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Analyst Data

Location:
Mesa, Arizona, United States
Posted:
May 15, 2019

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Resume:

Paul F. Soriano

ac9dzg@r.postjobfree.com

602-***-****

Summary

Business/Systems/Technical/Process Analyst with 11 years of experience in analysis, planning, documentation, design, development, testing, and implementation. Strengths lie in Business Process Modeling, Root Cause Analysis, Gap Analysis, Functional Analysis, extraction and documentation of requirements, facilitating workshops with vendors, mediation and communication. Critically analyzes, evaluates, and implements infrastructure solutions that improve operational efficiency and reduce regulatory compliance risk.

Education

Master in Information Systems, University of Phoenix

Bachelors of Science in Information Technology, Western International University

Associates of Arts in Business, Western International University

Information Technology Infrastructure Library (ITIL) Certificate, APMG-International

Positions Held

Dignity Health (September 2015 – April 2019)

Senior IT Analyst/Business Solutions Analyst

Supported the Enterprise IT PMO Intake process as the initial IT Technical liaison for 39 hospitals and 500+ clinics located across California, Nevada, and Arizona

Analyzed and determined high level technical, infrastructure, and business needs for 40-50 new projects and/or recommended new alternatives on a monthly basis

Facilitated IT enterprise meetings to discuss multiple project scopes and requirements to determine IT resourcing allocation

Performed Business Analysis Planning and Monitoring activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels

Worked with stakeholders to document as-is and to-be business processes

Elicited detailed business/functional requirements, infrastructure/hardware requirements (e.g. servers, networking equipment, biomedical devices), security requirements (e.g. SSO, LDAP, Data Integrity, HIPAA compliance, firewall rules, VLAN/network assignment), and integration/interface requirements (e.g. HL7, MFT, SFTP, B2B) for all vendor and Dignity Health hosted solutions

Elicited and documented requirements as Business Requirement, Functional Specification, Hardware Requirement, Interface Requirement, Data Requirement, User Story, or Use Case within a Business Requirement Document (BRD) or Functional Specification Document (FSD) as requested by Project Manager or Scrum Master

Defined and document clear and complete detailed business requirements and functional specifications using the SDLC methodology from the business team

Created User Acceptance Testing (UAT) and Traceability Matrix documents for validation of test cases or acceptance criteria

Utilized MS Visio to create Use Case Diagrams, High Level and Detailed Process Flows, Current and Future State Mapping, Flowcharts, and System Context Diagrams

Participated in daily Standups, Sprint Planning, Sprint Review, Sprint Retrospective meetings, Grooming sessions, and Sprints in Agile environment

Collaborated with Solution Architects and Design Engineers to develop solution designs for new implementations

Collaborated with IT Security Engineers to perform IT Security and Cybersecurity assessments for new implementations

Facilitated requirements reviews and sign-off with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting

Participated in daily Stand-up meetings and Sprints in Agile environment

Developed Disaster Recovery plans and strategies for new Dignity Health hosted solutions

Acted as a subject matter expert (SME) for one or more functional areas

Provided process development or implementation of low to medium complexity and cross-functional process improvement efforts

Managed the implementation of Dignity Health standard solutions across the enterprise

Performed data extract, data conversion, and creation of file upload for new data destination source

Led Change Management Transition activities for a 30 person team including but not limited to documentation of changes implemented to existing solutions, from software or version upgrades perspective. Builds teams for training and monitoring rollouts. Communications change transition plans, and facilities meetings providing timelines and communicating short wins.

