(CIPM)
In view
WORK EXPERIENCE:
2018- 2019 United Bank for Africa(UBA)
Title: Customer Relationship Officer
Job Description:Constantly working to create and find solutions to customers or potential customers banking problems. Cross-selling and marketing the organization’s products while attending to customers in a timely and effective manner.
Working effectively under pressure to meet deadlines while providing high level of customer service
Sept 2017-June 2018 Ministry of Commerce, Industry& Co-operatives, Ikeja, Lagos State
NYSC (National Youth Service Corps) Scheme
Title: Administrative Assistant to the Permanent Secretary
Job Description: Performing clerical and administrative duties
Nov 2016-April 2017 Bolly Kamio Ventures
Title: Customer service representative/Front Desk Officer
Job Description: Attending to visitors, communicating with clients about the range of services offered which helped improve my public relations skills.
Sept 2016
Title: Group leader
Job Description: As an Intern, I led a team of 19 other students in organizing a corporate social responsibility program during a very successful joint project research. In the course of this, I developed better communication, financial and supervision skills.
Sept 2016 Honeywell wheat meal
Title: Team member
Job Description: Marketed and sold the company’s products in a promotional activity which involved sales promotion and personal selling.
REFERENCES
Mrs. Adeosun Taye
Civil Servant
United High School
Mr. A. A. Akinola
Educational/IT Services
Atlantic Hall
*********@*****.***
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