Store Manager Sales
Resume:
TIMOTHY STRINGER
***********@***.***
BUSINESS MANAGEMENT PROFESSIONAL
PROFESSIONAL EXPERIENCE
Dollar General Market Store Manager – June 2018 to Jan 2019
Hiring, training and development of associates to reduce turnover
Leader in preparing budget preparation and monitors and controls expenses
Reviews financial documents and transactions from the monthly profit and loss statement
Reported zero accidents
Kroger, Store Manager – 2005 to September 2016
Ensure the implementation of division marketing plans, operation initiatives, and compliance with laws, policies and standards in order to improve overall customer experience. Develop and implement plans for achieving departmental objectives and business plans.
Managed between 80 to 140 associates at multiple locations.
Take responsibility for leading the area in management trainee development (including store walks, feedback on phase reports, meeting attendance and performance assessment).
Support Store Safety Programs/STAR Worker’s Compensation (monitor progress of all employees in the area on compensation and alternate duty assignments). Monitor Safety and food safety training for all stores to ensure compliance with division and corporate guidelines.
Follows through on sales plans in full support of division merchandising programs.
Plan and carries out in-store promotions and interdepartmental tie-ins to maximize sales and create a selling atmosphere.
Establishes and maintains effective inventory control methods in all departments.
Schedules and organizes work force consistent with store sales and union contract.
Controls departmental expenses such as wages, utilities, wrapping supplies, etc.
Lead in the selection, indoctrination, training and development of departmental personnel, utilizing division training programs.
Plans and conducts weekly meetings with departmental personnel.
Supervises Sanitation Program in compliance with division standards.
Recruits, interviews, employ and orient team members.
Creates customer goodwill by maintaining desirable shopping conditions, giving good service and by handling customer issues/complaints according to company policy.
Completely take responsibility for total store operation taking whatever action necessary, within the scope of authority, to achieve total store sales and profit objectives
Maintains communication & open dialog with labor union, resolve all grievances & labor relations issues
Kroger, District Grocery Coordinator-2004 – 2005
Grocery subject matter expert as it pertains to merchandising, sales & execution for 20 locations
Work diligently with all management to promote harmonious labor relations. Continue to foster the concept of safeguarding the Company’s management rights.
Keeps Store Manager informed of all activities within own area of responsibility
Work with Store Management, to ensure the adequate recruiting, hiring, training, development and evaluation of all Team Members.
Report to District Manager any labor, pricing & vendor issues
Collaborate with District Manager, Store managers, and others on the strengths and developmental opportunities of employees at all levels.
Participated with yearly Kroger Day at Kentucky State fair, ticket distribution, set-up & serving all associates for division.
Promoted to Store Manager
Kroger, Assistant Store Manager- September 1995 to 2004
Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives.
Work with department heads and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans.
Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g. safety, shrink).
Assist the store manager in the regular store-level financial performance discussions to include developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety) with store associates.
Analyze and respond to the competitive landscape within the district and division. Demonstrate inclusionary leadership, expect inclusive behavior from associates, and support the efforts of the Store, District, and Division Cultural Councils.
Serve as liaison providing upward feedback to Store Manager, District Manager and Coordinators on the effectiveness of all Division merchandising and operational plans/programs.
Took charge in staffing, reducing turnover and increasing retention.
Promote and support strong relationships with local community organizations in the surrounding area in which the store operates.
Built a proactive and productive relationship with union representatives and business agents, if the store is covered by a collective bargaining agreement.
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
Promoted to District Grocery Coordinator
EDUCATION
Kentucky State University, Frankfort, KY
Bachelor of Arts Degree in Business Administration with a Specialization in Management
DuPont Manual High School, Louisville, KY
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