Customer Service Medical Billing
Resume:
Marsha Williams
Customer Service Oriented Professional
Alma, GA 31510
*************@*****.***
Customer service oriented professional who works as a liaison between departments for coding queries
and explanations and clarification of documentation. Demonstrates independent work initiative,
sound judgment, and attention to detail. Shows sound judgement and good decision making when
dealing with problems. Builds trust and respect by consistently meeting and exceeding expectations.
Microsoft / MS Excel; MS Word; MS PowerPoint; Typing: 36 WPM.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Full time At Home Parent / Care Provider
Alma, GA
August 2013 to Present
• Ensure Household duties are completed in a timely manner.
• Develop, manage, and maintain a budget effectively.
• Coordinate medical care, meals and social activities.
Cashier/Customer Service
Hardee's - Alma, GA
January 1999 to September 2010
• Offered fast and friendly service, operated cash registered, accepted payments, and maintained the
overall appearance and cleanliness in the restaurant.
• Worked as part of a team and interacted with diverse customers and staff members.
• Followed all policies as they related to customers confidentiality.
Cashier/Customer Service
Dairy Queen - Alma, GA
September 2003 to October 2009
• Provided prompt, courteous customer service.
• Assisted customers with purchases and operated cash register.
• Followed all policies as they related to customers confidentiality.
Education
Associate of Science Degree in Medical Billing and Coding
Ultimate Medical Academy-Clearwater - Florida
May 2017 to March 2019
Skills
Payment Processing, Scheduling, HIPAA Compliance, Insurance Verification, Insurance Claim
Processing, EOBs Co-Payments, Deductibles, Medical Billing,CMS 1500, CMS 1450 (UB-04), Electronic
Health Records (EHR), Fee Schedules, Managed Care (HMO, PPO, and POS), Government Payers,
Third Party Payers, Worker's Compensation, Medical Coding, ICD-9, ICD-10, HCPCS, CPT, Medical
Terminology, Medicare, Medicaid, and Tricare
Contact this candidate