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Customer Service Manager

Location:
Johannesburg, Gauteng, South Africa
Salary:
10.000
Posted:
May 15, 2019

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Resume:

CURRICULUM VITAE

OF

LINDIWE SIBEKO

PERSONAL INFORMATION

Surname : Sibeko

First Names : Lindiwe

Identity Number : 840-***-**** 087

Contact Numbers : 083-******* / 061-*******

E-mail: ac9du4@r.postjobfree.com

Fax: 086*******

Postal Address : 14 Sydney De lange street

Stanwest

STANDERTON

2430

Driver’s Licence : Code C1

Nationality : South African

Status : Married

Home Language : Zulu

Other Languages : English, Afrikaans, Xhosa, Sesotho

EDUCATIONAL BACKGROUND

1.Name of Institution : Pest Management Academy (Pretoria)

Qualification Obtained : NQF Level 4 General Pest Management Program

Course duration : 09/09/2013-11/09/2013

Subject : Pest Management Programs (Structural Pest Control)

2.Name of Institution : Pest Management Academy (Pretoria)

Qualification Obtained : Termites and Wood destroying organism

Course duration : 2015

Subject : Pest Management Programs (supplemental/remedial wood treatment)

3.Name of Institution : Ekurhuleni West College (Germiston Campus)

Qualification Obtained : National Diploma in Management Assistant

Course duration : 3 Years & 18 months In-service Training

Year Completed : 2010

Subjects Passed : Information Processing, Computer Practice, Communication,

And Office Practice

Distinction : N6 Computer Practice

4.Last school attended : Stanwest Combine School

Highest Grade Passed : Grade 12

Year Completed : 2005

Subjects Passed : Typing, History, English, Afrikaans

Biology and Business Economics

ACHIEVEMENTS

Certificate:: Member of a student representative council (SRC) during 2008

Certificate: most improved student in grade 11 - 2004

SKILLS AND ATTRIBUTES

Communication skills

Interpersonal and human relations

Excellent customer service

Ability to handle Pressure/Stress

Computer literate and typing skills

Problem solving

Accuracy

Independence and team work

Reliable & Confidentiality

Professional

COMPUTER PACKAGES

ITS (Integrated Tertiary System) Version 13, Microsoft Word, Microsoft Excel

Microsoft office outlook, Internet Explorer, Spectrum,SAP

CURRENT WORK EXPERIENCE

1.Name of Company : EKURHULENI METROPOLITAN MUNICIPALITY

Position Held : Field Worker (Pest Control Officer)

Department : Health & Social Development (ALBERTON)

Division : Environmental Health

Duration : 01 August 2013 – to Date

Responsibilities :

Conduct pest control activities on public and Council premises

Baiting and fumigation

Conduct sampling of surface water pollution

Monitor illegal dumping of refuse

Perform administrative functions on pest and air pollution matters

I ensure that poison room is kept clean and hygienic condition

Reporting all potential hazards such as manufacturing equipment and leaking machines

Driving council vehicle, to all Municipality Premises for service delivery pest control

WORK EXPERIENCE

2.Name of Company : MIT AUTO PARTS (Pty) Ltd

Position Held : Debtors Clerk

Department : Finance

Duration : 10 May 2012 – 26 July 2013

Responsibilities :

Processing of Credits Notes on a SAP

Filling

Labeling

Communication with the clients/customers due to returning for credits (RFC) processing

Sending Statements and RFC to customers via Fax, E-mail

Downloading bank statements and capture on a SAP (receipts) in training

3.Name of Company : INDEPENDENT COMMUNICATION AUTHORITY OF S A( ICASA)

Position Held : Data Capturer

Department : Finance

Duration : 22 March 2011-30 July 2011

Reason for leaving : Contract

Responsibilities :

Work on Spectrum Database of Cancelled licenses,

Withdrawal of files from the archives and preparation of sealing files to be sent to the ICASA regional offices,

Submission of sealing files and maintaining of spreadsheet,

Capturing of all files and filing of acknowledgment of receipt of files received back from the ICASA regional offices.

Communication with clients due to nonpayment by vocation.

Capturing the assets residual values on GDE.

4.Name of Company : EKURHULENI WEST COLLEGE (Germiston Campus)

Position Held : PA (Trainee)

Duration : 10 February 2009 to 10 August 2010

Responsibilities :

Secretarial duties to HOD and senior lecturer i.e. arranging appointments,

Messages and minutes taking.

Arranging venues for meetings.

Assisting with switchboard.

Providing information to customers.

Attending to parents and students’ queries.

Typing, photocopying, faxing, franking and scanning documents.

Assisting HR with controlling leave forms and attendance registers.

Controlling the ordering and issuing of stationery to lecturers.

Filling and Record keeping.

Receiving and distributing incoming mail and calls.

Enrolling, capturing and updating students’ information on the system.

Making certificates for students,

Making access cards for students and staff.

Relieving invigilating.

REFERENCES

1.Contact Person : Thuli Funyufunyu (superviser)

Name of Company : Ekurhuleni Municipality

Address : No 1 Swaarkoppies Road old HR building

Contact Number : (011-*******/082*******

2.Contact Person : Mr Bp Ntise (Manager)

Name of Company : Ekurhuleni West College (Germiston Campus)

Address : Corner Driehok and sol RD

Contact Number : (011-******* / 083*******



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