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Customer Service Manager, Executive Assistant, HR Assistant

Location:
Lagos, Lagos, Nigeria
Posted:
May 16, 2019

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Resume:

EBOJI EMEBIZIOGO STELLA

CONTACT DETAILS

Address:- 4th Avenue, 41 Road, J close, Festac Town, Lagos-Nigeria.

Mobile Tel:- +234**********.

Email address:- ac9d5w@r.postjobfree.com

Career Objective:

To achieve an outstanding career built on hard work and innovative ideas that would fundamentally alter the way business is conducted towards achieving competitive advantage. A productive, focused and dedicated professional that will be an employee of choice to every value adding and growth oriented business organisation; also highly adaptive, flexible and open to new ideas and learning.

AREA OF EXPERTISE /COMPETENCE

Leadership and Teamwork.

Relationship Management.

Effective Communication.

Creative Thinking.

Data Management.

Experience in Start Up Companies.

Project Management.

Call Centre and Customer Service

Social Media Expertise.

Proficiency in Microsoft word, PowerPoint, Excel and the Internet.

PROFESSIONAL EXPERIENCE

EXECUTIVE ASSISTANT TO THE CEO

JANUARY 2017- TILL DATE

ASHTON AND DAVE TRAVELS LTD, SAKA TINUBU, VICTORIA ISLAND, LAGOS.

Manage the filing and data retrieval system.

Attend and take minutes of meeting.

Schedule and arrange meetings.

Distribute papers from the Chairman’s office and maintain a follow up system as required.

Manage correspondence and write responses on behalf of the Chairman when required.

Attend to necessary activities as required from time to time and perform some tasks to support the CEO and other managers.

Provide strong secretarial support to the Chairman to manage his workload and activities.

Drafting and preparing reports, presentations, letters, and other documents.

Coordinate and maintain the electronic calendar of the Chairman, including organizing of all appointments, meetings, travel arrangements, attendance at conferences and seminars.

Organize and facilitate staff meetings, workshops and board meetings.

Carrying out research as at when due.

Performing some HR duties, e.g Recruiting, Communicating job roles & expectation.

Communicating with clients via email and telephone for service enquiries.

ADMINISTRATIVE OFFICER

JUNE 2015- OCTOBER 2016

MULTIMIX ACADEMY, ERIC MOORE ROAD, SURULERE, LAGOS STATE.

Manage staff and guests welfare.

Responsible for maintaining required public relations and customer service standards.

Preparing of Requisitions.

Handle the Imprest system and the cash retirement effectively.

Review and verify accuracy of stock data (stores).

Develop and manage delivery pan for the company’s product/services.

Manage and maintain the facility and office equipment.

Ensure strict compliance of computer rules and regulations.

FRONT DESK & CUSTOMER SERVICE OFFICER

OCTOBER 2013-MAY 2015

DEUX PROPERTIES LTD. ADETOKUNBO ADEMOLA, VICTORIA ISLAND, LAGOS STATE.

Property developers and land surveying.

Receiving and resolving customer’s inquiries and issues.

Foster team spirit and work closely with members of staff.

Typing and proper documentation of letters and files.

Excellent customer care skills and communication with clients on business.

Typing minutes of the meeting.

MEDICAL SOCIAL WELFARE DEPARTMENT-SOCIAL WELFARE WORKER (N.Y.S.C)

MARCH 2012– FEBRUARY 2013

FEDERAL TEACHING HOSPITAL, ABAKALIKI, EBONYI STATE, NIGERIA.

HIV/AIDS Pre-test and Post-test Counselling.

Blood group and Genotype Counselling.

Achieve counselling by discussing and understanding clients to deepen relationship and share of problems and feelings.

Provide high quality service to clients within the portfolio as per the Customer Charter.

Foster team spirit and work closely with Team members for maximum benefit to the clients and the unit.

EDUCATIONAL QUALIFICATIONS

2016 TRAINING ON THE FUNDAMENTALS OF HUMAN RESOURCES AT LCCI, IKEJA.

2011 DELTA STATE UNIVERSITY, ABRAKA, DELTA STATE.

(BS.c Sociology)

2006 MASON COLLEGE, FESTAC TOWN, LAGOS.

(NECO)

2000 LORAL NURSERY/PRIMARY SCHOOL, FESTAC-TOWN, LAGOS.

(First School Leaving Certificate)

PERSONAL BIO-DATA

Sex: Female

Marital Status: Single

State: Delta State

Nationality: Nigerian

REFERENCES

Available on request.



Contact this candidate