Customer Service Representative

Jaspreet Kaur Dhaliwal

** ******** ********

North York, ON, M9M2B9

519-***-****

********************@*****.***

Skills and Qualifications

Strengthen in summarizing and interacting results in the form of reports.

Proficiency in Microsoft Word, Excel, Access and PowerPoint.

Capable of expressing myself adequately both in written and verbal form.

Adept at both individual level work as well as team work.

Evolved as a confident, optimistic person with enhanced interpersonal skills.

Excellent data entry skills with strong attention to detail.

Integrity towards effective completion of two or more tasks simultaneously in deadline.

Good leadership qualities and possess management capabilities

Education Background

Insurance property and causality

(Conestoga collage, Kitchener ON)

Bachelor of commerce- Graduate Degree Graduated 2014-2017

(Punjab technical University, Ferozepur, India)

Academic Background- Non Medical ( 2013-2014)

(Dev Samaj collage, Ferozepur)

Employment Experience

Customer service Representative, Taj resort,

Engaged in sales promotion through selling products to customers to attain store target.

Excellent customer service and communication skills by greeting customer and rectify customer complaints and enquiries.

Outstanding team and time management skills.

Capable to work effectively by providing outstanding customer services to ensure customer satisfaction.

To scan customer orders as well as maintain payment transactions accurately.

REFERENCE UPON REQUEST

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