Customer Service Store Manager

LAWRENCE SY ANG

**** ** ****** ***. ***********, Ontario

Contact 437-***-****

************@*****.***

To obtain a position wherein my skill can be put into good use and I can contribute to a friendly work environment

EXPERIENCE

RESTURAUNT WORKER, LIGAYA’S KITCHEN “FAMILY RESTURAUNT” – 2003-2005

Greeted and seated guest on a regular basis with excellent customer service.

Placed food orders with kitchen and delivered beverages and food to guest table.

Assisted with cleaning and arranging of tables at the beginning and end of shift.

Assisted with accommodations for the elderly and disabled guests.

Informed guests about food ingredients and preparation time.

Cashed out customers and maintained records of billings and invoices.

Assisted with dish washing and other cleaning tasks as required.

Upheld sanitary and safety standards in completing all tasks.

Opened store from morning and closed for regular business hours.

Maintained sanitation of kitchen and disposed of trash.

Stored food items and maintained highest level of sanitation and cleanliness.

Assisted line cooks with basic food preparations which include making sandwiches, chopping and washing of vegetables.

STORE MANAGER – HARDWARE STORE “KAICO HARDWARE” – 2006-2009

Discussed needs of material with customer and ensured all items were selected.

Provided sale and customer service to all who visited ensuring highest level of professionalism.

Handled all invoices and transactions and kept records for store purposes.

Scheduled delivery of materials for customers and contractors to be delivered on site and in time.

Gave insight knowledge to customers regarding best types of durables materials to use.

Ensured stocks was on hand at all times and re-ordered when items were running low.

Oversight of all delivery methods and complaints ensuring highest quality.

Provided training for store personnel and ensured all sales quotas were met.

EDUCATION

CENTENNIAL COLLEGE – 2019

BUSINESS PROGRAM – PROGRESS CAMPUS – SCARBOROUGH

CENTER FOR BARISTA AND TOURISM ACADEMY TRAINING AND ASSESSMENT INC. – 2019

FINISHING COURSE FOR BARISTA – NATIONAL CERTIFICATE II - PHILIPPINES

DR. CARLOS S. LANTING COLLEGE – 2014

BACHELORS DIPLOMA – RADIOLOGIC TECHNOLOGY – PHILIPPINES

SKILLS

PUNCTUAL

QUICK LEARNER

MULTI-TASK

TEAM PLAYER

CUSTOMER FOCUSED

ORGANIZED

RESULT DRIVEN

ADAPTABILITY

STRATEGIC PLANNER

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