American Traffic Solutions October 2014 to October 2015

Business Systems Analyst

Facilitated interviews, analysis, and story workshops to elicit business and functional requirements with multiple business units, software development team members, and different leadership levels

Prepared requirements, user stories, BRD/FSD documentation, design specifications and conducted analysis of user needs for the implementation or revision of systems and applications

Defined and document clear and complete detailed business requirements and functional specifications using the SDLC methodology from the business team

Utilized MS Visio to create Use Case Diagrams, High Level and Detailed Process Flows, Current and Future State Mapping, Flowcharts, and System Context Diagrams

Participated in daily Standups, Sprint Planning, Sprint Review, Sprint Retrospective meetings, Grooming sessions, and Sprints in Agile environment

Created Power Point Presentations for several business objectives

Created User Acceptance Testing (UAT) and Traceability Matrix documents for validation of user requirements and/or acceptance criteria

Practiced Scrum methodology techniques to provide iterative product development

Utilized VersionOne collaborative tool to support Scrum software development methodology

Worked with multiple development product teams to achieve implementation goals

Led Change Management Transition activities

Sprouts Farmers Market August 2014 to October 2014

Senior Business Analyst

Created Change Management Requests (CMR) to update system requirements

Analyzed the change requests and coordinated the changes with the implementation team

Facilitated interviews, documented analysis, requirements workshops, surveys, site visits to elicit business and functional requirements

Documented requirements as Business Requirement, Functional Specification, Interface Requirement, Data Requirement within a Business Requirement Document (BRD) or Functional Specification Document (FSD)

Created User Acceptance Testing (UAT) and Traceability Matrix documents for validation of test cases or acceptance criteria

Utilized MS Visio to create Use Case Diagrams, High Level and Detailed Process Flows, Current and Future State Mapping, Flowcharts, and System Context Diagrams

Prepared project requirements, shared transition plans, designed specifications and conduct analysis of user needs for the implementation or revision of systems and applications

Projects Include: Development of Sprouts Inventory System and KPI Data Automation

Led Change Management Transition activities

US Script March 2014 to May 2014

Business Analyst III

Supported business initiatives through data analysis, design and development of key performance indicators, data collection and data visualization.

Defined and document clear and complete detailed business requirements and functional specifications using the SDLC methodology from the business team.

Ensured all artifacts complied with corporate SDLC Policies and guidelines.

Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.

Facilitated JAD sessions, workshops, interviews to gather business requirements

Identified and analyze user requirements, procedures, and problems to improve existing processes.

Performed detailed analysis on assigned projects, recommend potential business solutions and assist with implementation

Documented requirements as Business Requirement, Functional Specification, Interface Requirement, Data Requirement within a Business Requirement Document (BRD) or Functional Specification Document (FSD)

Utilized MS Visio to create Use Case Diagrams, High Level and Detailed Process Flows, Current and Future State Mapping, Flowcharts, and System Context Diagrams

Identified ways to enhance performance management and operational reports related to new or existing business processes

Developed and incorporate organizational best practices into business applications

Led problem solving and coordination efforts between various business units

Assisted with formulating and updating departmental policies and procedures

Trained staff in performance measurement and performance management

University of Phoenix May 2007 to March 2014

Lead Business/Policy Analyst

Analyzed the change request and coordinates the changes with the implementation team

Defined and documented clear and complete detailed academic rules, university policies, and business requirements

Performed GAP analysis of academic/business rules, university policies, business/system process flows, and requirements.

Facilitated JAD sessions, workshops, interviews to gather academic rules, university policies, and/or business requirements

Worked closely with project stakeholders, SMEs, and staff to understand the requirements and specifications for new applications along with re-engineering the existing applications

Designed business workflows and processes to enhance efficiency in current processes

Analyzed processes and identified areas that required improvement

Documented requirements as Business Requirement, Functional Specification, Interface Requirement, Data Requirement within a Business Requirement Document (BRD) or Functional Specification Document (FSD)

Utilized MS Visio to create Use Case Diagrams, High Level and Detailed Process Flows, Current and Future State Mapping, Flowcharts, and System Context Diagrams

Created User Acceptance Testing (UAT) and Traceability Matrix documents for validation of test cases or acceptance criteria

Performed Policy and Procedure Audits

Provided training to multiple business owners

Facilitated/Participated in Program Implementation Process meetings for over 100 stakeholders

Attended/Participated/Facilitated Process and Implementation Meetings

Maintained and updated the Policies & Procedures Manual

Supervised business content and functionality in Knowledgebase

Collaborated with Academic Affairs in the development of draft policies for new academic programs

Created Change Management Requests (CMR) to update system requirements

Languages

Spanish

English



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